Traditions at the Glen Resort & Conference Center Review

Stayed on golf package with my wife. Played at Traditions (The Glen), Conklin and En-Joie. Traditions booked everything, tee times and all. Paid one fee at the hotel, nothing due at courses. Traditions is actually more convenient location to the golf courses than staying downtown Binghampton. Staff was great, super friendly and helpful. Hotel was nice, tons of history - was former IBM country club. The king room was smaller compared to Double Tree where we have previously stayed, but very clean and comfortable. Golf course just feet away, was in very good condition especially considering the near constant rain the area has had since last fall. Free hearty continental breakfast had something for everyone. There is a small bar with limited hours (or you can go over to pro-shop bar/grille) and they offer dining on-site but we did not dine there as we had other plans for dinner. SPA was very nice. We did the Salt Sanctuary and Steam Shower. Quite nice and reasonably priced. The downside vs. downtown Binghampton hotels is you have to drive to restaurants or bars, but they are all 15 minutes away. The other thing to consider is Traditions does lots of weddings, so weekends might be crowded and noisy compared to the weekdays which we did (Wed, Thu, Fri). I would definitely stay at Traditions again. We had a great time there.

The first person who attended me was very short and portraied that he does not care about my issue but other people at front desk were very friendly. Rooms were little small but they were set nicely.

It was beautiful, not crowded, had covid practices in place and the spa was to die for

Great unique hotel that is nicer than the local chain hotels for the same price. Former home of IBM founder Thomas Watson!

Its great except if you have to sleep there. The standard room is uncomfortable and outdated. The bed was lumpy and sunk in on one side, which would have been ok but there were two of us.

I took my sister to the spa for her birthday we did the essential mineral package other than the steam shower not being hot enough it was the perfect experience.

Good golf cart course with a good place to drink after you're done

The golf course needs some TLC. Layout is pretty interesting, but the fairways and tee boxes are full of crab grass.

Traditiona at the Glenn Resort was amazing. The spa treatments was great! They were very nice and friendly. I would definitely go back there! Great weekend stay!!!

The salt spa was super cool. I didn't even know about it until my aunt happened across a Groupon thing advertising for it.

There is some history here and the spa is amazing but the hotel itself and staff at the hotel could use some hospitality training.

The business center has boxes in it. Can't even get a bottle of water at night. Definitely not a restaurant onsite unless you are at a function.

Fantastic food. Decent service. Great meal. Over expensive bar. Overall a good show.

Room was 81 degrees. Staff never warned us there was a problem with the A/C. We had to go I ut looking for a hotel at 10pm

We attended a 50 year high school eeunion. The setting was beautiful. Service amazing. Made to order pasta bar spectacular. Tent had no air movement. Very stuffy. Cooler outside.

I had a massage at the spa and it was well worth it! The spa services are a bit expensive but the staff is friendly, the facility is professional and clean, and the services are high end! They offer a robe and flip flops for your stay and always have complimentary drinks and toiletries for your convenience. I would definitely book here again.

Played a round of golf, really nice course and nice people.

The foot golf course is alright but is not maintained well. The grass is extremely high, and a few of the holes are usually flooded with swamp water.

Golf course is fantastic!!
The food is mediocre...and expensive..

Was very happy with hair care services and a nail service a received!!! The staff were all super friendly!!! The facility is gorgeous and very well maintained!!! I also booked a couples massage for myself and husband and a separate one for my mom and dad and all were amazing! My mom and dad are from IL and they loved it!!!! Highly recommended!!!

