Trump Casino and Hotel

Trump Casino and Hotel Review

Reviews 5011
4.1
Contact us
Reviews 5011 Page 2 of 51
Filters:
Rating
Language
Sort:
Most recent
L
3 years ago

I've been going there for years. The suites are lo...

I've been going there for years. The suites are lovely, the food at the various restaurants and room service is always perfect. I have a toddler and the experience is still great without the casino.

T
3 years ago

Wish I could rate it a -1.... do NOT stay at this ...

Wish I could rate it a -1.... do NOT stay at this hotel! It's a total dump and the service was terrible! There were bugs in our bathroom scattering all over the place (room 2305); the elevators stopped working our first night there (7/1015) and we were stuck on the 23rd floor and told "taking the stairs to leave the hotel is not recommended", my children were scared out of their minds that something bad was happening! Had to order room service (stuck in hotel on 23rd floor remember) and the food was cold AND nasty! My room key was turned off early, locking me out in my pajamas and when I called security from my daughter's phone I was repeatedly hung up on. The whole expereince was bad and the hotel rooms need to be updated and painted.

Do yourself a favor and STAY AT ANOTHER HOTEL! TRUMP TAJ MAHAL IS NOT WORTH YOUR MONEY!

A
3 years ago

Excellent service and very nice rooms. Some of the...

Excellent service and very nice rooms. Some of the restaurants are still a work in progress though. The Kuro restaurant has some decent flavors but they served their Donburi in a barely warm clay bowl which detracted from the experience. Their Niwa salad would have been wonderful if the dressing was a bit less salty. Like most Hotel/Casinos getting around can be confusing as a lot of it is about getting you to gamble by forcing you to walk through the casino area at points.

K
3 years ago

Great place...still getting the kinks out because ...

Great place...still getting the kinks out because its new.Rooms are clean and cozy.Table games are limited only one let it ride table. N o criss cross poker or double draw poker tables.Firstclass dining ...ate at il Mulino.and has a big food court.

L
3 years ago

The casino was fun employees are very friendly and...

The casino was fun employees are very friendly and accommodating. The room was new and clean except for some housekeeping issues.. we found some pills in the coffee packet with the sugar and the glass was really dirty.

J
3 years ago

I have stayed at Hard Rock 2x now it was a great e...

I have stayed at Hard Rock 2x now it was a great experience both times.I have to say the employees were the nicest there then any where i have been in a long time. The rooms were great one was just a reg. non smoking 2 queen bed great shower very roomy the other time i had 2bedrms 2bathrm livingroom wetbar it was fabulous

R
3 years ago

Fun!

T
3 years ago

Room 715 had roaches crawling in the bed on my sis...

Room 715 had roaches crawling in the bed on my sister. Horrible experience then the manager wasn't available for a refund. Just horrible and tragic. Now she has to come home and empty her suitcase on the porch to be sure to not take them inside her home.

E
3 years ago

The casino is very nice we ate dinner at song Chin...

The casino is very nice we ate dinner at song Chinese restaurant food was excellent took an hour and 10 minutes to get our meal problems in the kitchen our server was excellent his name was Al not his fault manager

E
3 years ago

Great

C
3 years ago

Everything was great except for the hour long wait...

Everything was great except for the hour long wait to check in! They have just opened so I'm sure they will get it sorted in due time. The hotel itself was great and the gym with Windows overlooking the ocean was fantastic.

W
3 years ago

DO NOT STAY HERE!!!! OLD ROOMS BAD BAD SERVICE. Fr...

DO NOT STAY HERE!!!! OLD ROOMS BAD BAD SERVICE. From check in to check out this was a very bad experience. Our rooms were not ready at 4pm so we were told a call or text would be sent when they were. We never received a call or text. We then had to wait again on the line for check in. The rooms were not ready (we specifically requested rooms in the north tower they tried to give us the south tower). We were not checked in untill 6:30pm!!!! Only after we spoke to the manager Jose (on Saturday July 28th) did we get rooms in the north tower. We we're then promised a discount which was never applied to the room!!!!! We were told the discount was because we waited so long and then they didn't apply it. We still haven't gotten the money back. Insane.
The "renovated rooms" were not renovated there was new soft upgrades like beds, bedding, wall paper and carpet. The rooms were already old looking. Mold in the shower chipped broken tiles and stained walls in a room not even a month old..... stay anywhere else.

