Toyota of Deerfield Beach Review

Outstanding Job! Great Experience and Extremely Friend Environment!!

I am new in Florida and this is the local dealer after stopping in to see if I need an appointment I talked to Mike and he asked when would I like to bring it in I said Friday at 7 he said great see you then Toyota performed the factory recall on the airbags and I also asked to have the serpentine belt changed since there was 110,000 miles on it they performed the work in the amount of time Mike had told me it would take and $20 cheaper then first quoted off the top of his head so I am a very satisfied with the whole experience at Deerfield Toyota thank you Mike

Bought my car here and got services here as well. They really took care of my problems everytime.

wonderful job done by Carlos and Ana my family bought the first vehicle with Carlos in 1995 we high recommend the Brazilian team to all my family, friend and any person ask me about buiyng ne vehicle.....The Brazilian team Carlos, Ana, Sergio and Jander....love the place

Henrique the advisor was awesome. Such a great guy. This TOYOTA store gets it right. Wish they would still was cars at the request and drop off.

Always a wonderful experience dealing with everyone at Toyota of Deerfield Beach. Special thanks to Bonnie Shafer and Marianne Lattal for getting me into the 4Runner of my dreams!

Faith has restored my faith in auto dealer service. She has a great customer attitude and is committed to providing steller service!

Was able to get an oil change Sunday morning even without an appointment. Mike gave me a heads up about some issues with the battery and the brakes I'll need to take care of - no pressure. Complimentary car wash and vacuum is wonderful.

Never had an experience of this kind in a garage like this, size, operation, cleanliness, respect for sanitary standards, number of clerks to receive us.
On the other hand the price comes with it is the negative point.

Very nice customer service, gave us ride home while car was serviced.. Got ride back to pick up car by my sister.. Overall, good service and integrity on being truthful with car repairs..

I have had the easier vehicle purchase ever. Wallie Rodriguez, the Internet sales specialist was extremely helpful and knowledgeable. Highly recommended!

Always very attentive. Comfortable seating and free coffee. Options of buying food available.
I personally like looking at new cars as I wait for my oil change.
Friendly service and I am very happy to go back for all my services.

Faith was great , she got me in there for a service on my truck and out quickly. She was busy but was surprisingly able to handle the rush quickly without a long wait.

We had an amazing experience with Jose Nunez, Suzette Sinclair and the whole team at Deerfield Toyota, they truly went above and beyond to make me happy and took the time to go over every detail in the purchase of my new car. Thank you so much!

My car was in overnight and Mike made the whole process as easy and stress-free as possible. I especially appreciated the service that Rakhi provided: When I made my appointment online, the earliest I was able to make an appointment for was in two days. Very shortly after I submitted my request, the phone rang, and it was Rakhi telling me I could bring my car in the next morning. She saw that my car had a potentially dangerous problem (brakes failing and engine dying) and took the trouble to call me and bump my appointment up 24 hours so I could get back on the road safely and as quickly as possible. I am very grateful to her for taking that extra step.

This is the best dealership in South Florida!!! The service is beyond exceptional. This will be my new location for all my service needs.

Excellent care and customer service and a job well done on my Toyota.

Mario Dorestant is a great Service Advisor at Deerfield Toyota. He is always professional, courteous, and works with a very efficient crew.

Bought a 2017 Tundra Crewmax first Toyota after 33 years of driving Chevys. Couldnt be happier with this awesome truck. Everyone at Deerfield Toyota was very friendly and easy to deal with. Would definitely recommend them to anyone looking to buy a Toyota.

2 1/2 years later and still loving my Tundra

The best service experience I've ever had at any dealer from the moment I pulled in to when I left. My service rep, Lorenzo, was very helpful and the waiting area is open, comfortable and has expected amenities as well as more than I've experienced elsewhere.
Highly recommend using them to service your vehicle.

Thank you Frank, always friendly service and the price for a new 12volt battery for my Prius came back lower than the original quote.

