vastiau godeau Review

Top for furnished nothing to say but for strollers inside it is a disaster, in addition no parking outside

They have a lot of couches and other kinds of furniture, its a really big shop, nice designes, and for the children they also sell candy.

Top service from A to Z. I am delighted with my bedroom.

Renowned since my youth furnished in renowned manufacturing quality.

Maybe the pieces of furniture are nice but the only question we asked to a vendor was answered very rudely: "Is this the sofa you want? Yes or no? If this is the case then go to the register and pay for it!" We just wanted to have some information concerning the different finitions that you can have... We will find the same sofa somewhere else but one thing is certain, we will not buy something there.

I did not have good relations with the after-sales service.

Rotslechte customer service. Our seat was not delivered at the promised hour, which was very annoying because we were seated with a separately hired outside lift. Wrong legs included, so could not be mounted. A discount of 200 euros was given. Then they were allowed to call themselves to hear when they were going to deliver and install the legs. Again not at the agreed time (an hour later) they were there to assemble the legs, if I could write the 200 euro discount on my belly and still pay extra. Scandalous customer service!

10m to find beds, 5 to observe them as well as the passive vendors, 2 to escape

Very nice furniture store. A lot of choices. A very wide range goes from contemporary design to the most classic. Good advice. Very correct price depending on the quality. A specific show room for take-out furniture. At more than reasonable prices. Of course also the possibility of delivery. A nice little cafe in the store allows you to rest with a drink and take the time to think about your purchases. Open Sunday.

Too bad the lighting is so ugly ... the furniture is absolutely not highlighted ...

Great store and very welcoming staff, I will be back on a Sunday with my husband !! For Mother's Day.

Long delivery time = 5 months and although the sales team was super friendly, delivery service and customer service are terrible. They turn off the phone when they apparently don't like the answer and are closed for a month during the big holiday at the delivery service even though 2 of the 3 furniture was already there ... which is unthinkable today and we were not informed in advance. We have already gone to West Flanders for the rest of our interior, where service is much better and there are sometimes problems with delivery but a solution is always being sought. Never again Vastiau Godiau

Order arrived after 11 weeks late, in addition incomplete. Received commercial gesture of 10%, it was not worth it, it is surely left for at least 3 months. Meanwhile everything is paid and order still not in order after 5 months.

Questionable services, home delivery after 12 weeks in the wrong color. No verification by Vastiau Godeau upstream. Return to supplier and again 14 weeks of waiting. To avoid.

At the bedding level the staff with good competence

It is another quality of furniture than Ikea ... but it is not the same price ranges either. We have nothing without nothing.

Very good furniture stores split into two parts, must see.Price and quality services.

A gigantic choice. Prices clearly displayed everywhere. Staff available.

Competent staff, various quality furniture for your choices, large parking lot, removal by you or by the store with assembly, democratic price according to your choices

You always find something useful, particular, and of excellent quality

mixed feelings, big thing anyway .... but sometimes a bit confusing

Three years ago we bought six chairs from Vastiau Godeau at a price of EUR 75 per chair. Three years later, just after the warranty expires, the legs of many of our chairs are starting to split. This demonstrates a poor quality of the chairs, as our use is quite conventional and the heaviest person at home weighs 69 kg. For a set of replacement legs, Vastiau Godeau asks us the exorbitant sum of 45 EUR per chair. When we went looking for a set of chair legs, we saw that they did not have any felt. We had to contact Vastiau Godeau again, who asked us another 36 EUR for 4 small felt discs ... which makes a total of 81 EUR per chair for the legs and the felt, whereas at the base the chairs did not cost than 75 EUR. It is an outrageous business practice to sell something shoddy for an affordable price and then sell the replacement parts for an exorbitant price! We will therefore choose to buy new chairs, and obviously not from Vastiau Godeau.

The showroom presents mid-range furniture.
Few contemporary pieces of furniture.

This store, which once offered a wide selection of well-presented furniture, has lost its panache.
The choice is now much narrower and seems to have lost in quality.

Shopping tour only. Looking for a fabric sofa, model 3 places. Little choice and high prices.

Get used to all those changes. No more Shopping, EVERYTHING becomes Vastiau, neatly all together.

