C

CMT G

4 years ago

At first glanced, we made do with what we had with...

At first glanced, we made do with what we had with them because it made sense at that time but many things have changed since last year. Their pandemic assistance is a complete joke. Don t do it if you can help it. I manage a clinic and naturally, my hours were drastically reduced. Their options were vague and not concrete. We were told many things, none of which were true. After we took advantage of it, they did a switch and bait on us to lock us in to our current loan so we couldn t refinance since they reported it to the credit bureaus and its derogatory. A deferment versus a forbearance are two totally different things! My husband and I are beyond upset. Needless to say, we can t wait to refinance and get away from this loan company as well. Their interest rates are sky high compared to what is available out there and there is no room to negotiate. My husband and I filed a complaint with the BBB to see if we can get the forbearance terminology removed from our record and changed to deferment. If it says that, we can refinance.

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