My daughter and son-in-law had their reception here in October. Please know that their claims on their website are erroneous. ...the Southern Tier s premier wedding destination. We are a one-stop shop...ensuring everything is planned and personalized to your needs and expectations. These claims were not backed up, in our experience. Although guests were largely unaware of issues, there were many! Too few servers, in dirty uniforms, made dinner service a 2 hour affair. The beautiful cake and artisan ice cream never made it to at least 1/3 of our guests, including my table. The cake that was served was pathetically small...typically one single layer about an inch wide from a cake that had four 4-layer tiers. Who knows what happened to any leftover ice cream. The heaters were not all working properly and we would have rented more had it been suggested those provided might not be enough or work properly. If it had not been for the amazing work of Katie Legg at Festivities Wedding and Event Planner, Rick Niznik of Mulberry & Fern, Terry Burke Sound & Audio, DJ John Adams and his wife Jill at the photo booth, Gabriella LoPicccolo of Gabriella s Cakes, and Katie Peck of She Rents Vintage, the affair would have been merely mediocre. All of these wonderful vendors were hired by and paid by the couple, not Traditions. What Traditions will provide, for a five figure minimum, is the site, better chairs for an extra fee, food, and beverages. If you don t have a fabulous coordinator, and if you haven t mapped out every detail, you definitely will not have a premier experience and your expectations will only be met if they re not very high. I did meet with the GM and 2 other staff to discuss our concerns with the hope that they will improve their service in the future. While there was some remuneration, I had very few answers(what happened to all that cake & ice cream) and have come away from the experience vowing never to hold another event there or recommend that anyone else should. UPDATE: I just saw a review here from a friend and the response from the GM, Vincent Sano, is inaccurate. As I said, I met with him and that meeting did not include a rave review nor any expression of gratitude from this couple for making their day special. The worst part of this experience was how truly disappointed both the bride and groom were about their one and only special day. It s especially disappointing when there seems to be a lack of integrity.

This stay was amazing! The staff were friendly and talked to you. The spa was everything I had ever dreamed of and the staff there were very friendly and polite. The atmosphere was very calming. The only issue I had, which was no ones fault, was the air conditioning shut off on the last day of me being there. Probably due to the outside being so hot. The grounds are beautiful, the bulding is beautiful, the beds are heavenly and the showers are amazing I give this place a 15/10. Would highly recommend.

Excellent service and staff. The Glenn is beautiful as well.

The spa is professional friendly and relaxing. Its fabulous to have this locally and to feel like you left town to go somewhere glamorous! The atmosphere is lovely. I have enjoyed the salt sanctuary, mani-pedis, facials and massages. All were great! I've given gift certificates as gifts that were enthusiastically received.

Was there for a social event. The food we had was phenomenal.

The wait staff was very professional and the food was fantastic. The venue was beautiful as well. Very well done.

Beautiful, clean, serene. Amazing staff, great breakfast

I was struggling to find a salon in the area that met my needs and fulfilled my random needs to change my look. Traditions not only had that in one of their best stylists, Ashley Roberts, they also have excellent spa services. I've started to see Elisabet for massages and I couldn't be more pleased with the services. The staff also respond very quickly to feedback and are fast to work with clients to make sure they have a positive experience. Go there!

Not worth $250, looks like they spike the room rates when Binghamton has family day. Joke-- don't waste your money.

I am so surprised this is touted as a high end place. It was far from that kind of feel for us.

It a place to feel the history. The history of IBM. Slowly the bloom is off the rose.

This place is spectacular! Very clean and Sanitary! The service is second to none..... My experience in the salt cave was uplifting and invigorating. The tranquility of the salt infusion will leave your respiratory system feeling relief, your skin feeling soft, smooth, and replenished giving you a uplifted rejuvenating feeling for the rest of your week. Thanks Traditions for the wonderful experience!

We have enjoyed staying at Traditions several times. The first time was in 2010, and have stayed here several times since then. I find the beds very comfortable and the staff caring and helpful.

As a local, I appreciate the history of this building. They have added all the modern touches without sacrificing the beauty of the original interior. Great place for a mini vacation. Close to everything, but very quiet up on the hill. I will schedule a massage at the Spa on my next visit.

My husband hosted my 50th birthday party at The Spa at Traditions. He worked with the staff to set up a party room and create a wonderful day of pampering for me and my friends. It was so nice to spend a cold winter day wrapped in a luxurious Spa robe, and enjoying mani-pedis, massage and the Salt Cave. The staff was friendly and fabulous. My friends and I had a great time. We ended the afternoon with a Happy Hour upstairs in the Tavern - it was such a treat to have such a getaway event right here in town.

My hubby and I go every year for couples massage. Never dissatisfied!

Hosted a 50th anniversary party for my in-laws here. The staff was helpful and welcoming. Our bartender was absolutely amazing. We even got a hotel room that was spacious and clean and a good fit for my family including our newborn baby.

Very nice and clean.Staff is very helpful and polite.

Dining area was nice. The food was very good for a buffet. The wait staff was particularly great, very attentive and friendly

In a dining room. Servers were so kind and attentative. Some guests had MS, each sever offered to help getting food and carrying plates. No one directed them to ask the guests. They just saw them struggling and offered assistance. Food was great.

Gorgeous place and customer service was impeccable. 10/10 would recomend.

