Traditions at the Glen Resort & Conference Center

Traditions at the Glen Resort & Conference Center Review

Reviews 466
4.3
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L
3 years ago

Beautiful holiday Decor convenient breakfast in th...

Beautiful holiday Decor convenient breakfast in the morning. Sitting room by the fire to read the paper is priceless. The traditional feel is very home-like. The staff are very courteous and helpful. Some rooms smell a little musty, but it goes away. We usually have 2 adjoining rooms. It feels like home and I would not stay anywhere else.

L
3 years ago

I m giving the spa a 2 star because I loved the ma...

I m giving the spa a 2 star because I loved the massage and the girl. She was very good. As for the rest. I was embarrassed for our area! 1 shower was working out of 3 and the only one working had no water pressure and if you tried to turn it up it was scalding. Thank goodness a lady warned me about it before I got in. There is absolutely no privacy and the products that were left for the customers to use were less than good. There was 1 comb left that was wrapped to use , obviously no one is checking on the bathroom. Also I asked for a product that was on the shelf and they were out of the one I wanted. The girl at the desk said all they had was on the shelf. Not very interested in that either. Someone should keep track of what they need, in this case it was a large coconut body lotion. You could have made a sale. I hate to think what people who are from out of town and want a great spa day to have to get this shabby spa.

A
4 years ago

Always a pleasant time getting the buffet on a ran...

Always a pleasant time getting the buffet on a random Sunday. Everyone us a joy to visit with and all the employees make an effort to remember names and faces. When we walk in we feel as if we're part of their family.

A
4 years ago

We had a company picnic out back and they had the ...

We had a company picnic out back and they had the Binghamton zoo come by for the kids, it was fantastic. There was a waitress that stopped me and complemented me on my shirt, she also loves plaid, she was extremely nice and helpful a fee times throughout the day. There was another female staff who was older and was very friendly and we talked for a moment. I love their employees, they are all just so nice!

A
4 years ago

Staff was excellent - very kind, friendly, and hel...

Staff was excellent - very kind, friendly, and helpful. The room was lovely. The food was good. We booked the 'sweet and salty' package and our hour in the salt cave was super relaxing. We will definitely be back for another Traditions adventure.

L
4 years ago

Our extended family had Father's Day brunch at Tra...

Our extended family had Father's Day brunch at Traditions. The omelets were great, the bacon crisp but otherwise it was disappointing. The pastries were not fresh, waffles were cold, hard to get the waitresses attention for coffee and drink refills and tables were very close together so it made walking from buffet to table difficult especially since we had a blind person with a guide dog. This was our first time there and probably won't be back.

R
4 years ago

The staff was extremely friendly and professional....

The staff was extremely friendly and professional. We were attenting a frundraising gold tournament anf there was a dunner to follow in the hotel ballroom. The decor was tasteful and the food was delicious. Definitely recommend for any type of event.

M
4 years ago

Came here for an anniversary party.It is a lovely,...

Came here for an anniversary party.It is a lovely,older(albeit only a bit dated) hotel.The rooms were as expected,and the gas fireplace was the winner(as the temperature only reached the mid 20s).The staff went out of their way to guide us toward hiking activities before our massages.The young man at the front desk(sorry can't remember his name)was exceptional and went out...

C
4 years ago

I had a lovely brunch here with my family and frie...

I had a lovely brunch here with my family and friends after my nephew's baptism. The atmosphere was friendly, the food was good, and the staff was attentive.
You will need to make a reservation before you go though.

A
4 years ago

Good

L
4 years ago

I really wanted to love this place, but.... I cou...

I really wanted to love this place, but.... I couldn't. The site is wonderful as it overlooks the valley and certainly has a good deal of local history (why we chose it) but the service is not up to standards. I held a small reception there and was not impressed with the sales staff beforehand- as it took multiple, rather confusing emails to finalize arrangements nor the staff on the event day. The servers acted like they had never served a luncheon before, took forever to get initial beverages poured, and most disturbing was that one guest had a special meal for medical reasons and I specifically asked to have this handled discreetly- but the server announced it loudly at the table; both embarrassing the guest and making public an otherwise undisclosed condition. Granted our event was quite small, I wasn't dropping $$$ on a wedding, but the overall impression I got was that the establishment is resting on the laurels of the site rather than operating as a first class, full service resort.

b
4 years ago

Fine

M
4 years ago

Good

C
4 years ago

Had a dinner there with a large crowd of over 200....

Had a dinner there with a large crowd of over 200. It was very classy, the food and service were great as well! Even with the tons of rain we got the night of our get together, this outdoor tent-style venue stayed dry! It was beautifully decorated and had a wonderful atmosphere.

A
4 years ago

Well, I didn't actually stay at the hotel, however...

Well, I didn't actually stay at the hotel, however I did visit the spa. And let me tell you all that this is the place to go when you need some pampering. I try to get here at least once a month but my life is very busy. Best place ever .

P
4 years ago

Spent time in the salt sanctuary and got a couples...

Spent time in the salt sanctuary and got a couples massage at the spa, then stayed overnight at the hotel. Services were great, only complaint was our room was next to an exit so we could hear people coming and going all night

A
4 years ago

My family and I attended our niece's wedding recep...

My family and I attended our niece's wedding reception in the tent at Traditions on 10/19/19. What a disappointment! Our waiter (when we could find him) had on a filthy uniform and was clearly unhappy. We had to ask for water, coffee, cake --we were a lucky table in that we got a piece of the cake. A staff member threw the cookie favors onto our table, and dinner took over 2 hours. Definitely an understaffed event. Unfortunately, there was not enough heat on that chilly night as the sides of the tent were open and there were insufficient heaters. For a venue that bills itself as premiere we expected much better. It is truly heartbreaking to hear my niece and her husband voice their disappointments over what should have been a flawless evening.
We were not impressed and truthfully, will not recommend Traditions to anyone we know.

K
4 years ago

A place with wonderful local history - always a pl...

A place with wonderful local history - always a pleasure to visit and enjoy meals and amenities!

It's a joy to see how much the owners and staff were able to maintain the feeling of the building, as they were opening it up to the public - well worth a visit!

K
4 years ago

Our company Christmas party was at Traditions. Eve...

Our company Christmas party was at Traditions. Everything went smoothly. The food was delicious, the wait staff & bartenders were attentive and courteous. Highly recommend Traditions for any event.

C
4 years ago

Overall, my stay was very good. The staff was very...

Overall, my stay was very good. The staff was very nice and attentive to our needs. The rooms themselves were very well kept. However, our temperature control appeared to be dysfunctional and the ventilation was loud. Overall, I would stay here again and would recommend it to other travelers.

J
4 years ago

Nice

T
4 years ago

We visited the Spa at this place some time ago. We...

We visited the Spa at this place some time ago. We had a very positive experience. The staff was very friendly and outgoing - a def 5-star service... it's very clean and well maintained, the lockers and the shower/steam-rooms look like new. The salt cave is a must do!

Traditions at the Glen Resort & Conference Center

Traditions at the Glen Resort & Conference Center

4.3