Unity Communications Reviews

In california - I can't find people who stick around. Unity has helped stabilize our workforce without our nightmare HR laws here in San Francisco.

Instead of a temp, we outsourced and really like it.

We had an amazing campaign with this company that ended up giving me the boost I needed to hit my numbers at the end of the year.

Great way to add employees without the commitment or recruiting.

We had to replace an agent, but this company helped.

Hate to say it, but I'm tired of people coming in messed up. Just want the work done. Unity get's it done.

We had a great lead generation campaign, but we had to stop due to the holidays since we are closed. They would not guarantee the same agent if we wanted to continue after 45 days which we thought was unfair, but they still did a good job.

Very flexible and understanding. Great for start ups.

As a small IT company, their Tier 1 support allowed us to focus on our US techs to get certifications.

Knows technology sells very well and can help. They can't do everything, but will call and call and call.

We are a CPA firm in Florida, and Unity has really helped with their bookkeeping services.

They call everyday, no one answers. If you try calling the number back if someone ever picks up they just hang up. I wouldn't trust my company's communication with them if they paid me.

In Washington we can't find entry level back office, so we outsourced and it's been great !

Took a bit to get started, but once we did - the process was great

If you are a small business and need part time help, give them a call

Thanks to the team for allowing us to now operate 24 hours a day with our IT staff. Great Company.

Used with SEO and other campaigns, this company helped with a custom project. Unity is great!

We contracted Unity Communications for our inbound customer service and can't say enough good things about their quality and dedication. Highly recommend.

I was overwhelmed with the thought of not having our admin staff here locally, but was very happy once they were trained and moved to virtual. Now our e-commerce orders are processed at a lower cost and I don't have to keep replacing people every three or four months when they get bored.