Trueaccord Reviews

I know you are a collection agency, and I don't seem to have much money to spare so it is easy to disregard paying. However, you were politely persistent and encouraging. Add to that, you were able to offer a reasonable payment plan.. so I appreciate that as well. Not sure if this will be reported as a paid debt, but either way, it is settled. Thanks for helping me pay a debt I owed. It was an encouraging experience instead of a demeaning one. Keep up the good, professional work.

This is the first place like this that I've actually had a pleasant experience with very friendly not pushy made the process very easy it was nice

I think True Accord is great. I love how easy it is to use the system for paying my debt. The process is very smooth and convenient. I am excited to be paying my debt in simple fashion without being treated badly. Thank you for creating True Accord!!

This is the best debt collection agency I have ever dealt with. They are only kind and respectful. They offer many payment options... or you can pay in full like I did. Sometimes, as busy Mom of 4 disabled children, some payments can be forgotten to be made as intended or temporary financial hardships make it difficult to keep up with all payments. This company is caring, they never make you feel like a bad person for making a mistake. They continue in kindness, until you are able to resolve your debt. Thank you, True Accord!

I received clear, consistent and courteous communication which I greatly appreciated. All business was handled in a professional manner. A rare experience these days! Thank you.

I love True Accord's online presence. I was a collection agent for Pacific Bell many years ago so I know what goes into getting debt paid and off the books. However I hate dealing with collection agents. I want to pay my debts but being disabled now my budget is very limited. Being able to set up a plan that fit me without dealing with a human who is trying to guilt me into making payments that I truly can't afford was truly a miracle!! I'm planning on getting my other bills set up with you but it will take a little longer. I can't get my brain fog to clear very often so I try to budget my time going through paperwork and responsibilities. Getting old and decrepit is not for the weak! I need a full time Personal Assistant just to deal with medical issues, forget about bills!! Thank you to your founders for creating this company because I'm sure that they had to run a Navy Seal Obstacle Course to get all the approvals from the government and credit industries. Bless you!!

Wonderful company, great customer service. Worked with me through email instead of calling all the time. Thank you for being understanding and working with me so I could have a payment plan that worked with my budget.

Thank you for taking out the time and working with me, your payment options made feel very comfortable knowing that I was able to still pay other obligations and still provide for my family.. again Thank you

My experience has been great! The payment terms were easy and flexible for me and my situation.

I like the fact that this company is friendly and don't talk to people in a hostile tone. They are understanding and gave me the flexibility to pay my debt down and I'm fixing credit issues monitoring scores and I see a difference . I have no idea if they call a bunch of times because I don't answer calls I don't know. Emails back n forth are great .