Nice guy named Kenny went above and beyond to help me out
No BS , very honest and friendly
Request Kenny if you can
Even recommended alternative solutions and other engineers to get a deeper double assessment before he begins work
Our house had been severely unlevel for many years, so it was exciting to see it finally get fixed. The estimate process was the most thorough and informative one we got, and Kenny s bid was surprisingly lower than competitor s estimates. They worked fast and finished in 1 day, and every room is level and all the doors close! They measure all areas of the house during the process. Later, we noticed a part in the dining room that was really bouncy, and they came out and stabilized it. Our front porch is connected to the house on piers and wasn't part of the initial estimate (although it should have been). I had planned on just fixing it myself but they shimmed it that day too, free of charge. Only complaints are that the crew took apart my deck but carelessly put it back together, so some of it I will have to replace. That could have been avoided. I d definitely recommend this business but suggest you do a thorough walk though before they leave, be sure to ask questions during the estimate process, as with any contractor. Thanks!
Profound foundation repair broke the water line at the edge of the foundation, the plumber said that the line pipe separated as a result of the lifting of the piers.
I called Kenny (profound owner), and his response was "look at the fine print on the contract, i'm not responsible for your plumbing"
Kenny refused to pay for the plumbing repair, and kept ignoring my messages
That's not what i expected from a company that claims "customer satisfaction" and "life time warranty"
Kenny and his team with Proufound foundation repair did a wonderful job on my home! I had numerous quotes and decided to go with this company as Kenny was the most knowledgeable and professional. He didn't seem like a sales person but more what I would call an industry expert. Kenny at Proufound was also able to explain things to me and show me things about my home that none of the other companies could. As a matter of fact, other companies I had provide estimates made crude jokes and treated me like I was an idiot but not Kenny at Profound. I had a large two day job and the team showed up promptly early everyday. Care was given to cover holes and make the environment safe for my dogs in between days and the guys didn't leave until every bush was put back in place and the area was tidy and neat. I am 100% pleased with the results and my home is level and functional again. I can't say enough about the level of professionalism and service and quality of work. I would go out of my way to use these guys again or refer them to my friends and family.
Kenny and his crew were on time and did such an amazing job with my home! I highly recommend this company to everyone who needs foundation work done!
Kenny and his crew did a great job on my home. He has great customer service and showed up on time. No issues whatsoever. He was very informative and involved throughout the whole process. I would definitely refer them to a friend or relative.
Highly recommend ProFound for your repair needs. Absolute efficiency and professionalism in every aspect. Honesty and integrity throughout the process. Amazingly fast with minimal disruption.
Hi Yall,
The guys at Profound Foundation just worked on my house. We needed our garage lifted and drains installed around the back and sides of our house. The crew started work at 7am and finished by 1pm. Very professional, the crew was amazing and our yard looks great. I highly recommend this company for your foundation repairs. I wouldn't hesitate to call on them again for more repairs to my home.
This team just fixed my foundation (11 concrete press piers) and I found them to be very professional. They showed up at the exact time they said they would. The crew was very careful to do the job without making a mess. I would use Kenny's services again.
A big shout out to Kenny and his crew. Very pleasent doing business with you. The job was well done on time with excellent work and communication. I highly recomend this service by Profound Foundation!
Kenny and his Team showed up on time and immediately started digging. They installed 26 piers in all and even added one at no charge because they felt that it was the only way the house could be done right! When it came time to lift the house, they all worked in unison and completely made the house level. Doors that had never shut before, closed with ease.
The Team worked quickly were friendly and happy to work. Their price was the lowest and the quality was the highest! I had 6 foundation companies out for bids, and Kenny's bid was the lowest and made the most sense as to what was needed. When they were done they even repaired the mortar on the outside of the house. And did an excellent job of redistributing the dirt around the house and cleaned up after themselves very well.
Overall I would recommend this company to my mother. They didn't try to gouge me like other companies and were proud of the work they completed.
upgradedinteriorsinc.com
