Trident Property Management Review

A truly effective company that gets things done in a timely manner and within budget!

Great staff and service. They are always very helpful and reasonable when I have something come up for maintenance wise and super reasonable. And the short lady at the desk is awesome. She always super nice to my kids.

Worst experience renting ever. The application process was the worst I've ever experienced. We just finished signing the papers for a $1,000,000 home and I would say the application process was comparable. After renting from them for 2 - 3 years I came home one day and there's a notice to vacate on my door. No explanation. I called to ask why we are being asked to move and I was told rudely "the owners are taking possession". They didn't offer me a new place to rent or even suggest I look into any other rentals. Just wanted us out. Thank god we were already in the process of buying a house or the situation would have been more stressful than it already was. This company definitely cares more about the property owners. It's their business I understand that but, the renters are the ones paying the bills. We are actual people and not just a name/number on a piece of paper or computer screen.
We have tried to attach a few of the many photos we have(we'll see if it works). These are MOVE IN DAY photos that we have time and date stamped. Some of these items we were "charged" to clean upon our departure. The house was by no means in the "spotless" condition we were charged for (Even got charged for "a few cobwebs around outside of entry" SERIOUSLY!). If you choose to rent from this company document EVERYTHING upon move in and departure. We left house in excellent condition. But were still charged. (The MOVE IN DAY picture that has the Red Mold doesn't appear to be there as I'm limited to the amount)

Note: I did make a mistake on our pet deposit. I remembered it being higher than $750 for a cat and another $350 for a dog under 10lbs. It was actually ONLY $1,100 for both animals instead of $1,800 like I thought. So, I stand corrected.

This company handles the HOAs for the subdivision in La Porte. They have used he covid crisis and the excuse of late fees to to foreclose and steal my property which was paid off. Three generations of my family have been in this community farming. Everyone knows my family in the community. I encourage every property owner or renter who is reading this to please use a different property management.

If you're a landlord & want less headaches with tenants I highly recommend this company!

Thank you to everyone who gave great feed back I almost rented through them lmao thank god i read the reviews

We are coming up on a year with Trident! Carolyn is the best person on their team she is always answering our questions and working to make our needs met, she helped us get our perfect first home. If you are looking for a property management company then Trident should be your choice!

Well they say they take section 8 but they raise the price over the rate what section limit on a house tht size and despite that you get back ground check from section 8 and credit check and is a sure payment every month .its sad for people who needs a house and who has good credit reference to rent but the person in front desk was so sweet thats why im goving them five stats for her.

We have rented from Trident for a little over 2yrs now and have always had great service. The staff when we go to the main office is kind and patient. When we decided to move to a bigger place they helped us move. The maintenance team is also very nice and fast at responding. :)

Very professional and gets back to you in a timely manor great place to rent from. Maintenance responds fast and gets what needs to be done fast as well. The office staff is really nice too.