What an amazing company! From the moment we walked in and were greeted by Gennie we immediately felt comfortable. She took the time to listen to us and was able to help us pick out exactly what we wanted. Our mantle is a true work of art- its just stunning!
Phenomenal customer service experience choosing mantel for fireplace. They were a great help choosing style, beam and color and the overall cost was less than expected. That never happens! Can't wait for final product.
I have been buying wood from TAG for years. They have the best selection of reclaimed wood in Southern California! You can find anything and everything you need here! They have hardwoods, beams, skins and they also do custom work! I have always found their staff to be friendly, helpful and insightful. They always ask what project I am working on and provide me with ideas to help me get the right wood for the job. They can help with the design and make sure you get the right look you are going for.
I have seen a lot of the reclaimed wood shops in Orange County and in LA and True American Grain has the best wood out there! They are also very competitively priced and work with you to make you happy. Great team! Great customer service and a great operation!
We are absolutely thrilled with the level of service and quality of workmanship we received from True American Grain during our living room remodel. We wanted a reclaimed wood mantel to bring depth history and warmth to our contemporary tastes, and the stunning mantel they created far exceeded our expectations. The pride of craftsmanship that Angel, who built and installed the mantel - brought into our home was palpable, and the time and attention we received from Tom, Gennie and John was icing on the cake. We cannot say enough about their team, and we will certainly be back soon!
Great experience dealing with True American Grain.
Met with Teresa & Genie upon arrival. Brought a photo of a mantel I liked. Tom came out to measure being it was an L shape fireplace. After 4 weeks, Angel and Ciro installed the mantel which was a bit of a challenge over my stone fireplace. They cleaned up as if they were never here. An amazing job by all!
Thank you
Lisa G in San Clemente
I m leaving 2 stars because their customer service is unprofessional and non accommodating. The date of my scheduled installation, Rhiana told me that she had lost my appointment. Instead of doing everything she could to make this mistake better, she had attitude and unprofessional responses. To quote her exactly she said, your guilt trip won t help speed up the installation.
After emailing the owner TWICE about this unfortunate experience and receiving NO RESPONSE, I thought any potential new customers should know how this company treats some of their clients.
Their product is amazing. Couldn t be happier with the craftsmanship and beautiful installation. Angel did an amazing job making sure I was happy with the product. But, what good is work if the customer service doesn t support it? These 2 need to go hand in hand and overall I m very unhappy with my experience with True American Grain.
We bought a hand-hewn log for our mantle and it s gorgeous. The woodwork is fantastic, and the installation was excellent. It s not cheap, but worth every penny. These guys are the real deal!
Super happy with this product and the customer service provided. I was going to way over order the product and sales staff helped me get a more accurate estimate of product needed. We ended up with a little extra rather than a bunch of extra due to their expertise. The product is beautiful! We had help installing from a relative with some construction experience who had a great time installing this product. Highly recommend. End result is beautiful! Deliver was fast and we were able to get completed with our project on time. Customer service excellent.
We purchased all of our Reclaimed Wood when we redesigned our home in Aliso Viejo. The staff was incredibly friendly and True American Grain was on-time with the items we purchased. We would definitely recommend them to family!
We had them make a walnut box mantel for our fireplace. It turned out great. We needed to make a modification after we realized an issue and they did it with no questions asked. It turned out very nice.
True American Grain: The Ultimate Destination for Reclaimed Vintage Wood
True American Grain is a leading reclaimed vintage wood store and showroom located in Orange County, California. The company has been serving the community since its inception and has become a go-to destination for those looking to add character and warmth to their homes or commercial spaces.
At True American Grain, we specialize in sourcing high-quality reclaimed wood from various sources such as old barns, factories, warehouses, and other structures that have been dismantled. We take pride in our ability to transform these discarded materials into beautiful pieces of art that can be used for flooring, paneling, beams, furniture, mantles or custom milling.
Our team of experts is passionate about preserving the history and beauty of each piece of wood we acquire. We carefully inspect every board to ensure it meets our strict quality standards before it's processed further. Our skilled craftsmen then use state-of-the-art equipment to mill the boards into various sizes and shapes according to your specifications.
We offer an extensive range of reclaimed wood products that are perfect for any project you have in mind. Whether you're looking for rustic flooring with a natural patina or sleek modern paneling with clean lines - we've got you covered! Our inventory includes everything from antique oak planks to weathered pine boards - all available in different finishes such as hand-scraped or wire-brushed.
In addition to our standard products, we also offer custom milling services where we can create unique designs tailored specifically for your project needs. Our team will work closely with you throughout the process from design concept through installation ensuring that every detail is perfect.
At True American Grain, we believe that sustainability is key when it comes to using reclaimed wood. By repurposing old materials instead of cutting down new trees - we're helping reduce deforestation while also preserving history and adding character to your space.
We understand that DIY enthusiasts love working on their projects themselves; therefore at True American Grain; we provide all necessary tools required by DIYers so they can complete their projects without any hassle quickly!
In conclusion: If you're looking for high-quality reclaimed vintage wood products backed by exceptional customer service - look no further than True American Grain! With over years' experience serving Orange County residents & businesses alike; there's no better place than here when it comes time for your next renovation project!
trueamericangrain.com
