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J
3 years ago

I ordered my products on the afternoon of the 16th...

I ordered my products on the afternoon of the 16th December, it was shipped the same day and I received it by 10am on December 19th, to Sydney Australia. Vladimir processed my order and stayed in touch and did a great job. Will definitely recommend and also be buying from again. Thanks a million!

K
3 years ago

This company is so professional, fast and generous...

This company is so professional, fast and generous. After placing my order, I received an email from the Sales Manager Vincent ensuring me everything is being processed as my payment had been received. My order was shipped instantly with DHL and received in Australia 10 days later. My order was packaged well in protective cooler boxes with ice packs. They even sent me some freebies . I am so excited to try my products. I have heard amazing reviews from friends about their quality and effectiveness. I will certainly be ordering again.
Thank you Viana Care

m
3 years ago

Viana Care is my most trusted honorable company I ...

Viana Care is my most trusted honorable company I have ever used for all my skincare needs they provide quality products also very educational on products very fast shipping packaged so nice. This is a great company to do business with customer service is also amazing they truly care about there customers.

A
4 years ago

I am so happy with customer service !! Very fast ...

I am so happy with customer service !! Very fast and profesional. They solved my issue and I will recommend to everyone. I purchased another item last Monday and I received my item yersterday. I am so impressed with the good quality of the products. I see my result today. My face looks good with out fine lines. Very fast shipping. Thank Viana Care.

A
4 years ago

Very impressed with the company right from the get...

Very impressed with the company right from the get go. Getting the package together to giving me a tracking number was a bit slow but they had just had a big Korean holiday, but once I heard back and got the tracking number it shipped very quickly. The quality of packaging was secure and professional. I thought I was missing a piece and they sent a pic of the item so I knew right what to look for and their responses are always very courteous. Can't wait to purchase from them again.

B
4 years ago

I ordered over a month ago and have not received m...

I ordered over a month ago and have not received my order. I got a dhl tracker that never moved. When I reached out I received a nice email stating that they were out of something and that they would send it that week....still nothing and no more responses to my emails. I would not buy from them. Just keeping my money with no refund or product.

M
4 years ago

Viana Care is a fantastic company. The order I pla...

Viana Care is a fantastic company. The order I placed arrived very fast for international shipping, and they included a thank-you gift. The products are wonderful. Their staff member Chinar provides amazing customer service and communication. I would definitely order from them again.

N
4 years ago

Thank you very much for the Tim of Viana care comp...

Thank you very much for the Tim of Viana care company. It was very comfortable to work with. Highest level of service. I have got my staff very quick and accurate. I will be happy to continue my shopping with this company and will recommend it to others

G
4 years ago

I love the product but its been over a Month and i...

I love the product but its been over a Month and its very hard to get a response from you guys, My order was not delivered because of customs isue, I get that. but why do I have to wait over 3 weeks just to get credit for my order,
And still until this day I don't have anything resolved. SMH
Please fix this issue I love the products and just want my product ASAP

c
4 years ago

Update 15/6/20

Update 15/6/20
No update with my shipment since 2 weeks...I wish I could get full refund and already changed to another company.

I ordered 6 days ago and no any update with my shipping. DHL company replied me with PACKAGE HAS NOT BEEN HANDED PHYSICALLY TO DHL YET
Because I m running the business and just started well so far so good.
Normally I am regular customer and this is fifth time. Probably no longer.

S
4 years ago

The best place ever to buy this type of product.

The best place ever to buy this type of product.
By far the best selection and variety hands down!!!
Very secure and professional packaging.
Easy transaction, no waiting like other sites.
You pay and its on its way.
Simple and easy communication.
I'll never use another site,!
Thanks Viana.

B
4 years ago

Have been a regular buyer from here until the 28th...

Have been a regular buyer from here until the 28th June. Natalya, my 'Account Manager" made an error on my order, no problems we got that sorted. Package arrives and its missing a product. Emailed within minutes of opening the parcel.. no reply.. emailed again 4 days later... still no reply... final email sent 1 week later and still no reply. NEVER AGAIN!

j
4 years ago

I recently placed an order and I m very happy with...

I recently placed an order and I m very happy with their service as a whole! Their customer service is excellent, communication is excellent, the shipping rate is absolutely phenomenal! I ordered on Wednesday morning and received my (Large) package by Friday morning. It only took about 2.5 days from S. Korea to the United States. They have authentic beauty tools (plasma lens, beauty monster, hyaluron pens, etc) and a lot of serums, fillers, etc. I m def excited to try out the things I ordered. Highly recommend & very happy with my overall experience w them. :)

M
4 years ago

Ive ordered once and got ny items pretty quick.i m...

Ive ordered once and got ny items pretty quick.i messed up my password somehow & cant seem to get back into my account to place a order.Theyve sent me pw's but when i go to put it it wont take it.rhis is very upsetting i couldve had my new order placed and recieved by now.gonna try 1 more time if i cant get into my account ill go somewhere else to get my items i guess.I have nothing but good things to say about this company though.