United States Department of State, Embassy Madrid Review

Efficient, glitch-free and visually clear website as far as renewing my passport. The American way of doing things clearly and efficiently, and damn do I miss it after being here in Spain 15 years.

From what I see they speak very well of their work congratulations. Good afternoon, I wanted to ask how I can apply for American residence since I have half of my family in the USA and I would love to be close to them and study. I am a Spanish citizen with almost 10 years living in Spain I am 19 years old and I would love to live in the United States as one more resident. Which are the requirements?

Very friendly in the attention and processing of visas. If you leave with time and especially education, you will get a visa and a pleasant experience.

If you have an emergency, they are very effective in helping you. I did not receive the expected response, but speed is appreciated.

A greeting.

They have not disappointed me, kind, fast patients and very attentive

Excellent; congratulations; with all his staff very kind; fast and effective; they treated me for the best !!!!

They have treated me very kindly, a very professional team.

The treatment that is given is very impersonal and I do not think it is adequate to treat people. If you go in person or do not bother, you have to do the process by email. If you have to make an appointment for a visa you can wait for them to answer you by mail, it has been more than 15 days and they have not even contacted me to even tell me the date. They should be closer since the people who are going to solve procedures do not go for pleasure and sometimes it is desperate to see that nobody tries to help you.

No, there is no charge for sending the passport (required, there is no possibility of going to take it one). TEN EURAZOS, FATE A HAIR.

And what did you think ... you are talking to the CIA headquarters. In the US embassies there is nothing more than arrogant crowd, zafia, imperialist, arrogance, uneducated and full of gangsters who conspire to overthrow other countries that are not to their liking or mount false terrorist flags.

They used to be very professional and helpful. Now they are rude and disrespectful! I guess they are a reflection of our nations current leadership.

Hello, good morning, today was the worst day in my life. I feel like I'm not a real human being, the first time in my life I feel that way. I hope someone who gives me explanations. I am working well, I pay well, I have my money in the bank, enough to pay for vacations. I have a family there. ... I have been told delegate despius a few questions I do not understand anything why and why or why I am an Arab can be pius nothing thanks for everything he is great to spend vacations

I've dealt with the Embassy in Madrid twice, once via email, and once when I had to renew my passport by mail. They were wonderful! My email response was the same day, and my new passport arrived just 14 days after I sent it. It is a pleasure dealing with a government agency that treats me like a customer.

Wonderful, helpful staff. Makes you proud of your country when you are alone so far away from home.
Excellence in trying to resolve seniors problems with Social Security.

How can I apply for the Esta that will soon expire? A greeting.

Very professional, too much

Although I can not specify exactly as it is today after 11 s this embassy has become an odyssey if you want to get a visa. No wonder in a country with an almost obsession with security. On the other hand, it is worth mentioning its maximum professionalism and diligence in the procedures. Take a whole day of vacation if you have to do some paperwork.

I went to get the tourist visa. Very competent and effective. All workers are very correct and educated. I want to mention especially one of the girls in the window that interviewed me, who did everything possible to pass the visa and solve the problem I had. I do not remember his name, but I am enormously grateful for the encouragement and interest he put in my case.

Needed our embassy s help to bring my mom s remains from Spain to the US. The embassy personnel were professional, caring, and acted expeditiously. They worked diligently with the funeral home in Spain to get all the necessary documents ready and thanks to them I felt stress free. Kudos to them

Nice experience, as per time schedule, well organized and beyond expectations. Thank you, ambassador! Thank you embassy personal! Good job!

Good.
I had a question, I've been looking at the embassy website.
To apply for an immigrant visa for permanent or permanent residence, I wanted to know if you can only apply if you are related to an American citizen.
I have been reading and that is what I have understood.
If I am wrong, forgive my ignorance.
Thank you.

Please, get the fat man out of box 7, he does NOT do his job well. It does not ask for the documentation for the approval of the visas. And it is badly educated! It seems that he does not want to work because he does not ask for any paper ... The denial of my visa was meaningless!

I'm 17 years old and I'm going to travel to the United States. The authorization of my parents has to be certified from the community of Madrid or simply a note and signed by them, with the photocopy of their IDs are worth?

