Vancouver Mazda-Dodge Review

Time and time again Quentin Fong has provided an amazing experience in purchasing and also explaining the features of new cars. Thank you for your help Quentin.

Going to this dealership's repair shop was the WORST decision of my life - if you love your car, run the other way!!!!!!
I've owned my Mazdaspeed protege for 9 years and it has been the BEST car - I had a check engine light come on for only 6 hours saying I had a lean engine and then went off and the car was totally fine but I decided to bring it into the dealership to diagnose anyways just to be proactive since I love my car. I was told a fuel pressure solenoid would fix it, spent $300 for the repair, and as I was driving home my check engine light came on (lean engine). I called the dealership back to advise them that my car had not been fixed, they said whoops we never actually looked , let us try again. Then I was told a $540 wastegate actuator would fix the car (they misquoted and it later became $640) and they had to order the part so I could come pick the car up in the meantime.
As soon as I got in my car, there was a very foul smell and then turning onto the highway around the corner from the dealership, I pressed on my gas pedal only to have the car not accelerate! Then I came to a stop and the car died, I turned right around and the car died 10 more times on the way back to Destination Mazda. Each time it died. the check engine, battery, and oil lights all came on and I thought that's weird, I recently had an oil change so as soon as I got into their lot I popped the hood and checked my dipstick and THERE WAS NO OIL IN MY CAR - THEY COULD HAVE SEIZED MY ENGINE!!!! The mechanics can't tell me where the oil went or why the car was breaking down next thing I know I'm being told my car is undrivable, a vacuum hose and another solenoid broke during their abusive "diagnostics" and they're saying my turbo broke but they will try to fix it. I kept questioning what happened to my car? They could not provide me with any real diagnostic test results (besides basic scanner codes) and claim that it's a "co-incidence" all this broke under their care.
At this point I started calling Mazda Canada Head Office begging for their help (it has now been 6 weeks and I am still waiting for them do anything). Destination Mazda claims they fixed my car but if it ever does that again I will need a new turbo. So they give me back my keys and a block away I m driving and notice my car has no boost. There was no way in hell I was going back to that location so I kept going with plans to search for another mechanic. 3 hours of driving later, my car loses acceleration and BREAKS DOWN AGAIN! I had to call a tow truck ($112), brought it to a different mechanic where they had to replace all the spark plugs, wire set, and ignition coils just to get it running again ($900) but the car still has no boost. I am now being told that my car is fixed but it s going to be another $1,500 bill and Mazda has taken zero responsibility for their gross negligence.
When I talked to their manager Oswald, he says to me: How would it look for business if we told you the car was unsafe? To which I said: Actually, it s your responsibility to tell people when their car is unsafe to drive. THIS WHOLE SITUATION IS DISGUSTING, I AM GOING TO FILE A LAWSUIT because it is absolutely unacceptable that my car took such a beating, my travel plans have now been interrupted, and I am stuck with thousands of dollars in repair bills due to their screw up.!!!!!!!!!!!!!!!!!!!!

I bought my very first car while ago. David Lee helped me a lot. Great team and service!

This was the first time my wife and I bought a new car and we couldn t imagine buying from anywhere else after our experience. Ahad helped us through the entire process and was happy to take time to help us. George the sales manager was also extremely friendly and made the whole experience very enjoyable for us! Would definitely recommend getting your car from this location!

Great experience with destination mazda. They helped us get our new mazda 3 gs on the road seamlessly. Garie the sales rep is very informative so helpful. Jamie in the finance department is very customer focused. Thanks so much guys. We will be back again.

Recently picked up a 2017 CX-5 GT and I love my new car and the whole team at Destination Mazda was very accommodating with my schedule and any concerns I had were addressed. David is one of the sharpest guys there! From the first day I went in to look and test drive till I finally decided to get a Mazda 4 months later, he did not pressure me but kept me in the loop with special manufacturer rebate updates. Looking forward to the star treatment when I come for an oil change!

Roman Iacobazzi made my first time car purchase experience a piece of cake! Great sales people, support, information and smiles all around. Loving my used mazda 2!

Staff is quite rude. managers not willing to work out issues. Don t waste your time and go to a different Mazda dealership.

