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I work at a public school outside of Green Bay and...

I work at a public school outside of Green Bay and needed some information from a book. Laura Z. (Polk Library staff) was so incredibly helpful and went out of her way to help our program.

ehh

The bureaucrats who work here are worthless. They...

The bureaucrats who work here are worthless. They will look you in the eye and say that it is your responsibility to do their job for them. They have no idea how to answer a question in a way which helps you in correcting a problem or acquiring the information you seek. The student interns are hit or miss. Some seem to have gained an understanding of how customer service works and will go out of their way to help you, the rest follow the lead of incompetents who are not even qualified to ask "Do you want fries with that?"
Do what I did and run away their are other Universities which will treat you with respect.