Tuscana West

Tuscana West Reviews

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3.4
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I went for lunch and I would say the overall servi...

I went for lunch and I would say the overall service was mediocre at best. The food was decent, and I was considering going back again. However, the next day I got food poisoning, and expected when I called to receive an apology and gracious service, but was instead yelled at and told I was wrong. I am never going back again, and I would suggest never going here.

I have gone here at least ten times, and I could n...

I have gone here at least ten times, and I could not speak better of a restaurant.
The gnocchi fiorina almost made me break out into opera (thankfully for the other patrons I didn't). This is perfect for two or ten, as they have a number of different sized but still intimate tables. Also, once a month they bring in opera singers to serenade you for free during dinner.

Service was great, and the steak and pasta was rea...

Service was great, and the steak and pasta was really good. Food is overpriced though....and if your not careful they may charge you even more than you bargained for. We were overcharged by 2-4$ on every meal ordered because they "gave us wrong menus." To cover their mistake the manager said "I intentionally gave you the wrong menus because we ran out, BUT I forgot to tell you because i was busy." Of course, he din't tell us about the menus until AFTER WE PAID.

The broke the law by giving us wrong menus, charges us for those prices, not telling us, manually writing in gratuity for people with credit cards, and FINALLY offered to by everyone drinks, regardless if we were underage.

Service was crummy. Our server took a very long t...

Service was crummy. Our server took a very long time to ask for our orders and never checked on us. In addition, all of the other staff seemed to have tunnel vision. Never scanning the room to check whether any customers are trying to flag assistance.

The food was very average on the whole. The bread was a let down. I expect Italian restaurants to bring out warmed fresh bed, but their bread was akin to Wonder bread. When the server displayed the dessert tray it was covered in plastic wrap. Talk about unappetizing.

The atmosphere was nice, but it certainly was not enough to make up for the other flaws.

I would describe this restaurant as ok. The decor...

I would describe this restaurant as ok. The decor is very nice and the service was good. The main issue with this restaurant is that there is nothing particularly memorable about their food. We started with the calamari and while it was seasoned very well the calamari was overly chewy. My husband ordered the veal chop with risotto, and while the his veal was good it was not cooked as he requested. The risotto that came with it was very good. I ordered the gnocchi all a fornarnia. The gnocchi that topped the bread bowl and was around the bread bowl was very good, but the gnocchi that was baked inside the bread bowl had an odd flavor and was incredibly overcooked. We ordered desserts as well and the cannoli was amazing, but very over priced (we got two very small cannolis). I ordered the tiramisu and there was no flavor at all. I could not taste any espresso and there was so much cocoa powder on top that I ended up inhaling it several times, which was not enjoyable at all. All in all I will not return to this restaurant. The food was not bad, but it certainly was not good and not worth the price we paid.

Tuscana West

Tuscana West

3.4