This is the 3rd Time we've purchased a Car from Destination Mazda. All I can say is the friendly, no obligation service is simply the best we've ever experienced. Our fantastic Car salesman Roman, coupled with great financial advice from Greg certainly made the entire process very smooth. I highly recommend choosing Destination Mazda for your next vehicle purchase. From a CX-3 which was our first car in 2016, to our current 2019 CX-9 and 2018 Mazda 3 - every part of the sales process and the vehicles themselves, complete satisfaction. Well done team, you certainly deserve the business and this 5 star review. Keep it up!

Ahmad and his team gave me a great experience here. Everyone was very nice from start to finish - super pleasant to deal with!

Very friendly and attentive customer service - Adrian greeted us when we came in and was very accommodating. He offered us coffee while we waited.

I purchased my brand new Mazda 6 from here. They have very polite staff and i had great experience during my purchase. Andrea was my sales associate and he is a wonderful person!

Got 5 star service from Ben Liu, super easy and we got a great deal on a new Mazda 3!

Recently bought a Mazda 3 from this place. I'm completely satisfied with Tyler G's assistance with the sale price of the car! Goodies to be installed soon!

I have a Hyundai Tuson. I come in regularly for oil changes because it is part of the Destination family. I brought my SUV in Apr 2020 and Alan, the Service Department manager, was very helpful and took a lot of effort to explain what was wrong with me car. Thank you, Alan.

Excellent experience, friendly and professional service by all parties including Sales Manager, Showroom Manager and the financial services personnel. Very happy with the process and the vehicle, high recommend Destination Mazda (Vancouver) for your next vehicle.

We very recently purchased a Mazda 5 from Destination Mazda, and received very courteous and prompt service from Garie Chan. The transaction was uncomplicated and stressless, and Garie took the time to properly review the information in the sales contract before we signed. When we picked up the vehicle a few days later (we were in no hurry) he was also very helpful in providing all the necessary driving instructions (instrumentation etc) for the vehicle.

We were very happy with Gary's assistance in our purchase, and are thoroughly enjoying our new vehicle!

Johannes Stolz

Roman is an absolutely fantastic salesperson. He was patient with me and my wife through our questions and during our test drive. He is knowledgeable and friendly. Coming off of some other car dealerships recently, Roman was a breath of fresh air!

I drove my new red 2014 Mazda 3 Sport off the lot this morning and couldn't be happier! The customer service from Allan and Garie was spectacular and they were always there if I had a question along the way. The car and experience was truly 5 star. I love my Mazda and look forward to bringing my car back for servicing!
Sarah Wells

My experience was super and completely satisfactory.

I am very happy with the service that I got from this dealership. They gave me the best offers available and also gave a good trade in value for my old car. Thank you very much to the whole Destination Mazda Boundary Rd. Team especially to George, Ahad, Chris and Jerod. You guys are simply the best!

We found our salesperson, Roman Iacobazzi, to be very helpful, very sincere and respectful, making our overall experience buying a new vehicle at Destination Mazda enjoyable. Roman showed my wife all the features of the vehicle, set up her phone and contacts and answered all her questions. She was delighted.

Adrian our advisor was informative & helpful & was not at all pushy which made a return visit for the test drive easier & as well as a subsequent sale!

Please don't buy any used car from Destination Mazda.Recently Bought a used Honda Accord 2005 EX. I thought these guys are trustworthy as I have no knowledge of Cars, but I was wrong.

In Just 3 months, 2000 Kms Driven.

1) Battery Died
2) Starter Motor had to be replaced

I called several times Sales Manager NASH and he laughs "Starter motor can die anytime" , "Battery can die anytime".

Please don't buy used cars from this place, Their Car Test Reports are fake.

Never buy here! They lie to you at every opportunity! I paid a $500 deposit that took 5 minutes for them to take but when I wanted it back because the car they promised me was actually severely damaged, it took them 45 minutes to give my money back because they claimed their only "finance" person was busy. Every other dealership has payment machines ready to refund you at the front desk but these scammers go out of their way to screw you! They also lied about how much warranty the car had left, they said around a year when it was only 4 months left! Nothing but scammers and liars and the true stereotype of sleezy lying car salesmen. This was all management by the way. The management themselves are the ones who did most of the lying.

