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C
4 years ago

I used to love this store when it was in Oldham, s...

I used to love this store when it was in Oldham, so I was delighted to find one still going in Bury. Some of the prices were much higher than I remembered but there were still plenty of bargains. Staff were polite and helpful.

J
4 years ago

A mess

H
4 years ago

Yesterday 20th "approximately" 2pm

Yesterday 20th "approximately" 2pm

Dear oh dear, what the heck has happened to customer service this great store once had?.
Purchased 4 packs of pillowcases, packaging says approx 50cm, I have 50cm width box pillows so thought my purchase in store would be just the job.
NO NO NO NO, anything but 50cm. One pack 48cm another 54cm one at 57cm and 59cm. Couldn't use any of them and to make matters worse TJHughes refused to make refund due to their hygiene policy!!
Enquiring as to where there are notices on display which inform non returns of pillowcases, smugly turning over my till receipt to point out my stupidity, this surly assistant referred to the packaging description "approximate"
Not that they were INCORRECTLY SIZED!.
Spending several minutes of explaining they were not made to fit, I realised I couldn't beat a robot and decided an animal charity shop would find a real good use for them as pet bedding.
I shan't be spending any more of my money in this store any time soon.

M
4 years ago

Nice

H
4 years ago

The staff is incredibly disrespectful and unhelpfu...

The staff is incredibly disrespectful and unhelpful. I buyed a radiator and asked for return since it wasn't doing its job and they decided to keep me waiting for 15 mins and ended up calling me a fake for faking the reason. Incredibly disappointed

TJ HUGHES, SALFORD

TJ HUGHES, SALFORD

4