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F
3 years ago

I know you are a collection agency, and I don't se...

I know you are a collection agency, and I don't seem to have much money to spare so it is easy to disregard paying. However, you were politely persistent and encouraging. Add to that, you were able to offer a reasonable payment plan.. so I appreciate that as well. Not sure if this will be reported as a paid debt, but either way, it is settled. Thanks for helping me pay a debt I owed. It was an encouraging experience instead of a demeaning one. Keep up the good, professional work.

M
3 years ago

I think True Accord is great. I love how easy it i...

I think True Accord is great. I love how easy it is to use the system for paying my debt. The process is very smooth and convenient. I am excited to be paying my debt in simple fashion without being treated badly. Thank you for creating True Accord!!

K
3 years ago

This is the best debt collection agency I have eve...

This is the best debt collection agency I have ever dealt with. They are only kind and respectful. They offer many payment options... or you can pay in full like I did. Sometimes, as busy Mom of 4 disabled children, some payments can be forgotten to be made as intended or temporary financial hardships make it difficult to keep up with all payments. This company is caring, they never make you feel like a bad person for making a mistake. They continue in kindness, until you are able to resolve your debt. Thank you, True Accord!

M
3 years ago

I love True Accord's online presence. I was a coll...

I love True Accord's online presence. I was a collection agent for Pacific Bell many years ago so I know what goes into getting debt paid and off the books. However I hate dealing with collection agents. I want to pay my debts but being disabled now my budget is very limited. Being able to set up a plan that fit me without dealing with a human who is trying to guilt me into making payments that I truly can't afford was truly a miracle!! I'm planning on getting my other bills set up with you but it will take a little longer. I can't get my brain fog to clear very often so I try to budget my time going through paperwork and responsibilities. Getting old and decrepit is not for the weak! I need a full time Personal Assistant just to deal with medical issues, forget about bills!! Thank you to your founders for creating this company because I'm sure that they had to run a Navy Seal Obstacle Course to get all the approvals from the government and credit industries. Bless you!!

S
4 years ago

Wonderful company, great customer service. Worked ...

Wonderful company, great customer service. Worked with me through email instead of calling all the time. Thank you for being understanding and working with me so I could have a payment plan that worked with my budget.

S
4 years ago

Thank you for taking out the time and working with...

Thank you for taking out the time and working with me, your payment options made feel very comfortable knowing that I was able to still pay other obligations and still provide for my family.. again Thank you

y
4 years ago

I like the fact that this company is friendly and ...

I like the fact that this company is friendly and don't talk to people in a hostile tone. They are understanding and gave me the flexibility to pay my debt down and I'm fixing credit issues monitoring scores and I see a difference . I have no idea if they call a bunch of times because I don't answer calls I don't know. Emails back n forth are great .

About Trueaccord

TrueAccord is a digital debt collection agency that is revolutionizing the collections experience. The company was founded in 2013 with the aim of helping customers resolve their debts and collect more today. TrueAccord has been able to achieve this by leveraging technology to create a more customer-centric approach to debt collection.

The traditional debt collection process can be stressful and intimidating for customers, often leading to negative experiences and low recovery rates for creditors. TrueAccord recognized this problem and set out to change it by creating a platform that puts the customer first.

One of the key features of TrueAccord's platform is its use of machine learning algorithms that analyze data on each individual customer's behavior, preferences, and financial situation. This allows TrueAccord to tailor its communication strategy for each customer, providing them with personalized payment options that are more likely to result in successful debt resolution.

In addition, TrueAccord's platform offers multiple channels for communication with customers including email, SMS messaging, and even social media platforms like Facebook Messenger. This makes it easier for customers to engage with the company on their own terms and at their own convenience.

Another unique aspect of TrueAccord's approach is its focus on transparency throughout the collections process. Customers are provided with clear information about their debts including how much they owe, what fees may apply if they don't pay on time, and what payment options are available.

TrueAccord also offers a range of tools designed specifically for creditors including real-time reporting dashboards that provide insights into performance metrics such as recovery rates and customer satisfaction scores. These tools allow creditors to monitor progress in real-time while also providing valuable data insights that can inform future business decisions.

Overall, TrueAccord has succeeded in reinventing the collections experience by putting customers first through personalized communication strategies tailored specifically towards each individual debtor’s needs while offering transparency throughout every step along the way. With its innovative use of technology combined with an unwavering commitment towards improving both creditor recovery rates as well as overall customer satisfaction levels – there’s no doubt why so many people trust them when it comes time for resolving outstanding debts!