3 years ago
Treehouse was amazing for my wife and I.
Treehouse was amazing for my wife and I.
We just recently purchased our first home and began an immediate remodeling project. We reached out to Treehouse and were paired with Barbara Powell to help us design our new space.
From the very beginning, Barbara was so kind and patient with us. We had a ton of questions and I am a very detail-oriented person, so she really spent a lot of time with us walking us through a ton of options and ideas.
The first thing we attempted on our home was to vault the ceiling. Barbara and her team had a few different groups come out to look at the project. We didn't end up vaulting the ceiling due to our personal budget, but they had multiple different groups come out and quote us over the course of a month because they really wanted to make it happen for us. Instead of saying "it's not going to work", they kept trying to find a solution for us, which was really appreciated.
Barbara spent a lot of time with us, came out to our home personally, worked for hours and hours on our home design, etc. She really put a lot into it and made us feel valued. I called her often with different questions, and she was always extremely accessible and kind on the phone. We were working with her over the course of several months. Suddenly, due to several things changing under our feet, my wife and I had to pull back on the entire project after Barbara had put in so much work. We felt really crummy about it and I was dreading telling Barbara, but when I did she was so sweet and understanding, said that they always have the customer's interest in mind, and to keep letting them know if we ever need anything, including just price comparisons and the like as a resource. We were so impressed and surprised.
We didn't actually end up using Treehouse for our project, but I would recommend Treehouse to anyone because of Barbara!