Great service. I was there with my wife and 2 kids for at least 5 hour and couldn t ask for a better person to help us, please recognize Kelly Mustiola she made everything so easy and comfortable even with 2 small kids running all over. THANKS

What can I say...I had the best experience at Toyota of Deerfield beach ,the support that everyone give me manage, finance guy and Alex my sales guy the love you feel is like A room full of family.....I had no car One of the manager send Alex to pick me up from my house and take me to the dealership! I purchase my car with me until 10 PM September 27, 2018 So if you re looking for the best customer service in town for our dealership you wanted a new car or used car the best place to go is teal order of Deerfield beach you will meet the best people there to work with you thank you guys so much

Gregory Linton and Tyra Lee are amazing. They went above and beyond the call of duty to get me in a new car. They were friendly, compassionate, patient, unlike any other dealership I went to. I felt like I'd known them for years. Keep up the great work guys.

If you're looking for a second chance, or buying your first car, stop by Deerfield Beach Toyota. I guarantee you will receive exceptional customer service and a great deal.

The advisor Frank wasn t a pleasure person. By the phone he gave me one price and when I get there was another price. Also I was asking fill things about my other Toyota car and he didn t show no interest to help me out. Also, I forgot a sweater in the car, who dropped me at my house, and he didn t help to get my sweater back. I couldn t look for my self, because I wasn t the one who ordered the Uber. I was very disappointed with the service at this time.

It was easy to make a service appointment over the phone on the same day. The requested service was efficient followed by the detailed recommendations, supported by the parts images. It would be great to receive info on current specials at the time of the service

Service adviser and parts department rep I spoke and worked with were great. Brought my truck in to have a tire patched after getting a nail in it and had my tire refilled with N2 as it is suppose to. Once I left the and got onto the road I got an alarm that the hood wasnt properly latched which whatever maybe the tech was being careful and didnt slam the hood hard enough. The more concerning issue was the tire that was patched was inflated to 52 PSI which is 12 PSI higher than the tire manufacturers spec and 23 PSI higher than what Toyota specs for the tire to be inflated, major safety issue aside from the accelerated tire wear. I would hope this dosent regularly happen to people who arent as in tune with attention to detail. Additionally all 3 other tires were now also overinflated well over spec nearing the max pressure of the tire.

Awful awful service. We purchased a car from Toyota years ago, and were offered free oil changes for life. I m not sure if it s because the oil change is free, but I m not even convinced that they actually changed the oil when I took the car in yesterday! The tire pressure wasn t checked, the maintenance indicator wasn t reset, the car wasn t washed. Makes you wonder what they even did. I will be taking my service elsewhere and would encourage everyone to do the same.

Engine light came on in my car. I took it to nearest Toyota dealership which was in Deerfield. They told me the camshaft need to replace. Paid $1100 to replace it. I noticed when I drive car it is losing power. Car drive worse than when I brought it in. Spoke to advise Manny and manager Duran. The conclusion was, they refuse to fix the car stated the camshaft has nothing to do with the car losing power,(camshaft job not done correctly can affect car proformance) but according to them my car mysteriously losing power after they work on it. Not a good dealership do not take your car for repairs. Appeared they don't know what ther are doing. If happen to me, I'm sure it happening to other customers. They are not interested in fixing your car or admit they made error, they just want to take your money.

Here's my story. I need a car. I look online at a bunch of different websites to try and get an idea of what I'm interested in. I find a car that I like, and I visit this dealership to check it out. I get this spiel about how this dealership was bought out by some mega-company, and that this will be a better car buying experience because they have these ties to some mega-corporation. Some car buying experience. I sit down with these guys for about 4 hours. The "internet goes down." We run through some numbers. Things look good on paper and I agree to move forward. I put a deposit down to hold the car, we agree to meet the next day when the internet "is working again" and finalize the sale. I show up the next day, and the car has been sold to someone else. What? What kind of business practice is that? Luckily, you work in a field where deception is common practice, and the consumer has come to expect this standard. You still make your money, someone lucky person gets a car, and the only person negatively effected is the lone car buyer, me... The guy who has to find a way to work tomorrow, where if I make a mistake like this, or if I communicate this poorly, it means life and death for me, my colleagues, and my patients. I'm too stressed out in my every day life to spend a weekend at a car dealership just to have this stressful and poor of an experience, and not have anything to show for it. I will never do business with this dealership or any Toyota dealership ever again in the future.

