The team at Utah Housing really cares about their customers. They professionally answer calls and take time to understand what is needed. These have been crazy times and you can tell everyone is working hard to provide solutions.
Person who first answers your call does not state her name or business just a " hello?" As if she is answering her personally phone. They do not take cards over the phone only check by phone. Be ready when you call they do not tell you this ahead of time.
DO NOT GET ON THE FORBEARANCE PLAN... They will lie to you and tell you that it won t affect your credit or report as late BUT I was put on the plan and now the Bureau is showing that my payments have been late for the last past year. The only reason I accepted the plan was for extra protection because of covid 19 and financial downfalls. I ve been making my payments every month but now I m stuck with a bad score.
I read a lot of these reviews and feel like people let their emotions take over instead of then realizing they for the most part blame others like Utah housing for their own mistakes in life!! I for one have nothing but good things to say about Utah housing because they have been super helpful and awesome to work with.
Justin Davis was a stellar individual.. He not only helped me, but due to his help, it'll allow my family to get back on their Feet!!! Thank you Justin Davis! You're a Godsend.
It's sad... That when someone works for years to build their credit to buy a home, then an unforeseeable event causes a financial need to restructure the loan (which steps and concerns were taken to remedy the situation even before a single payment was late or missed). During the restructure, I made all the trial payments on time, but yet the original payment just prior to the restructure counts as "missed" when really, it wasn't missed... My credit is down 120 points for something that was out of my control, and they won't do a single thing to get the "missed payments" that were never really MISSED! off of my credit. My credit is destroyed for 7 years, for being responsible and a hard worker... and they couldn't care less. They don't care about the people, just the money... Everyone else is understanding, and will have late/missed payments removed from a credit reporting, why won't you?? Because you don't care! Thanks a lot.. If you have the option to go through another lender, do so... Good luck.
Most amazing people very helpful and i recomend them to everyone
I m never very excited when I am having to give my money over even for a mortgage but this mortgage company really goes above and beyond for its patrons. As long as you communicate with them they will work with you on just about any issue. Staff is always super friendly whether you come in in person or talk to them on the phone. Have had no bad issues with them as long as they have carried my mortgage even with Mail being lost them not receiving payments and having to trace down where it went; to making payments early and not have them put it towards principle but the next month. If you were looking for a mortgage company that has a very competitive rate and will treat you like a person and not a check or number definitely use Utah housing Corporation.
At first glanced, we made do with what we had with them because it made sense at that time but many things have changed since last year. Their pandemic assistance is a complete joke. Don t do it if you can help it. I manage a clinic and naturally, my hours were drastically reduced. Their options were vague and not concrete. We were told many things, none of which were true. After we took advantage of it, they did a switch and bait on us to lock us in to our current loan so we couldn t refinance since they reported it to the credit bureaus and its derogatory. A deferment versus a forbearance are two totally different things! My husband and I are beyond upset. Needless to say, we can t wait to refinance and get away from this loan company as well. Their interest rates are sky high compared to what is available out there and there is no room to negotiate. My husband and I filed a complaint with the BBB to see if we can get the forbearance terminology removed from our record and changed to deferment. If it says that, we can refinance.
Never ever get a mortgage loan with loan company. They are worse loan company & will not hesitate to compile mortgage payments on you even amid a global pandemic. I can't wait to get away from this mortgage lender. IF YOU SEE THIS LOAN COMPANY ON YOU LOAN OPTIONS RUN THE OTHER WAY!!!!!
utahhousingcorp.org