Fast services, appointments are respected. Problem is to find parking very close.

Welcome ... To hear the options in Spanish press 8. Pulse 8. For visas press 1, for services to American citizens press 3. Pulse 3. Now they tell me that for emergencies related to a citizen of the United States as More

I was a few days ago at the Embassy in Madrid. One of the most efficient that I have been. The exquisite treatment, the very friendly staff, help you in everything you need.

We are dismayed by the tragedy of Orlando.

Please convey our regret to the families of the victims.

We will pray for all of them

a cordial greeting

Everything is perfect if you are honest.. persons are very nice and educated .. todo ok perfecto

Disastrous two-day service by calling Barcelona and Madrid for a consultation and there is no way to contact anyone.
Will I have to go to the USA for a consultation ?????

I have called more than 4 times and the boredom call is cut off waiting and waiting for an operator. Come on, I know the happy recording by heart.

The treatment is very bad, I only went to a consultation with the visa already approved and they answer you very badly with little desire from the moment you enter until you leave they treat you badly !!

Very satisfied with the service the cellora of the control of ceguridad very cimpatica the girls of the window also very nice and smiling ...

I couldn't communicate on the phone because they didn't speak Spanish.
They are not supposed to be in Spain?

Worst visa interview ever. The women only asked 4 short questions and has not looked at any of my documents and denied the visa application. Having been living in Spain for 4,5 years and have worked in US company for 2.5 years, living with More

I had to ask for documentation to travel to the US and they were professionals, but a bit heavy all the bureaucracy and security.

The good experience, the review that they do in the metal detector is a little exaggerated but good; every precaution is little and I see it well

Nefarious the service they give, they don't pick up the phone. and they consent to rip people off with the ESTA. A real shame. The desire to travel to the US is removed

It is essential to make an appointment online to access the site if you are not American.

I went yesterday to ask about getting my spouse a visa at around 1330. I was told by the guard outside (he wouldn't even let me go in) that I had to come back the next day at any time between 8-1300. So, I went back the next day in that time frame and was told that they didn't have anything to do with visas and was given an e-mail address...

Bad treatment of the lady who checks your appointment in the outside queue. I need to consult a question about a visa and your answer was no longer unnecessary and without any intention of helping. Regrettable.

Hello:
I am addressing you to request an appointment. I would like to live in this country but I currently have no means. If you could help me.

I want to make a call, to the competent authorities of the American embassy in Madrid, please the modeler who answers these messages let me know ..
a consular official lady (By the way her Spanish is very bad), she mistreats the people who go to the interview, I think that such mistreatment is not right to do it, we deserve respect, something else I agree with someone who said they don't let you even two minutes when your visa has been denied, without being able to speak or prove anything.

Well, look at the box 7, the fat one, does not give a visa for the face; I wanted to go on vacation just one week and with residence certificate in hand, indefinite contract from a few years of first maitre in a rest of 2 stele Michelin denies me the visa saying that I can not prove that I work and neither my residence; This man has a problem, sure that in his youth he had a very bad time
I will change plans and go in other countries better than USA

Perhaps the wait a bit long, despite having a reserved time and marked by the embassy.
The attention was good and attentive although there was too much Ghent.

The staff they have at the entrance is the most unpleasant thing you can find. The two times I've gone, the two women who had attended shouting at people, using very bad ways. I do not understand how they can have people with such bad education. VERY UNPLEASANT!

I am Spanish and I need a transit visa, because I will travel to Nicaragua. How do I have to request it. Thank you

The people at the entrance (the Spaniards) are not such bad people. But then not even talk. The "interview" is only two minutes and according to that plus the form that is delivered decide whether to grant a visa or not. ALL young people were denied a visa even to me. I have traveled all over the world and most of all to countries with a high standard of living (Sweden, Norway, Switzerland etc). I am employed and earn well, because being young and not having 7 children seems to be a sin. The treatment of the person who treated me fatally! The face I had when I refused my visa was totally satisfactory and, incidentally, tells me to have a good day, I guess with irony. I had never felt robbed like this time before.

