4 years ago
Bought a new home in Middletown, DE. Set up instal...
Bought a new home in Middletown, DE. Set up installation over the Internet which took 10 minutes. Never received a confirmation email. Called back a few days later. They recognized that I tried to set up the installation but there was an error because of my new address. Spent 1 hour on the phone, mostly holding, not talking to anyone. All they could tell me is that they would call me back... in 3 DAYS!!! Still not sure when I can get installation. I have been a Verizon customer for years. Disappointed is an understatement.