The sales department at Destination is very good. Mike Maxwell was helping me for the whole time, his was really doing great job, more than expected. Their managers also doing a good job, no doubt for that. However, a bit disappointed at their financial service, you can certainly feel you are less priority after signed the contract, since their are always too busy to talk to you again. So over all, I give four stars.

Very Happy with the service provided to me in completing the purchase of my 2021 CX-5. ROMAN, JEROD & AHMAD of the sales team addressed EACH AND ALL of my specific concerns and needs and OVER-DELIVERED. NO BS & NO GAMES PLAYED, negotiating only took 10 mins and MAX 45 mins the next day to complete finance and insurance paperwork and drive off the lot with the new car. They valued my time & was treated with respect and as the most important person at that time. Even post-sale they ve checked up on me and still treat me the same...no additional sales tactics etc. I ve only dealt with the Destination Auto Group for car purchases over the last 15 years and I ve now made my 2nd purchase dealing ROMAN, JEROD & AHMAD THIS YEAR w/a third one coming for my wife. I know this sounds like a paid ad and the reviews out there are mixed but it s all about having realistic expectations. If u expect the world and car mats and come off entitled you won t get the experience I had nor should you. But everything said is legitimate...I ve NEVER had a quicker experience than that and never for a moment felt like they were just after a desperate sale unlike some other places *Cough* OPEN ROAD *Cough*...THANK YOU AGAIN...See u guys soon

Great experience! Thanks to Ibrahim Yehia! Ibrahim always went the extra mile to make sure we got the right vehicle to us. He was very knowledgeable and if he did not know the answer he would take the time to find out. He was patient and respectful. I have no problem recommending him as well as the friendly supportive team at destination Mazda.

I had my purchase of my first car here in Canada at this dealership. I had a very good experience dealing with Ahad, Ahmad, and Jerod. They are all very professional and friendly. I got the 2018 Mazda 3 Sport GT, and it was top notch. There was a some slight misunderstanding, but it was clarified very quickly. Superb customer service. Would definitely recommend this dealership. I lool forward to servicing my car here.

Excellent service!! Very friendly staff who are always available if you need anything.

We pickup the car from Jim Sali. He was very professional and the purchasing process went very smoothly. Highly recommended

I recently bought a car from Destinations' Pre-Owned inventory. After a fews days I realized it wasn't the car I wanted so I took them up on their 7 day exchange policy. They were helpful, very accomodating with no questions asked. I ended up with the car that I now love. The sales and business office staff that assisted, were very helpful, polite and easy to work with. I highly recommend Destination Mazda for your vehicle needs.

I was buying my first car and this was the first dealership I went to. As someone who has little experience with car shopping, I was a bit worried that I would encounter a pushy salesperson but Ahad was so patient with my questions and my time at Destination Mazda very positive! Would recommend this dealership to anyone looking for a Mazda.

Went to buy a car and had a great experience. Marcus was really helpful even though he follow up if everything is going okay. they have great collections highly recommended.

Adrian Tsang sold me my first car (Mazda 3), and the experience was superb! Thank you to Destination Mazda!

I have never bought a car here, but the small amount of service they provided me left a good impression. I came from Alberta where I only needed a back license plate. I had the holder for the front from the factory, but didn't want to drill the paint myself to put it on. I called around a few places and most said they would charge me a small amount to do it. I think about $20. I called these guys and they were super friendly and offered to do it free. It's honestly 5 minutes of work and I appreciate that.

I don't anticipate needing another vehicle anytime soon, but If I need a oil change or anything else I'll definitely deal with them.

We live in Langley and came to Destination Mazda during our shopping tour for the new Mazda3. Roman and his sales manager were helpful and gave us a good deal. Our next Mazda will be definitely bought from them.

Thank you guys!

Well cared for by the Destination Mazda staff. Much more complete and patient explanations than at other dealers. David Lee was a treat to work with. Very thorough and accomodating.

We just bought our car today! Our experience overall was so pleasant from the moment we walked in, all thanks to the team at Destination Mazda. Ibrahim's service is one of the best we've experienced. He's very knowledgeable, very accommodating and respectful. Sales manager Ahmed also made our experience very enjoyable. Kaitlin sealed the deal for us and she was yet another employee who was very helpful.
Overall, we went into the dealership with our guards up but walked out extremely satisfied. Thank you Destination Mazda - what a great team you have there!