We are not rich, yet we have found our happiness. Warmly greeted.

A large furniture store, in 2 parts: shopping (mainly take-out furniture) and the showroom. Excluding the discounts indicated, sometimes quite interesting, practically impossible to negotiate a discount even for a piece of furniture that is out of stock and / or a little damaged. Quite expensive furniture. Free delivery from 1250 . If you also buy at shopping do not hesitate to combine orders (ask the seller to link the purchase orders), and even stock items (if you are not in a hurry). In general, good advice, also in French (bravo). Varied choice. Shopping looks cheaper but it is not necessarily true, especially that delivery is not included (except combination with other orders). Little or no important furniture in stock, availability in 2 or even 3 months (salons, etc.), patience required. Delivery and after-sales service of very average quality, but it's typical of Belgium (and it's a Belgian who writes it). Easy parking and access. Quite pleasant cafeteria directly accessible from the showroom.
To conclude: good if you are looking for inspiration and or better than Ikea, or if you do not have time to go to Gaverzicht. If you want to be at the forefront of fashion, go your way and go to Roche Bobois (but it's much, much more expensive)

Really a very nice store with choice for all, the service is impeccable. The cafeteria is very bright with a very nice menu.

Nice choice, competent staff, ample parking. Ask for a simulation to get the real price, especially in details such as transport, removal costs, etc.

For those who knew the store a few years ago, this is only the shadow of what it was ...
Staff not found, desert store in this July 24, the choice is frankly reduced compared to the competition ... For the rest it remains subjective in terms of tastes and colors! We must admit that there is for all scholarships but overall we remain very disappointed.
For visiting the store there is 5-6 years for a dining room and much longer as a teenager who followed his parents ... I was expecting something else! This is the last time we have been traveling so far. Pity !

Find everything from furniture in all styles. Professional sellers.

Removal service I give a big zero! Simply outrageous. We bring your furniture to you on a cart me and my husband put it painfully on the roof of the car .... a wardrobe ... no offer of help ... nothing .... we really had bad it was very heavy .... it is shameful on their part

The store VASTIAU GODEAU, is a shop HORRIBLE, VERY VERY EXPENSIVE, with the director very bad and very merdeus. The deliverymen are all drugs and very thieves. CARRY YOU VERY CAREFUL. All people, all customers must be very attentive because the store in question is very very bad.

Furniture and accessories for you decorating your house

Just good to spend a few hours to pass your time.
Buy more furniture for me.
Very poor quality and non-existent after-sales service.
No more purchases from this store for me.

No draws ..... 3 months we expect our bed and still nothing.
I called to know the delay to wait again but the person hung up on me.

I did the stupid thing to buy my bed and that costs very expensive.

Must count 150 more to be delivered and assembly.

Do not tell me it's the crisis when you see this kind of store still open.

Note that after purchase, there is no delay of withdrawal.

He has a lot of choices and in many price ranges we were very well received. However, there was a flat ... I chose to pick up my wardrobe myself and assemble it; I did not understand some aspects of the assembly manual so I tried to get help but was very disappointed by Vastiau Godeau's answer. I finally found answers to my questions on the site (in German) of the manufacturer.

Very large showroom with great choice, so many beautiful things! and staff smiling, welcoming, efficient and in 2 languages of the country without worries

Large selection of different style furniture (quality mattress) By cons the quality of the furniture is not at the top and especially! if you have a problem of important quality impossible to have a return of the product refund or purchase The managers are totally stubborn and old school impossible to let them know that we have been cheated even with TA Environment old-fashioned it would be time to renovate and embellish Tree vegetation and parking completely naked should have greenery see in this neighborhood standing 7 Fountains and good mood and think of the satisfaction of customers! I do not go there even though we live close to it!

the staff is very very rude
deplorable after-sales service
I will never go again

It has a big collection of all types of furniture. But i found it bit expensive

Established for a long time, a wide range of office furniture, bedrooms, living room and dining room. The radius of the luminaires is also very well supplied. For more technical furniture (storage racks, metal shelves, etc.), rather prefer a hardware store.

