Bruce Baker

Review of Trident Property Management

Worst experience renting ever. The application pro...

Worst experience renting ever. The application process was the worst I've ever experienced. We just finished signing the papers for a $1,000,000 home and I would say the application process was comparable. After renting from them for 2 - 3 years I came home one day and there's a notice to vacate on my door. No explanation. I called to ask why we are being asked to move and I was told rudely "the owners are taking possession". They didn't offer me a new place to rent or even suggest I look into any other rentals. Just wanted us out. Thank god we were already in the process of buying a house or the situation would have been more stressful than it already was. This company definitely cares more about the property owners. It's their business I understand that but, the renters are the ones paying the bills. We are actual people and not just a name/number on a piece of paper or computer screen.
We have tried to attach a few of the many photos we have(we'll see if it works). These are MOVE IN DAY photos that we have time and date stamped. Some of these items we were "charged" to clean upon our departure. The house was by no means in the "spotless" condition we were charged for (Even got charged for "a few cobwebs around outside of entry" SERIOUSLY!). If you choose to rent from this company document EVERYTHING upon move in and departure. We left house in excellent condition. But were still charged. (The MOVE IN DAY picture that has the Red Mold doesn't appear to be there as I'm limited to the amount)

Note: I did make a mistake on our pet deposit. I remembered it being higher than $750 for a cat and another $350 for a dog under 10lbs. It was actually ONLY $1,100 for both animals instead of $1,800 like I thought. So, I stand corrected.