I wanted to give a shout out to my Sales Consultant, Sean Liu from Destination Mazda Vancouver. Recently I sent out an email blast to the surrounding Mazda Dealerships in the Vancouver area and he was one of the first to reply. I told him I was interested in buying a Mazda3 SKYACTIV and was wondering what they had in stock at the dealership. Sean invited me into the dealership but that was too much of an inconvenience for me at the time being I was carless and living in Kitsilano. Without hesitation Sean offered to come PICK ME UP -- now that is CUSTOMER SERVICE! I never knew that was something a dealership could do, but Sean immediately impressed me and I gladly accepted his offer to be picked up. Not only did he pick me up from my home, he arrived in the exact car I was looking to buy and offered for me to drive it back to the dealership.

Destination Mazda's customer service was outstanding and out of the 3 dealerships I spoke with Destination Mazda had the most COMPETITIVE PRICING in my opinion.

I'd also like to thank Sean's Sales Manager, Brett Widsten who kindly worked with me in trying to best meet my quote and expectations and Chester who at the last minute jumped in to help close the deal. Great team!

In the end, I highly recommend doing business with these gentlemen, thanks for all your help Sean, Brett & Chester! - Elsa

I brought a 2014 CRV from Destination Mazda. The salesman Garie Chan is very helpful. He is professional and truthful of letting me know about the declaration of the car before the test driving. I really appreciate his honesty. He makes the whole process very smooth. I would recommend all my friends to Garie Chan

I walked into Destination Mazda knowing I wanted the CX-3 and I could have gone to any Mazda dealership. BUT I am so happy I walked into Destination Mazda. The whole team made my experience amazing! There was not one person working that didn't make me feel welcome! If I had questions they answered it! I dealt directly with Adrian Tsang in Sales! He went above and beyond during my whole process! I never once felt like he was trying to sell me things I didn't need. He's very genuine and just wanted me to get exactly what suited my life, business and pleasure! I will be sending everyone I know that is in need of a car his way for sure! On the finance side of things I dealt with Joe Cook, he was such a pleasant man! There is no such thing as grey area with him. He will not let you leave his office unless you understand where every cent is going! You hear these horror stories about dealerships all the time. With these two and their team, I don't think that's possible and I appreciated everything they did!!

Needless to say I enjoyed every moment buying my first Mazda at Destination Mazda and recommend everyone to purchase their next vehicle here!

Why, if looking to buy a car, do you have to deal with people like those at Destination Mazda? When will car companies come up with something better when buying a new car? Dishonest and untrustworthy this dealership represents the very worst of car sales people. Awful company. You feel like you want to scrub in bleach after dealing with them.Avoid.

We purchased a Mazda 5 through Destination Mazda in September. Our adviser David Lee went above and beyond to make sure our experience was as smooth as possible. Thank you!

I was a long time maintenance customer and when the name changed the service went down with it. The service department is deceitful and exceptionally dishonest. It was convenient being in my neighbourhood but not a place that deserves local business. Be aware!

Huge shoutout to Stacey, Greg, and their team at Destination Mazda! I recently purchased my Mazda 3 from them and couldn't be happier with my experience. They are very helpful, informative, and very open about questions I had regarding the car and my purchase. Would highly recommend Destination Mazda for anyone looking to purchase a new car!

Ben was fantastic in providing a really great sales experience. He was enthusiastic and knowledgeable without being too pushy.

Great place . Bought a new cx5 through Garie Chan he was a great guy to deal with. It was a great buying experience. I highly recommend Destination mazda !

I just bought a new Mazda 3 here and I was pleased with my experience. All the people I interacted with were friendly and courteous. The salesman who helped me choose the car was Garie Chan - he listened carefully to my requirements, and suggested which vehicle would suit my needs. He was relaxed and did not pressure me at all. He took the time to do a leasing versus purchasing comparison, and I was able to get the car I wanted on my budget. Thanks!

Got my first Mazda and it is awesome thanks to Alvin. Really friendly and helpful!!! It was a pleasure to work with him.

Hi I live in the Yukon and this is where the shop I work at is located at. Johns auto, we deal with James Lindsay and he is wonderful!! Always avalible to us. Great to deal with. We exchange pictures of part and he always know what we need and sends it right away. This is a big deal to our small business way up north. Thanks again James you rock! It's always a pleasure. Jen and the boys of John's Auto.