Customer service totally non-existent !!! You wait 40 minutes after a totally incompetent salesman who just tells you it's not his department. When the person at the reception is the same, unable to confirm a price or a discount ... Really deplorable, they are not interested in selling anything at all. Go instead to Decorex Nivelles Bellot or treated, you will find the same products with a premium price and customer service worthy of the name!

I am really disappointed with the vastiau Godeau after-sales service we bought a table that did not last more than 6 months which cracked from all sides for which reason I do not know in my opinion a manufacturing defect we bought all the furniture of the house behind the service so that he can give me a solution to this table but no one answers we are turned into jail they send me mail we come in shop we say we will come back to us but we still do not have an answer to that and I find it absurd because Ikea, which is not a luxury store or an excellent after-sales service, deals with problems right away and I find it mediocre to have to compare to Ikea the last time I had an answer about this table is that the supplier ask us to pay 700 so that he can fix the table as if we had damaged this table and this table has not did more than 6 months at the san house I think that when we invest to buy quality furniture is because we are also looking for quality after-sales service and comfort in the house !!!!!!!

Showroom with immense lighting problem. Furniture does not come into its own.

Very good service for finding furniture or other but one of the worst after-sales services in the region! They have your money and that's all that matters! Go your way if you are afraid of having trouble after your purchase!

Never again ... after-sales service of incompetence nameless and rude and more. Very bad experience.

Good choice but a bit expensive for some furniture.

To strongly avoid mediocre after-sales service !!! Very disappointed with the quality and finish of our living room which was ordered in June and only delivered on 09/10/2020. So an extremely long delivery time of more to this day it lacks support feet and the original transformer for the relax. Hidden defects (support wood under the broken armchair, incorrect alignment of the living room, the leather not fixed in places, lack of fixing screws, ..... We contacted the after-sales service on several occasions, which is discharged in accusing the supplier A repairer has come and noticed the defects but to date no progress We ask for a standard exchange and not tinkering with broken object I specify that our living room cost 3080 eur which they pocketed without problem. How can a brand of that name unscrupulously sell such mediocre items ??? SCAM!

So little choices in such a big showroom, cheap quality furnitures... Vendors prefer to talk to each other than helping customers. Very disappointing.

Nice store, offering quality furniture, decorations, furnishings, utensils, etc.

The order went very wrong, the delays unacceptable, and the only redeeming factor was the customer service when we realised we were short a few screws.

Nice furniture, bedding, chandelier, carpet store, etc.

Large, lots of choice of living room, some dining room furniture, design, modern and classic, disabled access, elevator tray for wheelchairs

Large selection of salons. Friendly and competent staff

Beautiful store with a large selection of furniture and decoration.

The staff goes round in circles, just a simple hello but no one to help or inform you !! is only interested in older people probably having a more interesting portfolio

Impossible to leave it empty-handed. There is everything for the furniture. The prices are slightly above average but the quality is present. The cafeteria may be to be avoided.

Very nice store with many models but much less choice than before (probably with the current situation ...?).

Super store but still a little too expensive ... maybe not for a Brussels clientele?!?

Here are the photos of a Natuzzi sofa after an evening of use and that of the exhibition at Vastiau Godeau. Where's the error? And then the photos after 15 days, leather is a living material, okay, but this one is obviously dead ... more than 3600 euros for that? The technician comes, tells me that he has never seen this but I am refused to replace it because it is, supposedly, normal. In view of the photos, you don't have to be an expert to see that I have been supplied with either poor quality or poorly worked leather. Moreover, the folds, from the start, in the armrests and the headrest is real proof. In addition, why the display model does not, obviously, have the same faults ... Is it bad faith or dishonesty?

Positively surprised by the choice of wardrobe proposed, the judicious and personalized advice of the saleswoman who listened attentively to me despite the fact that it is Sunday and there is a crowd.
I had kept the image of a showroom cluttered with furniture rather bling bling and had not returned to this store for more than twenty years.
Price choice, the most reasonable combining quality and aesthetics.
Much cheaper than IKEA and of a much higher quality.

3 months later! Still no delivery! It is announced that my Gard ordered November 4 should arrive late February, 16 weeks later.
So I filed a claim and asked for a refund of the deposit.
Positive answer ... I went back to IKEA!

Bad service after sale my table delivered with a defect and we send you the piece by mail without a word of excuse or explanation and draw your plan for repair