About Trueaccord
TrueAccord is a digital debt collection agency that is revolutionizing the collections experience. The company was founded in 2013 with the aim of helping customers resolve their debts and collect more today. TrueAccord has been able to achieve this by leveraging technology to create a more customer-centric approach to debt collection.
The traditional debt collection process can be stressful and intimidating for customers, often leading to negative experiences and low recovery rates for creditors. TrueAccord recognized this problem and set out to change it by creating a platform that puts the customer first.
One of the key features of TrueAccord's platform is its use of machine learning algorithms that analyze data on each individual customer's behavior, preferences, and financial situation. This allows TrueAccord to tailor its communication strategy for each customer, providing them with personalized payment options that are more likely to result in successful debt resolution.
In addition, TrueAccord's platform offers multiple channels for communication with customers including email, SMS messaging, and even social media platforms like Facebook Messenger. This makes it easier for customers to engage with the company on their own terms and at their own convenience.
Another unique aspect of TrueAccord's approach is its focus on transparency throughout the collections process. Customers are provided with clear information about their debts including how much they owe, what fees may apply if they don't pay on time, and what payment options are available.
TrueAccord also offers a range of tools designed specifically for creditors including real-time reporting dashboards that provide insights into performance metrics such as recovery rates and customer satisfaction scores. These tools allow creditors to monitor progress in real-time while also providing valuable data insights that can inform future business decisions.
Overall, TrueAccord has succeeded in reinventing the collections experience by putting customers first through personalized communication strategies tailored specifically towards each individual debtor’s needs while offering transparency throughout every step along the way. With its innovative use of technology combined with an unwavering commitment towards improving both creditor recovery rates as well as overall customer satisfaction levels – there’s no doubt why so many people trust them when it comes time for resolving outstanding debts!