Great staff but place can do re-furnishing. Resort is beautiful

Brunch was not what I had anticipated... Some food items were way overcooked. Staff was friendly, but dirty dishes were not removed making the meal unappetizing... It was not busy. Didn't expect this from such an iconic place.

Rooms mostly up to date and clean except for a few light fixtures. Breakfast a bit pricy. Pleasant staff.

My visit was to the Spa only on Sunday, July 7, 2019. I have booked massages with this facility in the past. From the moment I walked in to when I left, the experience was fabulous. I was greeted by a receptionist who was very nice and accommodating. The facility was clean and more importantly the massage was wonderful.

honestly the rooms are out date if I'm going to pay anywhere from $150 to $200 I'm going to go stay at a nicer hotel that is more lit up and doesn't have mold growing from the fans in the hallway

I just wanted to follow up with a quick note to Nikki and all the staff at the Hotel and Jeannie and her catering staff. My wife and I had our son and future daughter-in -law's rehearsal dinner at the hotel and we could not have been happier with the professional service we received.
The bride and her attendants stayed at the hotel to get ready for the Wedding, all went exceptionally well!
We had reserved a number of rooms for after the wedding reception and even thru the fire alarm Nikkie made sure we were all secure. What a great time we had and thank the staff for all the helpful service.

It was a nice visit. Needs a little bit of TLC but good experience overall. Cheese platter with wine was not impressive.
The spa was wonderful though and their staff was pleasant

I had a very relaxing afternoon at the spa. My massage was great and I felt very refreshed when leaving. The amenities are excellent, especially the steam shower. The entire staff was very welcoming and friendly.

Going down hill fast. Over the past year and a half I would visit at least twice a month for hair, nails and products. It was a nice escape. If someone is looking for a first class salon/spa I am sorry to say this is no longer it.

Over the past few months I have noticed a change in front desk staffs attitude and upkeep of the facility. It went from being one of my favorite places to a below average spa. A prime example is equipment breaking, i.e. the nail polish removing tool was not replaced for weeks ,when I am paying for a manicure I would hope for the correct equipment. Oh and then this past week lack of heat in the changing room for massages.

This week, I received a call saying the stylist, Kat (Nails, hair and tanning), who I had seen from day one was no longer there. I was always impressed with how much pride Kat took in her work and she went above and beyond each visit. I could deal with poor upkeep but that combined with this is a deciding factor for me.

I am waiting to hear where my stylist ends up and will be moving all of my business there.

I love Traditions! I go a few times a year to Justin with my mom and sister for a girls day. I always leave very happy and relaxed. Thank you Justin for being awesome!

Love staying here for a low key night away from home. This is the second year we have spent the night for new years eve and though we didn't stay at the hotel for much other than sleeping, it's always a great experience. The front desk staff is attentive and friendly and the rooms, while creaky, have a charm about them and are homey and comfortable. Will stay here again and maybe partake in the spa and tavern next time!

The food was great, the service was top notch, and I'd definitely go again.

WOW! And I don't mean that in a good way! Went with a friend and we will NEVER go again. DO NOT walk away from this place...RUN! Over priced, run down, and terrible management.

Traditions at the Glen is one of our favorites. -Wonderful food, beautiful and convenient location, and a great staff. We loved our room and the spa. Overall, it was an experience that bears repeating.

Nice place .went to santa breakfast with grand kids not as good as years past definitely see that they are cutting back on expenses. Will not be back.

This past weekend I attended a brunch bridal shower. It was amazing. The spread was to die for. Every single item was delicious. The venue was gorgeous. It was a little hard to get a drink..but overall it was fantastic.

My husband and I had the pleasure of visiting the So a at Traditions and their salt room. The reception was lovely and warm, and the experience was certainly beat. Would visit again.

Went for a work event. Buffet was good and servers were nice.

1st time ever at an American spa and they were fantastic!!

Clean hotel and a little oasis away from dropping our freshman off as Binghamton University.

It's a nice old resort near Binghamton. Rooms are very clean and resort is well kept. Beautiful grounds on a hill. 4 stars because the breakfast was just ok.

Loved every Minute of my experience. Friendly and knowledgeable staff. Message was brilliant

Service was absolutely terrible. Completely understaffed. It was a friends wedding, and this place is not inexpensive. Food was cold. Couldn't find any waiters. Not a good experience.

The hotel is a nice old mansion house full of character. The rooms are nice, clean and have all the amenities I need.