Hello please . I am trying to talk to someone, and they just send me an answering machine that does not have the incidence that happens to me, please I need support, Thank you and I wait for an answer, kind regards

Very fast and effective, excellent care.
Above all, DO NOT BRING A BACKPACK OR BIG BAG, only a small bag or a folder with the information. I recommend taking a paper with all the doubts and asking in the interview.

They made me wait in a queue for an hour and then the people who attended me were not friendly.

They did an awesome job with quickly replacing my wife's green card. We couldn't be happier with them. They were all very competent and knowledgeable in the process. They were respectful and concise. Thanks again to all that works there, from the security in the front, to the blonde lady that supervises to the workers behind the windows. London's embassy sucks compared to this place.

I was this morning and everything perfect. Very friendly, simple and fast procedure.

I want to know if my 16-year-old daughter has Spanish nationality who is going to travel to the United States with her grandmother next month she has to take parental authorization to enter and leave the United States. I expect an answer thanks

Trato muy mal. Te cobran 150 para no darte el visado!!?!???? Normal???? no creo???

Can you activate the dating service on the web, please? There is no email to communicate, the phone is an answering machine that has limited options and does not solve anything, and for weeks on the web it says that they will give more appointments coming soon . For bureaucratic issues with expiration dates and so on, it is important to have visibility of the appointments they have available. If there is not within 3 months, it is better to know and everyone is organized as they can. Otherwise, it is impossible to organize, and more taking into account that sometimes you have to travel to Madrid from another city or from abroad. Thank you.

I think he has the best staff I have seen in all the embassies I have been in, an individual attention, with smiles on their faces constantly and we must also mention the telephone attention they give an almost familiar, simply very professional treatment

We sat in the queue exactly 1 hour quickly, probably. Bags in the storage room can not be handed over, they just check at the entrance.

My side bag containing passport, some cash, check book, some cc was stolen while having breakfast at our hotel in Madrid May 2018.
After filling a report with the local police, applied at the us embassy in Madrid.
The agent was very nice and polite. She gave us an application for a new passport which cost $160 each . We had a new passport within 2 hours.
The vice- counsel in charge of passport was very friendly and understanding.
They treated us with total respect.
Great job us embassy. We love you

This place is lousy, the visa was denied for reasons that were not explained ... the consul does not say good morning when he sees you, he does not appear (as anyone would) and he does not let you speak (which is typical in a interview) Neither does he review the papers they ask you as requirements to go to that interview ... they do not give you any reason why they deny you a student visa with a record of entry to the USA (4 times and departure on time) ... then of all the money invested and the time for an interview !! ; (...
Worst place! ... I heard that if you are Latino, they will deny it to you since there are many people who have tried and denied it ... that consulate has a racist consulta (typical racist white woman with an accent in Spanish) and I am not the First nor will I be the last to say it .... Another thing do not bother to send emails as they put in other comments the person who answers you ... Because they WILL NOT ANSWER ... I can't believe how these people work, im so upset .... !!! Avoid this place ... avoid this place!

Norm Embassy. Not a single paper from the bundle was looked. Two question is the traditional purpose of the trip and what you do. In line 30 minutes. Everything is calm, quiet. At the entrance, all gadgets are taken.

The same happened to Daniela. One minute, 4 questions, they don't let you talk much and on top of that they don't explain the reason for the denial, they just give you a piece of paper with the basics for everyone. The American lady was very rude and very arrogant. Time and money lost by people without fear of God. A shame!!!

I was at the embassy a week ago and super happy. The treatment is great, very professional and very well organized. I was scared when I read the reviews before I left but it has nothing to do with the truth. Congratulations to all Embassy workers I give a 10

Hello today I was denied and the visa without giving me an explanation they did not look at my papers I've been twice and I've been in Spain for 31 years and I have a house and family and my job we just wanted to go and reunite the whole family and be 15 days as a family after of so much work

Dear Embassy Sir or Madam :
Undrer sign Shayeste Kimyaee , my ID AA006YT88K.
1 -I have some mistake in my application , i am very worry because i think may be i get problem for my interview ,please assist me what can i do ?!!
2 - i want pay for my visa fee but i don,t know how ?!
3 - i want make appointment for interview , it is kind of you inform me !
thanking for your cooperation with my best regards Shayesta Kimyaee

Welcome President Obama to Spain, he will like it, I hope he can return with more peace of mind when he leaves politics and can rest.

