TP-LINK Italia Srl Reviews

Telephone and email support non-existent!
It will be the bad period we are going through but hell 5 times I call and no one answers and filling out the online assistance form no answer!

Non-existent assistance, by e-mail they offer trivial solutions that do not solve problems by phone or even answer. Needless.

Contacted by phone for assistance on a modem router, they received my defective product and on the same day they sent me a replacement product!

portable router never dropped with a 3-year warranty written on the box (non-existent) make you open the ticket for the possible replacement, then when you ask the address where to send it (disappear), combining their products, they break after just 2 years (it's a non-serious company) do not buy their products, they are expensive and do not last. (do not trust) bad assistance ---------------- , .
----. --------------------------------- not serious, non-existent guarantee on the box of 3 years. bad assistance .------------- 3 , ------------

It is a Great company. They always provide best service for consumers and partners

3-year guarantee on practically non-existent products! I send an email for technical assistance and it takes about 7 days to read the email and answer me to fill out the form on the site even though in the email I had already indicated the type of modem, serial and date of purchase! Past months I have never received assistance! Only good thing you have is the price!

ABSOLUTELY AVOID MODELS RUTER TP LINK !!!
I made an internet contract with TIM choosing the option without their modem. Unfortunately, while looking for a modem router brand, I came across TP LINK. Given the detailed site, I chose Archer VR1210v, as it had, on paper, the characteristics that the TIM technician had recommended to me. Once it arrived, I configured it. Having a problem, I decided to call the TP LINK support number. The problem is that NOBODY ANSWERS THIS NUMBER! I made several calls, on different days and times. After about 30 minutes of waiting, the call was automatically terminated. CAREFUL ASSISTANCE SERVICE, I WAS NOT ABLE TO SOLVE THE PROBLEM I HAD. Now I think I opt for returning the item to the seller (which, fortunately, proved to be helpful).
DO NOT BUY TP LINK PRODUCTS FOR ANY REASON! THE ASSISTANCE IS NON-EXISTING, IF THE PRODUCT IS DEFECTIVE OR IF YOU HAVE ANY OTHER PROBLEM, YOU CANNOT COUNT ON THE SUPPORT FROM THE MANUFACTURER!
SCANDALOSO, IN MY OPINION TP LINK IS THE WORST MODEM MANUFACTURER!