Really appreciate all the patience and attention from the brazilian team, specially Ciro Marinho, Carlos and Ana. They worked hard on all my options that attended my budget. I'm very satisfied with my car and the services Toyota provides.

I made a reservation online to test drive the 2019 Camry Hybrid. When I arrived at the dealership, Joel had the vehicle ready in the front. We took it for a test drive and he answered all of my questions. In addition to being courteous, he was trustworthy. I had been to four other dealerships including two different Toyota dealerships before making my purchase here. For the most part, the other dealerships and sales representatives were good although I had one misleading experience elsewhere. I will be returning for scheduled maintenance here and anticipate my future experiences will continue to be excellent. Reputation matters.

Bonnie & Wes are really nice, very professional and very friendly. They did not push anything I don't feel comfortable with. Dwight was really good at explaining the financing process. Overall I had an exceptional buying experience.

Excellent service, from there you do not go out without a good business, the main thing is your employees besides the brand that is the best

Super satisfied with the customer service my husband and I got at Toyota of Deerfield Beach. We received top of the line caring, hard working, professional service from our reps. Special thanks to Bonnie & Craig for getting us into a 2016 Toyota Camry!

Domingo and Peter, Thank you for your professionalism, you were very patient and easy to work with. The paperwork was fast and easy. Ultimately, I'm very happy with my deal. Great job Domingo and Toyota of Deerfield Beach Team!
Grazie mille!

Bonnie was very efficient and sensitive getting me into a new vehicle.
AJ was terrific helping me decide on the correct car and test driving it. And helping me clean out my Subaru.

Ask for Mimi!!! If you want an experience with someone honest, caring and genuine then Mimi is your gal! So happy with my purchase!

The service was great! The people are kind and friendly. They are here for you. We are Brazilians and we found customer service in Portuguese! 10/10 experience! Recommended.

Excellent service. Friendliness and professionalism. Now in these moments of maximum care it is very pleasant to receive attention to details, all the workers with their protection elements and the vehicle with the necessary protections, thank you for taking care of my car and the health of the community.

First off, car buying is very stressful. With that said, I'd like to recognize Jason Dorfman and Natalie Pena. Jason was most knowledgeable and had all the questions I needed answered with patience, there wasn't anything I could ask Jason that he didn't know within the realm of vehicle shopping - trust me, there's nothing worse than unanswered questions when shopping for a new automobile. Natalie was a pleasure to work with as well, and was also very helpful. She had a genuine liking to her that many would - undoubtedly - feel comfortable with. My impressions led me to believe that each of these individuals will ride their careers to top, and all they have to do is continue to be themselves. Thank you for the great service Jason and Natalie.

The experience was excellent; Alejandro our salesman was very knowledgeable and helpful. Took great care in assisting myself, daughter and son in the checking and purchasing of a certified Toyota Tundra truck. David was very helpful as well, even though he was in training. He was also pretty knowledgeable of the truck, very helpful as well. Both were very friendly, polite, and determined to make things go as smoothly and easily as they did. I am very pleased with my purchase and extremely happy with my new truck. Thanks to the team from Deerfield Toyota.

Sercvice was first class with the service advisor Faith running point for me all the way!!!

They told me to change oil regular is 19,90 and charge me 36,00 !! Wrong!! Never come back there!!

I really enjoyed the attention and professionalism of the Toyota Deerfield team. I am happy with my new car.
Ciro, Ana, Jander and Carlos my thank you very much.

We have dealt with Faith in the service department. She's AWESOME! WE are very pleased.

Best Toyota around! All Sales representatives rock and the service department is well rounded. Even the girls setting the appointments are great! Stephanie helped me with everything

5 stars only for a few sellers. From that stage, EVERYTHING is a nightmare. I bought 2 cars at this dealer, I didn't buy the 3rd one because I was tired of the after sales / service. This dealer's sectors do not communicate.

Very friendly people the best experience very very recommended

Jamie with service, and Tommy work parts, both helped me out today. Thank you guys.