I have called to ask for information, but only the machine answers to give instructions according to the case, someone knows to make transit through the United States with a community card that requirements can for a permit by the US.

If i could rate it a -100 stars I would. This place is such crap. I got there at 11:33 (my ticket says) and took them about 1 hour to get to me when there were about 5 other people. THEY HAVE OVER 10 COUNTERS to do their job. But no, they want to relax and enjoy their coffee and laugh with their colleagues. Their time is precious but not our time. I got to the counter at 1:02 and made my payment for my stolen passport. Funny thing is they messed up my name TWICE. ITS NOT THAT HARD. The receipt had my full real name but the workers who are trying to multitask calling their friends about their travel plans to Latin America (I know all this because they forgot to turn the voice speaker off). I waited for hours to get a simple emergency passport. THEY DONT EVEN LET YOU TAKE YOUR PHONES IN. Yeah so literally over 5 hours of waiting just sitting my ass in their hard wooden chairs. They don't take this job seriously at all, I ended up waiting until 4PM because they couldn't do their freaking job right. Also it costs $140 for this stupid fake looking passport. Literally 4 pages, they make you pay for this crappy security they have.

Also the security is such an ass. The head of the security just plays games on her phone and the other security she gets mad at the people in spanish and she cant do her job right. I think they should have english speaking security at the Embassy of United States? I want to report this place to the UN. The only helpful person here was the cashier. Yes, the cashier was the most helpful.

There are too many police. People cross to the other side. A national policeman playing with the trigger of the submachine gun. It's not nice

After carrying a wedding invitation, paid flights, a paid apartment and a current payroll, I was denied a tourist visa without bothering to look at the papers claiming that I had not justified my reason for applying for the visa. Money thrown in the trash and an incredible disappointment.

Hi, good morning, I would like to know how to obtain a two-year high school student visa, I have informed myself and you must apply for the F1 visa. And if you could provide me with serious information, thank you. Greetings

Cool building always well guarded as an embassy should be.

Mr. Ambassador: My contribution to solving the arms problem consists of forcing the holders of arms to carry out periodic shooting exercises controlled by the National Guard. In this way, some would be at ease and others would be exposed. regards

Hello good morning I need a transit visa for. Travel to Colombia with America Airlines. What can i do thank you very much

Hello, I wanted to travel to the United States next year to visit some relatives with my husband. I have a Philippine passport and I have a card in a community regime. My husband is of Spanish origin. What documents do I need?

Everyone was extremely helpful and I was able to get another passport after losing mine, with complete ease and within the hour. The staff and security were all great.

Today I have been to get my nonimmigrant visa, and as I have read here the American arrogance and its bad education shines.
After an endless wait for me to do the interview, they have only asked me 2 silly questions about their work, duration and performance. The girl who did the interview seemed kind to me. I hope I don't have to go back

Good website with all the information you need for your document. Bring everything with you as instructed and they will try to help you out as much as possible! Things seem to be really well run here and everyone seems to be in and out very quickly despite the large volume of cases they need to handle every day. I had a really good experience here and I m especially thankful for the help provided by the consulate here. Truly professional, caring and efficient! Thank you so much

I put a star for not being able to put less. There's no way they'll answer you on the phone. What a shame that an embassy has such a poor service.

Hello good afternoon
My name is Jeimmy. I am Honduran and a Spanish citizen. I have been living in Spain for 11 years. I want to travel to the USA to know a little I would have a stay of 10 to 12 days. I need information to apply for a visa.
I'll appreciate your prompt response
Have a happy afternoon

Really efficient, really friendly and helpful staff. I had a great experience there.

45 minutes waiting for interview visa, 2 minutes of interview and no visa and no explanation.. Maybe because I didn't have nice hair or maybe because I didn't have chance to show my papers what I prepared for interview .. Who knows, we will never know why... Goodluck