Very great place to go and look for a car. Everyone there is so nice and is willing you actually help you not just put you in any car. This is my second car ever and I had a way better experience with Toyota of Dallas then a Honda dealership. My sales person who was great as well as the finance manager who helped me.
Great experience! Tony was super helpful for a first time car buyer and very knowledgeable about the car, safety features, and was very fun to work with! Would definitely recommend buyer a Toyota from this dealership!
The used car people gave me a bad experience today, when I got there all I wanted to do was get my car re-financed, I got there they asked for my keys, but for what I didn t think of nothing of it at first but then when I was there for two hours I kinda assumed something. At the end of the day someone went to my car and got in it because my dash was moved to a diff screen, I had personal belongings in there, Also they didn t even give me a better refinance option, and I looked at the paper work and I saw that they were trying to charge me for something I didn t ask for that was totaled for 1 thousand dollars
I drove from out of town to purchase a vehicle I hadn't seen in person, absolutly loved it! Sales team was wonderful and salesman was amazing. Will definitely shop Toyota of Dallas for my next car. Thank you again for getting me such a great deal on my new ride.
Shawn and Toyota of Dallas were excellent to work with. Shawn was very honest and worked hard to get me taken care of. Can t recommend them enough! Loving my new Tacoma.
Went to get a new car today and Manny Arellano made the process smooth and simple! Answered all our questions, showed us multiple vehicles, and helped us find the best fit for our needs as new parents! a fantastic experience overall.
Derek Oh set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry for some ballpark numbers on a new Tacoma TRD Sport 4x4, Derek was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Derek's attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! The new truck was for my 16yr old daughter and at time of delivery Derek made sure she knew how to work all of the features in the car. I feel much safer knowing that she understands all of the functions and that is thanks to Derek Oh. I saved Derek's number in my phone as I'll be back working with him on my next car soon!
Go find Moe at Toyota of Dallas whenever you need to buy a pre-owned cars. He will take care of you and try to get you the best deal he can. We are thankful for his service today until midnight. Shout out to Sindia for helping us as well.
I worked with Derek Oh on trading a leased vehicle that expired. He is the epitome of excellent customer service. He is straightforward in terms of what he can do for you and does not mislead you in anyway. He is also not pushy like other salesmen and is very easy to work with. He s extremely knowledgeable and was able to answer all of our questions thoroughly. He even delivered the car himself all the way from Dallas to Houston. I would definitely continue working with him in the future when this lease is up.
We really appreciated the professionalism and knowledge of our salesman, Tony Monzari. Here are a few things which we took away from our purchase experience: No-pressure; He listened to us; the process was quick (as can be); final price was exactly as negotiated (no last-minute surprises). We were thankful for the clear communication via email before our arrival, to review the available inventory and how it matched our needs. We were in good hands!
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