Been doing maintenance and repairs at them for the past two years. And every time I go there I asked them did you check everything is everything OK with my truck? And they say yes and if I need something they would sell it to me.So apparently my truck needed Alignment for a long time and because I never got one or was offered one four of my tires went bad. So after waiting for 30 minutes on the phone to talk with someone they claim that all yeah we don t check that and technically hung up on me.

Great experience here twice now! Both times I dealt with a service employee named Jaime and he was awesome! Very nice, professional and easy going! I would definitely recommend this location for your Toyota needs!

Amazing expierience ! From the moment I got there, through finance, until I left, the customer service was exceptional ! Thanks to Natalie she will be my to go person once I ever get a new car !

Service guy I spoke with was rude, and more focused on being right than actually answering questions. If you are looking for expertise and professionalism, look elsewhere.

Have leased 3 vehicles from Toyota of Deerfield Beach what a great experience I also get my vehicles serviced there. I always know how long it's going to take to get my service completed. I'm always offered transportation. The energy around Toyota of Deerfield Beach is contagious

Manny is awesome and makes sure the experience is always positive.!!

I m always happy with the service at Toyota of Deerfield. The quality of workmanship is excellent and when I drive off your lot, I feel confident that my car is in far better shape.

I found all the employees that I worked with in dealing with the purchase of my vehicle to be both friendly and honest. They worked diligently to offer me the best price. I would highly recommend this dealership!

Their service department is Fast, prompt, always available for same day appointments- the service team is friendly, knowledgeable and don t oversell. I really like this place. I ve been servicing my car there for over 4 years and haven t had a bad experience yet.

Great service. Knowledgeable technicians. Sometimes the sales people can get a bit much but not like other places

Kelly Mustiola was such a wonderful and knowledgeable salesperson. My husband and I were so pleased to have her work with us to find the perfect car for our emotional and financial needs. Thank you Kelly! Though we were there for a long time to purchase the car, she made our waiting time comfortable and was always checking with us to see if we needed something and to update the purchasing procedure.

Excellent service in diagnosing an annoying electrical problem.

Great place, all the people that i met are very friendly,very professional ,they listen to you and do the right things
I would recommend it to all my friends
Thank you.
Ibrahim Ghali

Very easy to work with and negotiated a great deal.

It was a really good experience.I want to say thanks to James.

The staff did an excellent job and love it how they break everything down to me. They work their magic to have me walk out with a brand new car. Im so happy I came to this location. Christopher Collman is the man who help me with the process along with Ingrid Campos on the financing the car.

Everything explained as it has to be. Thank you for the tips. Carlos and Ana are to be congratulated

EXCELLENT SERVICE, SUPERB RESPONSE, EASE IN MAKING FOLLOW-UP APPOINTMENT

Duane is the BOMB! RUN DONT WALK!!! FInally a salesperson that listens!!

I dropped my car at Service to get a Recall done. Manny was very helpful and took my car quickly. Nice location!

My experience at Toyota is always wonderful after referring several friends and family now I am buying my Rav4 and of course I bought with Carlos Bahiano, John Dearing, Elvis, Jander and could not fail to quote Ana Maia .... look for this Brazilian team

Services met with Professionalism. Srv. Tech: Jamie was excellent in his ability to respond to customer concerns.

When I shook Chris' hand I could immediately feel the common respect of manliness and the shared love of bacon and other manly things. We discussed at length the pros and cons of a Camry as my man-mobile. He had great knowledge of of the features of the car including the V6 engine and the strategically positioned 8 beer holders. After the test drive I went home to ponder on the purchase rationally as a man would do. This morning I noticed I literally had more hair on my chest. 10/10 would work with Chris again.

I have never being treated so amazingly nice in my life . Carlos and Ana treated me and my family so nice that i feel like stopping by just to say hello, i feel part of the family. When i stooped by, my intention was just to take a look on the Highlander. When Carlos greeted me, we felt at home right away.
Carlos and Ana rock!!!!!!!!!!!! They are the best!!!!!!!!!!

Frank was at his usual best today, he is a valuable asset to your ooeration.