We got to the Hotel and we specifically asked for ...
We got to the Hotel and we specifically asked for a park view room. We had been travelling for 10 hours and we were exhausted! Then we got told that they had given our room away! Instead we got a rubbish view and we didn t get the room we paid for. It would of been courteous to at least call us and tell us that our room had been changed. So we had to wait another 30 mins for our room to be ready. Absolutely ridiculous! Definitely won t be going back