Reviews13
Filters:
Rating
Language
Sort:
Most recent

I had a delivery scheduled for Friday 1/30. I set ...

I had a delivery scheduled for Friday 1/30. I set some delivery instructions saying ill come meet the driver at the road instead of having them walk to my front door because there’s still ice all over the road and the walkway to my door is non existent and iced over, therefore unsafe. I got a text at 3:18 a driver is 1 stop away. I went up to the road immediately. By the time i got to the top of this hill a second text came through saying the driver experienced unsafe conditions and the delivery can not be made. A couple seconds later a black car makes its way past my house, does a turn around parks and just stayed there in the middle of the road while im staring at it. I was waiting to see if they would give me a sign but instead they sped back up the icy road and left. By then it was 3:23pm. All within 5minutes a driver decided it was unsafe when they hadnt even reached the front of my house or probably read my instructions. I contacted Veho immediately and within minutes realized that Veho has no real Human to human customer service or a customer service hotline. They use AI texts and email with a human only after youve complained enough. The twist to the story is that we were expecting more winter storm weather after friday. Meaning Veho drivers will not be able to make my delivery at all. I cancelled my whole order from hellofresh and got a refund. Its sad that some drivers take advantage of weather or anything they cant to get away with not making a delivery. I know there are good drivers out there but Veho doesnt seem to supply any or care about customer support.

Lousy Service

I have purchased products from two different companies that used Veho to deliver. Both times, the driver left the packages on a public sidewalk in front of a closed business. Both times, the packages were stolen. Try to tell Veho not to deliver on the weekends is like telling a fish not to swim. It is beyond their comprehension. Lousy service. I refuse to purchase anything from a company that uses Veho as their delivery service!

The shipping service provided by shipveho.com was ...

The shipping service provided by shipveho.com was really good. The company was prompt in delivering my car and their staff was professional and friendly. I would use their service again in the future.

I had such a great experience with Veho! The custo...

I had such a great experience with Veho! The customer service was outstanding and the staff was very helpful. They were able to answer all of my questions and made sure I felt confident in my purchase. I would definitely recommend Veho to anyone looking to buy a car.

👍 I'm so glad I chose Veho for my shipping needs! ...

👍 I'm so glad I chose Veho for my shipping needs! The service was excellent and the staff was friendly. The delivery was quick and the car arrived in perfect condition. I will definitely use their service again. 😄

I recently used Veho's shipping service and it was...

I recently used Veho's shipping service and it was a fantastic experience! Their staff was professional and courteous. The delivery was quick and efficient. I will definitely be using their service again in the future.

👍 I am very satisfied with the service provided by...

👍 I am very satisfied with the service provided by Veho. They delivered my car on time and in perfect condition. The staff was friendly and helpful throughout the process. I'm definitely happy with my experience. 👌