I've been to a few Mazda dealerships before I made my final decision to purchase my 2019 CX-3 here at Destination Mazda, main reason was because I couldn't find a good connection with any of the other stores. My experience at here was nothing but amazing. My advisor Stacey Scharf was a pleasure to deal with, he was patient with me and very knowledgeable with the Mazda product, I also did not feel pressured at all making the decision. The assistant sales manager Ken Chan, was very helpful, experienced and a delight to talk to, making sure I feel welcomed at the facility. The finance manager Greg was informative and worked extremely hard on the process of my approval. All the staff at Destination Mazda were friendly and it made me feel very comfortable being there. I cannot be happier with my CX-3 purchase and would definitely recommend Destination Mazda to anyone looking for a Mazda!

I would give these guys a 5 star. But I was disappointed with one sales rep for being sexist toward a woman driving a big vehicle. its inappropriate to even mention that sort of opinion in front of your customers. I wish I could have delt with another sales person now that I look back.

Specifically thanks to Alvin for his remarkable services. I highly recommend to all buyers and definitely come back for him.

I am very happy I finally bought the perfect CX-9 from Destination Mazda. It took me a bit over two weeks to make the decision but KEN CHAN was very patient with me, he took the time to explain the pros and cons between the CX-5 and CX-9 then figuring out the features I need and the features I thought I need but it's just I want. The professionalism from this sales manager is second to none, I would definitely recommend him to people who is looking for a Mazda.

Ahad was very helpful throughout the process of my car purchase, overall it was a very smooth and positive experience. staff are friendly. would recommend :)

Christine Mok was wonderful to deal with and helped me pick out the exact car I wanted.

Bought our Mazda 5 there 3 months ago from Sean Liu. He was really helpful and patient. Unlike most salesmen in other car dealerships we have been, Sean wasn't pushy, and he was able to answer all sort of questions (even after I purchased my car). I LOVE my Mazda 5 and really enjoyed my purchasing experience.

It was a pleasant experience purchasing a Mazda 5. Roman was friendly, approachable and not pushy. The transaction was smooth and painless

If your looking for a Mazda go see Roman

I love my new Mazda 3 sport. It s my 3rd one and they just keep getting better. The 2020 has so many upgrades it feels way more like a luxury vehicle. Yvonne was great to work with and the whole team at Destination Mazda made the process easy and made me feel like a valued customer. Thanks Mazda

Was a very good experience. Much better than Open Road in Port Moody. Would return again. Thank-you for a hassle free experience.

I was shopping for a car and successfully purchased CX-5 here. Good folks - special thanks for Ibrahim - not only talkative but also very knowledgeable and helpful guy. Not pushy at all if you know what you came for.

Service rates are slightly higher than other non-Mazda dealers, but staff are friendly and take the time to explain all services that were required.

I bought my very first car from the Destination Mazda family a couple months back. I went to a dozen dealerships to find the perfect car and perfect dealer to purchase from. Once I went to Destination Mazda I finally felt comfortable enough to make a purchase. The wonderful sales rep, Roman, was the perfect guy to help me finally get over the hill to make my first big purchase. He was very kind, not pushy, and very knowledgeable, he made my experience the absolute best, get this guy a raise! When I went into pick up my car three people from the dealership that I didn t know came and congratulated me. Thanks to Jerod the financial guru for being hilarious and an absolute pleasure to work with. Thanks again to the whole Destination Mazda team for being such a delight - keep doing what you re doing!

A big shout out to Alvin for taking care of us so professionaly, he's really amazing and knowledgeable, very courteous and accommodating. I would give him 7 stars if I could. Cheers

Never regretted any of the services done to my car in this dealership! Service advisors were always greeting you with a smile and customer satisfaction is always achieved! Allan and his team( Marlon, Iris, Roger and Ms Mattheson) are the best at what they do! Thank you for always keeping up to your standards! Will miss you all!

The Greatest Guys Ever. they are the best dealers in Vancouver. No push, customer appreciation, feels like being at home. Thank you Destination Mazda

Hello,

I just want to say I had a great experience dealing with Kristine at Destination Mazda Vancouver (1595 Boundary Rd, Vancouver location).

