Traditions at the Glen Resort & Conference Center Review

I was only there to deliver lunch to a guest but the hotel staff I encountered were very nice and helpful and what I saw of the hotel was very clean.

Attended a wedding... Staff were very professional, food was amazing, was a truly beautiful setting

Was a nice place, people were very friendly and helpful

I love this golf course.
But, there is a big caveat.
I guess it depends on one's golfing ability, but their '1st cut' off the fairway is too long.
If you miss the fairway by 6", it's very difficult to locate your ball because the grass is taller than the ball's diameter.
Very, very frustrating.
I guess the answer is to be better at golf... I mean, let's face it, we all want to play better, right?!

Attended a social event. Location was beautifully decorated.

Good brunch buffet. But very unprepared. Running out of everything restocking what they had plenty of. Etc. All in all it wasn't horrible. Just needs more preparation.

Maggie does a great job on my hair and nails!!!! Awesome every time! A+++++

Absolutely wonderful! Adel did a great job doing my hair! Well worth the visit and will be back to visit the spa soon!

Upon check in we were told there was a wedding and The Tavern was closed until 6:30. We were not told that the music would be unbelievably loud in our room. We almost left at 9:30 because it was so bad. I don't think booking online should excuse a business from providing a quiet hotel room. We won't be back, especially after your response.

Attended wedding reception. Staff was helpful and attentive, and the reception area, as well as the main building in general, were clean, attractively decorated, and well maintained.

Went to the spa for a shellac manicure. It was a wonderful experience. I was nervous because I had never had a mani before but Lea was great about that! She walked me through the process and made my time there very comfortable. I will absolutely be going back!

This is about the golf course, and the director of golf. I ve been playing golf a long time, and I have NEVER had an experience this poor on a golf course. There was a stretch during this season where I would play Traditions once a week, now I will never return.

I had reserved an 845AM tee time on a Sunday. Pace of play was a little slow, but that s to be expected on a weekend on a busy day. What s not expected is to have a large tournament event, with a shotgun start, to start 3 hours after your tee time. We got to the 17th hole to see 4 different groups waiting to tee off. All 4 of these groups were paying customers from the morning tee times. There was a group from this tourney teeing off, and another group from the tourney was on the fairway, while one more group was on the green. After playing 16 holes in around 3 hours, I estimated it would ve taken another 1 1/2 to 2 hours to play the last 2 holes. Which is just ridiculous. The group directly in front of us voiced their displeasure with the course and left without finishing. My group decided to do the same. The situation basically made the last two holes unplayable. No one wants to spend that long to play two holes. As we drove off, I noticed the group behind us also drove off as well. That s a lot of paying golfers not finishing the round of golf they paid for, and who knows how many more groups left.

I decided to go into the pro shop to voice my concerns with what happened. First, the pro shop attendant got very argumentative, offered zero apologies, and zero compensation of any kind. My family and I play this course a lot, and I am familiar with the director of golf, Brandan, so I asked to speak with him. He came to the clubhouse, told me that he had a lot more important things to be doing -(this is a direct quote, and an absolutely terrible way to talk to a customer), and proceeded to act like there was nothing wrong with the situation. Again, offering zero apology for us being unable to finish our round of golf. I honestly would ve been appeased with an apology, and maybe a $10 gift card or something. GOOD customer service, would ve been to offer a 9 hole rain check and a sincere apology.

The fact that this was a nice, sunny, beautiful day to play golf, and at least 3 entire groups of golfers did not finish their round, means there was a massive problem with how things were run on this day. If you want a tournament to take priority over normal weekend tee times, then you need to make sure those people are informed about the situation before happily taking their reservation in advance, and their money. Of, better yet, do not reserve tee times that will certainly be interrupted by the tourney. We were never told about this tournament at all. If sending out the tournament ahead of the morning wave was a last minute decision, it was a bad one. If there was no other options, then you need to make it right with the customers that were unable to finish their round. I have never left a golf course with such a sour taste in my mouth, and I cannot remember ever seeing such awful customer service.

Traditions always puts on great events with a courteous and knowledgeable staff.

Very classy. Well maintained. Great for parties, events and professional retreats.

Very good service, my masseuse Jesse did so well I've never felt more relaxed. They're very welcoming and you really do get the full spa experience. The only downside I would say is that because of the pandemic you have to wear your mask so it was a little hard to fully relax, but besides that excellent service.

