This was my first experience buying a car and I couldn't be more impressed. Vandergriff has a stellar team who were attentive and always ready to help. Marian and Tyler were the standouts for this experience and made sure I left satisfied with my purchase. Couldnt recommend them more. I will make sure to return if I'm ever in need of a new vehicle!
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Chris in the service department at Vandergriff Honda is the best. He was very inviting and kept me updated during my oil change. He was very helpful while I was in a time crunch and had everything complete in a timely manner. Thank you Chris for being the BEST!
Vandergriff Honda in Arlington, Texas is my go to location for all of my car services. With every visit comes great customer service. Hung Ho (Service Manager) has exceeded my expectations with every visit. From always having a positive attitude at any time of the day, providing knowledgeable information and years of expertise, and most importantly, taking a extra step above and beyond to make his customers feel valued with their car and time. Over the years, the quality of service with Vandergriff Honda has been consistent or even better thanks to their employees. If you're ever considering taking your car here for services, I highly recommend Hung Ho to take care of all of your needs and concerns. He gets the job done! 6/5 Stars
I went to the service shop on Saturday October 30, 2021.After 4:00 p.m. It was near closing . I had a nail in my back left tire. Mr. Matthew C. Ellis, took care of my situation. Got me right back to the Service shop Tech. I was so happy. Thanks to Matt. He was my life saver. Vandergriff Honda is the best !!!! Both my vehicles came from there. They will work with you. Thanks again to Mr. Matthew C. Ellis. Your kindness is much appreciated !!! From a very happy Customer. Mrs. Linda Mae Porter.
Like always... smooth talk and spin repairs to not be covered under warranty. Get a new scam. Never had a dealership honor any warranty related repairs. #purchased new here this year and has low mileage.
I was very pleased with my service today. Matt Ellis really listened to me, and took care of all of my concerns. He's definitely worth 6 stars. I've owned several Honda's, and have been happy with all of them. Keep up the good work!
Had a wonderful experience with having my oil changed. Duane on service was very personable and informative. He took time to go over the things my car needed and wasn t too pushy. He advised me of needing new tires. He said they would match the price so that I would keep my service there. They definitely did come through for me and matched the price and took care of my tires. I was pleased with the service they provided. Chris with the tire department was very personable and informative as well.
I was very pleased with my service here today. Hung Ho was absolutely amazing!! He took time to listen to my concerns and explain things to me. I was blown away by the top notch customer service. He really went above and beyond. I won t go anywhere else but here! And I ll be referring to all my friends and family.
I ve been with Vandergriff Honda now for over 12 years. I initially was convinced by the Salesman that getting out of my Ford and into a Honda would be a life changing experience, so I purchased a Pre-Owned Honda Accord, kept it for 2 years and then purchased a New Honda Accord and now have purchased 3 New Honda s since then. I was so satisfied, I took a friend to test drive a Honda Accord Touring (since they liked my car so much), and they sold their Mercedes because of the service, accessories and durability of Honda s. The Service Department is top notch they care about your satisfaction and will go to every length to make sure you re satisfied before you leave. I ve had excellent service with my Service Provider Hung Ho .he always walks with me to my car once it s finished to insure I am 100% satisfied ..if I m not, he doesn t let me leave until I approve of the service. To me, that s A+ Service.