She was very friendly and knowledgeable about the automobiles onsite.

Regards
Javier

We bought a 2010 Civic from Garie Chan. We received great service from him. He was thorough and was very customer focused. We decided to buy here becausw they gave us a fair price.

Looking for a larger vehicle, we traded in our Hyundai Accent for a Mazda CX-5 in January and the whole process at Destination Mazda went very smoothly. Our sales consultant, Mike Maxwell, was very informative and patient with us....we never felt any sales pressure with him and Manager Brett was also very helpful. Between the both of them, we felt we received a very good deal on our purchase. The customer service here was so good that our friends had joined us at the dealership to kill some time and they ended up buying a CX-5 that day with Mike as well!
If you plan on buying a Mazda, come here as you will not be disappointed. Thanks Mike! :)

I bought my first car from them and thought they were great. They were nice and understanding to me and did everything I asked of them that they could do. The car had a recall notice and I asked them to call up the Volkswagen to check about what the recall was about and get more details on it. When they did the next day, they called and told me what they had learnt. I bought a used 2013 Volkswagen Golf Wolfsburg edition and I am loving it so far. The sales person that sold me the car was Garie Chan, and he wasn't pushy like some of the other car salesman I had experienced and he was with me every step of the way. I would love to recommend Destination Mazda Vancouver for their customer service and I will be going back to get my car serviced by them even though its a Mazda dealership.

Our experience with Ibrahim was really great! He was very genuine, friendly, knowledgeable and was never pushy which we really appreciated. We are so glad he was able to help us get our new CX5. Highly recommended Ibrahim at Destination Mazda if you are looking for a new car.

Just leased a Mazda CX-5 from Destination Mazda and my wife and I are super happy with the service! Mike Maxwell was pleasant, knowledgeable and worked hard to get us the exact CX-5 we wanted. When the car arrived, the process was smooth and we were out the door with our car in under an hour.

Will be buying/leasing our next car from Destination Mazda for sure!

Very grateful for the time, care and expertise shared by Guest Advisor Marcus Tan - his level of communication, understanding and professionalism was exceptional. I am truly grateful for my experience with Destination Vancouver Mazda through Marcus. Hope to be back in the future as all my questions were answered with valuable insight and perspective. Thank you sincerely.

Recently I bought a 2015 Mazda3 and that is the most pleasurable car purchase experience at Destination Mazda. I was greeted promptly as I stepped into the dealership by David Lee enthusiastically. He was friendly, knowledgeable and answered all my questions patiently with professionalism. On the test drive he showed me the maneuverability of the new Mazda3. Like the uphill assistance, that the Mazda do not roll back at a slop, the advantage of independent suspension. I was sold on the car during the test drive.

We returned to the dealership, David and his manager Brett work out my payment terms very clearly without any pressure, not the usual pushy type sale. They also gave me a very reasonable trade in value for my VW Rabbit.

At time of delivery, David spent time showing, explaining all the features in detail to me. He also touched base with me several times after the delivery, showing he really care about his customer.

I highly recommend the Mazda3 and Destination Mazda.

Just bought a new Mazda CX9 GT. This is my third CX9 from Destination Mazda which speaks volumes. Awesome vehicle. Always have great service here over the past 13 years from service to buying. Roman was my newest rep and was great to deal with and new absolutely everything about the new CX9. Great service.

Just brought my Mazda 3 sport last month, it was an easy and very direct process, saved lots of time. It was also a pleasure experiences with my adviser Ben/Benjiamin and the sales manager Brett, they are very helpful. BTW, like my Mazda so far, it is the best compact car that I even drive ;-)

Not satisfy with the frequent visits and multiple diagnostic charges without fixing the problems.

James rocks! He found a strange bolt for me, very quickly and for a fair price. Mazda had marked the part as discontinued. I'm going to be okay now.

I was looking for a car for the last 6 months and decided on a Mazda 5. I went through an online broker and met Jim Sali, sales specialist who offer me the best price and closed the deal within 2 days.

The Mazda 5 is very versatile car with many storage compartments and large cargo area when the 2nd/3rd row seating is down. The sliding doors are handy in tight parking space and the vehicle accelerates effortlessly with 6 adults.

