Valley Psychiatric Services Inc. Review

No response to multiple messages left for several days with admin, supervisor, and medical assistants

After the experience I had with them I will not be going back to see them for therapy. It took me almost 3 months to get an appointment with a therapist, Had to call them everyday saying I haven't received a call for an appointment yet. I went for my first appointment today and the therapist was late and that's really unprofessional and rubs me the wrong way. I take my mental health serious so I'm going back to the place I was seeing before I decided to change here. I don't recommend people go here for therapy because you won't get what you need. Everybody in that place is really unprofessional. I never leave reviews but felt like I had to let other people know that this place is horrible and they shouldn't go here.

Very irresponsible. Psychiatrist are always late and calling out. Don't send refills for medication on time..i am having a bad experience with them so far

My boyfriend goes here and he loves it.
I tried to schedule an appointment about six months ago and I had to hound them every step of the way. At first they wouldn t respond to the calls I was leaving on their new client extension so I began talking to the people at the front desk. They gave me the excuse that there was a waiting list and I waited about a week before I called back and they said they had an opening. Then apparently there was an issue with how limited my schedule was (I don t think any time after three is limited but ok). THEN there was an issue with me paying out of pocket which I have never had before. The woman in charge of these accounts was coincidentally always out of the office and never returned the messages they apparently left for her. Long story short, they suck at calling back.
I tried giving them the benefit of the doubt and tried calling again. Twice. No one answered either time and a recording asked me to leave my name and number. That was about 4 hours ago and I still have yet to hear from them. It s 2pm now that I m writing this. They really need to work on some things if they want to change my mind about them.

Terrible location. Receptionists are anything but professional. They act like they have to be there. High school kids come running in and out of there, talking about going to parties and getting drunk, causing a ruckus. I only came here because this is where my med provider could be seen at an earlier time. I will definitely not come back to this location. I
don t need therapy that bad.

Please go find another place , they will leave you without medicine even though it's out of your hands why they won't give you your medicine refill , then not tell the truth to another Dr when you started the medicine . I have proof on paper . Save yourself the stress and suffering and find another provider. Every one that is giving 5 stars ain't being honest about their time here .