new lines going up in neighborhood, that's good and all, but it's gonna be hard to sell a service when half the neighborhood is annoyed with the waterbottles thrown in their yards heavy equipment driven straight through their property and then there was this white paint/powder?, I don't actually have the slightest clue what it is but it was dumped on my property.
You can't take back a first impression, and this is where we're starting...
They just installed internet with modem last week. They were very professional. The connection is great. Being able to call a local person with any question is a huge plus for me. I highly recommend United Communications.
Great customer service. Called for help. I thought I had issue with speed at home. They scheduled service for next day. Received phone call from tech asked if they can come over same day. Great service never had an issue. Good people to speak to on phone always helpful to me.
Kim and Shelby at United in Chapel Hill were fantastic and super helpful in getting my new connections set up. I greatly appreciate them!! Fast and easy service
If I could give United 0 stars, I would. We just became customers a few weeks ago, and our internet messes up MORE now then it ever did with Comcast. EVERY SINGLE DAY there is something wrong with our connection; it doesn't matter if it's 5am or 5pm, sunny or cloudy, hot or cold, you stand on your head or on your feet - it always struggles to connect (see photos - Can't find server???). And when you call to get help, they are slow to respond and slow to fix it. Had a 10am Zoom call today that I had to CALL INTO because the internet couldn't be found at all. I HATE THIS COMPANY and want to go back to Comcast; at least it worked.
Logan and Joseph did a great job setting up our internet and phones today. Line 2 on phone line fixed after switching to United Communications. Works good. We highly recommend them over other providers.
Excellent customer service and I love the ease of access to a live friendly person on the other side of the phone!! The tech installer that repositioned our lines into home was very personable and did great work. United Communications is a company I highly recommend and their people skills and service should be a go to model for companies like Comcast and AT&T to learn from. Thank you!!
Quick and prompt service with setup. Technician was very nice and explained the service to me.
I like that I'm able to work from home and the kids can have their multiple devices connected with no buffering.
Service provider was courteous on time and very knowledgeable. He explained everything and had to do a little more work. We are enjoying our service my children love it internet faster. Thank you Mr. David for being patient with me and explaining United Communications.
united.net
