3 years ago
Always a great time! Clean, organized, helpful & f...
Always a great time! Clean, organized, helpful & friendly from the valet to the dealers. I have always had pleasant experiences in over a dozen trips in the past year & a half. The crowd has been friendly & polite, Management has handled the very few minor situations I have seen, mainly people new to a table game, With class! Never making anyone feel embarrassed or out of place. Let's face it; At least I had to learn somehow, somewhere. It wasn't here & the pit bosses weren't anywhere near as reasonable as the Staff at Twin River. Smart buisines, As well as people treating people how they would want to be! It's also a uniquely universal atmosphere as it can be a Jean's & sneakers night or take the Mrs. & her little black dress for an enjoyable evening or weekend! Over all, from someone who has spent a good amount of time, not a ton of money, It's entertainment for me & If it's not enjoyable, I don't find it very entertaining. I don't have a bad thing to say & It's worth mentioning again the class of which all employees treat everyone they interact with that I find impressive, as well as genuinely respectable! Something not found everywhere & seemingly less & less as the years go by! Twin River takes a different approach & clearly puts tremendous effort into succesfully treating everyone they interact with in a courteous, friendly, sincere, polite, respectful manner & they all carry themselves with a noticeably high level of class! Perhaps that's why I haven't ever encountered a "bad" element while there. I feel when the tone is set by the house, that unwanted element perhaps feel's "classed" out & just goes elsewhere, Which is fine by me! I go out to enjoy myself; Not to cause problems or have any caused for myself! If your intimidated by tables as I was years ago when learning, This is the ideal casino to find a quiet table on an off peak time/day. I'm fairly certain if you told the dealer you where learning they would gladly explain as much as they are permitted to. There are rules and policies & make no mistake; Twin River will do what is necessary for the safety & well being of all, they aren't push overs by any means! If your new, in my experience they are very reasonable & go above & beyond so you enjoy your time spent there. Most Casino's really don't care & just want your money. Not all, a lot. Twin River seem's more focused on the overall enjoyment of your experience start to finish & everyone you generally see working takes a personal interest in you enjoying your time! Not something I can say for very many Casino's! - just my experiences.