Terrible!!! Good morning, I can only say badly about your service. Yes, a little professional and with little ethics. an insured of your company crashed in my vehicle on July 6, 2018 and still 30 July awaiting More
Bad service in the event of a claim, I have been waiting for over 2 months to resolve a liability claim where I was injured, the contact center can never give me an answer about the process, something is always missing.
Good service with kindness and showing knowledge of the subjects dealt with. But it is not surprising, and this is one of the few good Insurance Companies in Portugal.
Terrible Service, I made several contacts in 2 days to make an urgent policy. Do not call back
Zero Stars. They are a bunch of cons and thiefs! I have been waiting 3 years for a payment. Strange that ACP still work with them.
I have insurance with towing assistance at sea for my boat, when I called them they sent me to tour, bad experience ((
THE WORST THAT EXISTS, INVENT THINGS, THAT DO NOT RESPOND TO THE TRUTH, FOG THE RESPONSIBILITY OF CLAIMS, IGNOR, POLICE AUTHORITIES, ALSO EXPOSE TO PROCEEDINGS, IN COURT, AND LIKE, NOT RECOMMENDED, TO NN
IGUEM !!!!!
The old saying goes: Pay and die the later the better "and if they don't pay better yet. Portugal at its best :(
the worst company in my life and I have dealt with several, even if they are only free insurance they give and work, stars are 10 below zero but it does not work, I am months waiting to receive and only give is excuses
Watch out for this insurer! It has clauses that allow them to avoid paying compensation. It happened to me, clauses that were not informed to me when the policy was signed, and they do not want to pay what I owe. Get away from this insurance company!
Too much marketing, but little availability to find solutions for customers.
Run, run, run!
After 25 years, with various policies, and without abuse on my part, however with more than abusive and dishonest practices on the part of Victoria, I was forced to flee, with great damage to me, and huge positive aldo in their favor. ..
Flee while there is time!
New stakeholders: look for alternatives; there are many insurers on the market.
I was 2 years with aggravating insurance because Victoria when I was my insurer, I was guilty of an accident in which I was injured
For it seems that yes, we are already two with the same problem email address.
A shame for your services, especially when you have people selling your services and deceiving customers. First you make a mistake issuing the policy and I have to pay more money in the monthly fee when the mistake is yours, the mediator says they will give the money they overcharged for that mistake, and I still don't see that money and to charge the extra monthly fee in it. Today I see my salary receipt and I am charged 59.20 I call your helpline and they tell me I have the policy canceled. There are no words to describe you !!!
The worst insurance company I have ever known. Own experience and those I know who had the need to take out insurance.
Nothing professional, arrogant and unresponsive to help resolve any type of situation.
I was refused a TAC that in any other insured does not depend on pre-authorization. I missed two payments for changing my bank and was not notified of the situation until I canceled my contract. The seller said there was a possibility to re-establish the contract without the grace periods, however the management did not accept the proposal. And so I would have to make another contract after several years as a customer. So better to look for another insurer. I really don't recommend it.
213134100-helpline-insurance victory
211202784
