Valley Motorsports has worked on our bikes a number of times. I can't say enough good things about their Service Department. Those folks are courteous, professional, knowledgeable and go the extra mile to be helpful( even when the aftermarket parts company screws up) and stand behind their work. Nothing but appreciation for these guys.
Great customer service very helpful and patient. I would recomend this place to anyone interested in buying a bike. 5stars!
I recently bought a 2021 Ducati panigale v2
Owner Jerry was awesome to deal with , answered any questions I had , and made the whole buying experience pleasant .
I hav been going to the same Kawasaki dealer since I was 12 years old and they unfortunately closed. I m 52 now and hav been most everywhere looking for a new dealer with all the same qualities. with no avail until I experienced valley motor sports. The staff employed there is hands down professional and caring and met all my expectations. They r true professionals.
I was the only person in the dealership. Started the conversation telling them that I was looking to buy a bike. Asked to speak to a salesperson, was told that one would be with me but was flat out ignored. I even tried to get their attention a second time and it was almost as though I wasn't even there. I don't know... I guess I didn't look like a serious buyer? One and done. Byeee...
I just spoke the the sales man. Not sure if his name. But after calling back for the 3rd time and finally reaching a sales person, he was rude and short when I ask him to call me back. I as a business owner dont have time to call someone back hoping to see if they were available. It would make since for him to call me back when he was free as to not waste my time. When I asked if he wanted my business, he said to calm down . So they will not receive my cash. Funny that a business in hard times would have such poor sales man. To bad
This place is awesome! They have a ton of inventory and are always helpful and friendly. Jerry is very knowledgeable and easy to talk to. Great place to do business with.
Being an upstate NY resident there aren't any local Ducati dealers. I've been to VMS with my Diavel twice now, once for routine service and this most recent trip for a power delivery issue.
I'm a very fussy individual, the condition of my vehicles is impeccable by any standards. Leaving the bike in anyone's hands simply won't do. Matt took my bike in, staged it safely, carefully tore it down and put it back together. Not a scratch, ding, dent, nick to be found. Just as importantly, she's running like a top again. Thanks Matt!
Jerry. service department and parts department are awesome
Every time time I go there I feel welcomed and a lot to talk about big thank you to all
Love my streetfighter V4
I m 52 years old now and unfortunately the Kawasaki dealer I have been going to since mom brought me there wen I was twelve unfortunately closed. I ve Ben all over looking for the same service but I had no luck until I found the fantastic service @ valley Motorsports. The whole staff makes it a fun experience for your purchase.
valleymotorsports.com