O
3 years ago

Great modern clean-up of the former Taj-mahal casi...

Great modern clean-up of the former Taj-mahal casino. Everything is new and fresh...plenty of new areas to explore - restaurants and shopping... no more dingy card tables and slot machines. The staff also seem to be more polite. ^_^

o
3 years ago

The place is super nice and big, but unfortunately...

The place is super nice and big, but unfortunately we were charging an extra $ 100 US without being informed. After talking on the phone for 45min, they did not want to refund the amount. They let us know that there were additional charges for using the pool and wifi.

D
3 years ago

Thought we had a great time until you get the bill...

Thought we had a great time until you get the bill at checkout. There are hidden fees they do not tell you at all until you have to pay. They charged us 30 dollars a day for a/c use and another 20 dollars a day for hotel fees which we asked what they were and they could not explain what it was. Also i went on a slot machine and won 1000usd great right! Wrong an attendent came over and i had to wait an hour to get my money because they thought i was cheating the system. Me and my wife wanted to have a nice get away for a few days but we were very dissapointed. Please guys do not stay here. Golden nugget and borgata way better hotels and the staff is great!.

F
3 years ago

Second time I'm at the hotel the staff is very att...

Second time I'm at the hotel the staff is very attentive helpful A problem with the machines in seconds is solved by clean bathrooms from the perfect fron desk casino Came my two-bed room for a king in a minute I'll be back soon

K
3 years ago

Lots of space in the rooms. Some parts of the hote...

Lots of space in the rooms. Some parts of the hotel are absolutely stunning. Still, the hotel seemed to be unfinished with little odds and ends incomplete like the soap dispensers not installed in the lobby bathroom. I wouldn't expect top tier service, but there are too many positives that outweigh the negative. Overall I would recommend the hotel, because it is very appealing and plenty of sights to see.

J
3 years ago

Nice new facade but same old casino parlor tricks....

Nice new facade but same old casino parlor tricks. They tried to charge me for room service I didn't receive. I left 200 dollars in a newsstand counter (my fault) but when so went back and asked the clerks who I had dealt with acted like they didn't know anything, and then I saw the survailence camera that they didn't even offer to check for me. This place has potential but that left a bad taste in my mouth

S
3 years ago

The room had a great view of the ocean from the So...

The room had a great view of the ocean from the South Tower and the room itself was immaculate. Not as many guitar decorations as expected but the comforter had a nice design to it. The wake up call was set for 7:15 and we received it at 7:20 which isn't bad. We couldn't eat at any of the main restaurants at peak hour but during the concert, we were able to check out one of the most intricate, candy themed restaurants.

A
3 years ago

Nice

L
3 years ago

We played at the casino. It has a large casino flo...

We played at the casino. It has a large casino floor and was clean. I did have an issue with a machine that was holding my ticket that no one would come to fix. I attempted to stop several slot attendants and one even told me "no". 2 separate security men were supposed to get an attendant but that didn't happen either. I eventually got one to stop and help and he was very nice (and apologetic about the rest of his team and my 45 minute wait). Other than that, we had a good time. We also saw Jackie Martling and it was a blast. His jokes are dirty and raunchy but if you're not uptight or embarrassed easily, you'll have a good time.

N
3 years ago

Great

S
3 years ago

We were at the hard rock for a concert. It just op...

We were at the hard rock for a concert. It just opened a few weeks ago but the place was super crowded and it seems like they have some links to work out. It didnt seem very organized and several of the roulette slot tables were broken. Overall we had a good time and I think as they get over their learning curve things will improve. The atmosphere was very fun!

S
3 years ago

I really enjoyed this place, and that s saying som...

I really enjoyed this place, and that s saying something. I was at the Taj the week after it opened. I remember what that place was like then and what it turned into. The Taj was a dirty, smelly, horrendous eyesore on the boardwalk. Hard rock turned it into something special and makes it easy to forget and move on. Keep it up!

m
3 years ago

We

Trump Casino and Hotel

Trump Casino and Hotel

4.1