After traveling the country eating at hundreds of ...
After traveling the country eating at hundreds of different restaurants I have come to realize that good service is generally rare, however this place was by far the worst. The first sign was when the waitress forgot to bring us water, followed by watered down drinks. We were also one of the only tables seated. After quite a few other mistakes we decided to skip desert and get out of there. After looking at the check it was no surprise to see she upcharged us on the drinks to raise her tip, which is something I personally can't stand. As a restaurant owner I understand the stress of the service industry so every waitress begins at 100% tip. 18% usually means you did a bad job. This girl ended up getting about 1% and she didn't even deserve that. As if that wasn't bad enough it doesn't end there. Because it was our first night in Chicago and we had just arrived, we decided to walk around. Both my business partner and I had to go to the bathroom so we figured we would go back into the restaurant. We were already customers after all. We ran into the waitress and she proceeded to tell me that the bill was $10 short. We left four 20's on the table and I counted that money twice with my partner sitting there watching me. I have never shorted someone on a bill accidentally or on purpose. I know from working long enough that that means the waitress had decided we didn't tip her enough and had taken that out of the bill to put into her pocket. The situation was naturally brought to the manager. This guy is either sleeping with that waitress or the worst manager I have ever encountered. Over $10 he immediately assumed we shorted the bill. He became very rude. When we pointed out that we would not have come back into the restaurant if we had shorted the bill he said that we must have had too much to drink to count change. We each had two drinks there not that he would know. Regardless nobody could get anywhere off of those drinks anyway. I have never in all my experience heard a manager talk like that to a customer. If I could give this place a negative rating I would. Absolutely terrible. They clearly have no idea how to run a business. The food isn't anything to write home about either. Average at best. If you want good food and good service don't go here.