Why do they call it a human resource office when they can't not would want to help their military personnel? They did not have any answers and really , spent about two minutes acting like they were researching something just to say hey! Do the research elsewhere. Very nice. Unreliable!!!!!!!!!!
Just tells you to go online to their mil website (can't access from civ pc), contact your own chain, or passes the buck.
Large building with several floors. Very easy to get lost in. Fantastic work environment with a large group of professionals who are experts at their jobs.
I sent in my CRSC claim in October of 2018 and now they have no record of it ever being in their system. I received a letter confirming their receipt of my claim on Oct. 11, 2018. Now, they tell me to send it all in again and wait another year for a decision. What happened to my claim? It had important private information in it.
The worst customer service ever. Attitude from the people I speak to. This is one of the worst customer service based organization. Ive had better experience calling the post office. I needed information provided to our office. A form was submitted and they refused to send it to me via email. They claim since they mailed it they couldn t not email it out. I was put on hold and transferred to the supervisor and she regurgitated the same thing. Then she told me since i had a slight incorrect email address that i had to submit the same form again and it would take another 90 to 120 business days. You would have better customer service at McDonald s.
hrc.army.mil