Way to go Destination Mazda. Zoom Zoom.

Great service, Ken was very patient and thorough with the information that I needed for the car I was interested in. Purchasing process was incredibly smooth and simple.

My experience with Destination Mazda Vancouver was great! TYLER GREEN was my salesman and he did a great job! He got me everything I was looking for and made sure I was well taken care of. I would recommend him and this dealership to anyone looking for a Mazda. I am loving my Mazda3, zoom zoom.

5 stars for the friendly staffs and manager. Special thanks to our sales Stacey Scharf who tirelessly explained the features of the car in great details and was willing to go extra miles to help us get a deal that s within our comfortable range.

2 phone calls during the middle of the day, and an promo email everyday for a whole week since I've spoken to the online chat bot. WOW! Didn't buy or look at any cars but for real, whoever is on the marketing team please fix your sales funnel ....if a potential customer doesn't reply after the 3rd or 4th email, get a hint please? this isn't some online shopping cart abandonment where 10 reminders are needed..if ppl need to buy a car they will know where to reach you on their own time. People are also working midday & may or may be not be in an important meeting to whomever tried calling...

My girlfriend and I came in to the dealership yesterday looking for a specific preowned vehicle. We had the pleasure of dealing with Kai (PA) and David (GSM). They went above and beyond to show us a great experience. Would certainly recommend this team!

It was a great experience buying a car at destination mazda. Everyone was very welcoming. The Sales associate - Ibrahim was very friendly and honest and NOT pushy atall. I would highly recommend this dealership to others interested in buying a Mazda.

I had an amazing experience with the team at Destination Mazda Vancouver. When I reached there, I was attended by guest advisor Ibrahim, who provided 5-star customer services. He is very knowledgeable and very honest. He was never pushy and answered all my questions (almost 50-60) and listened to my need and guided me with the right vehicle. I had a bad experience with the salespersons from other companies but Ibrahim made me realise how buying a car can be an enjoyable experience. His honesty and upfront nature made us buy a new Mazda 3. He also helped us to decide the trim and colour. Even after we bought our car, Ibrahim is still in touch with us to check if everything is good with our car. Jared from finance department also provided amazing service. He was very friendly and very professional. COVID-19 protocol was implemented nicely. Overall I must say, I had an amazing experience with Destination Mazda Vancouver. Special thanks to Ibrahim and Jared for making it a wonderful experience. I will consider going back to Ibrahim for our second car in future.

Thank you to Chandler, Roman, and Greg for all their hard work in helping me purchase my 2013 Kia Rio. Friendly staff, no pressure deals, and fair trade values. I left feeling extremely well taken care of. I was even able to pick up my vehicle 3 days earlier than promised. Very happy and excited with my new purchase and the service I received.

Very Satisfactory service and very accommodating staff

Unfortunately I did not have a good experience here. After dealing with another dealership and being told I have to wait 3-5 days for my car, I was able to locate my car here, or at least that's what I was told. I arrived that day to collect my car and was told they made a mistake and it wasn't the correct car. We began to negotiate the price, and they refused to drop the price any further and seemed to be rude during the process. On top of it they charge a $399 Doc fee... I decided to go to a different dealer ship, where I was treated with respect, got the car i wanted, and at the price I wanted plus some bouns'. I will be recommending the dealership I ended up getting the car from and not this one.

We had one if not the most pleasant car buying experience at Destination Mazda October 24, 2013. As soon as we entered the showroom we were greeted enthusiastically by Matthew Mathers. He patiently showed us and explained all the different features of the CX5 Mazda. He was very knowledgeable and professional throughout the process along with a very personal touch, not the typical pushy salesman. When we were negotiating the price, he and the sales manager entertained all our offers. They went out of their way to give us the best deal. We got the best value for our money and a very satisfying car buying experience. We will definitely refer Matthew.

Wanted to buy a used vehicle, asking price was acceptable. Waited days for a response, was told sales was too busy. Offered to put a large deposit to hold vehicle. Would not work with me at all. They can keep their vehicles, and I'll give my money to a useful sales team.

We walked in and we're treated incredibly well by Alvin and the other staff. Alvin was able to offer us a great deal and treated us well throughout the entire deal. I'd recommend anyone looking for a Mazda to come here and to work with Alvin.