First time I've been here since this was the IBM Homestead...great views and trails, rooms are a tad small but nicely equipped. Great public areas! Excellent value!

I visited the spa where I got a hot stone massage, visited the salt sanctuary and sauna. Service was great and everything as expected. Would recommend and visit again!

It had a great venue with great parking and lots of space.

Reception after funeral. Very good food and good service.

I recently had my hair and makeup done at the Spa for a wedding that I was attending. Not only was I super pleased with the results but there was no wait time and both my appointments were done in a little over an hour. I would highly recommend the stylists and cosmetologist there. They were very friendly and did just what I wanted.

Went for the annual labor law conference. They serve a decent spread for their breakfast meeting. Ample space and nice setting. Only issue was the feedback from the microphone. I sat to the far side of the room and it was all I could hear. It was also pretty chilly in there. I didn't even take my coat off

First impression is that Housekeeping moved fast and didn't look closely at their work; bed was messily made.

Spent 3 nights over Thanksgiving Weekend. 1st night was awful. Banging noise from the room upstairs; sounded like the gym was above me and people were dropping their weights or the furniture was being rearranged. This happened at midnight and then again at 3:30am. Couldn't sleep. Front Desk lady offered me breakfast and apologized for the noise. The guests above me THANKFULLY checked out that day.

Bed was uncomfortable; it fell loop sided - like I was going to come rolling out of it and very noisy.

The free amenities bottles (shampoo, bath gel, hair conditioner) were empty; thank goodness I brought my own.

One toilet paper roll was empty and the other one almost gone.

Room didn't get cleaned on Saturday - even though I put the 'service please' sign on the door. Had to call the Front Desk at 10:30pm to get extra towels and toilet paper.

I will not stay at this location again and won't recommend it.

Clean and very upscale. Parking for handicapped leaves much to be desired. Otherwise very nice.

No complaints, we had a standard king size room, nothing fancy, but certainly acceptable.

Beautiful, clean, serene. Amazing staff, great breakfast

The .massage was WONDERFUL and the pedicure was lovely too!

For a first time stay at this hotel it was really nice. The view around the hotel is nice the staff are awesome. I even tried the salt sanctuary for 50 mins felt like I been sleeping for longer then that.
Totally gunna recommend to friends and family.

Friendly staff. Relaxing place. I liked the quiet grounds. Excellent value. Great customer service. The Himalayan salt room was a fun experience.

Staff was courteous and professional. Beautiful grounds

Awsome course, great price,grate staff and see you all in the fall

Looks very nice, has a great golf course. The only issue is that there's no pool.

Convenient location. We checked in well after dark and left first thing in the morning so I can't comment on the views that other people are so impressed with. But our room was well appointed, clean and comfortable. Bed was a little soft for our taste but that's a personal preference.

The treasurer was very nice... Professional staff and a lovely room.

I've only use spa services and the girls are great! The spa is expensive, but quality.

Attended multiple events at this location, including dinner dances, weddings, and recruitment events. This venue is nice in appearance and cleanliness and the staff is very courteous. The food is usually good, though the have been some selections that I've not been pleased with. Overall 4 out of 5 stars.

Clean room. Historic property. Pillows uncomfortable. Shower head was okay, not great.

The spa is great, good massages and good atmosphere.

Only ever use this spa, & refer everyone I can to here! Impeccable service and staff
Well worth it!! PLEASE

Nice little secluded spot and the hotel has cool history. Rooms a little small but fine.

My experience at Traditions was extremely enjoyable. The staff was friendly and helpful. The changing room was clean. I had a massage done by Jasmine. It was absolutely amazing. I have no siatic nerve pain anymore.

Great place for a social event, great food and amazing staff.

My brother's wedding ceremony and reception were held at Traditions. Awesome staff and facilities. 2 Thumbs way up.

Best hotel i have ever stayed in while visiting Binghamton!

They treat their employees like slaves. They make them work for almost minimum wage and don't get appropriate tips on events that that can cost over $30,000, maybe 40-50 dollars if they are lucky serving and working their ass. Not somewhere I would spend my money! Will never hold an event their again after I found out this information.

Our family reserved 3 tables for brunch, and I can easily say that I've never eaten a better buffee style meal, period. Great service, however a little tricky for Google Maps to find