We are very satisfied with the service department , recently had service performed there, and had to order a part we weren't expecting and when it came in they scheduled an appointment and took care of the repair on my wife's bike.
Great store, plenty of bikes, clothing, wonderful people.
Awesome, awesome, dealership, Great place to stop say whats up, get a shirt, great staff very knowledgeable staff .
Totally awesome staff. Terry made the bike of my dreams a reality. With the finance guys getting me the best payments. This place is awesome and you could not go wrong coming here.
Service was great! Parts was ok. Shouldnt take a week to order a part that should be in stock. Anything else is not so good...
Extremely nice and helpful people. We shopped while waiting on Poker Ride to start.
The staff was very friendly and courteous. They even asked us to bring our puppy inside so they could see her, proving the fact they are a pet friendly dealership.
My wife and I stop in any time we travel near the area .
Out for a Tribute to the Troops event. Rocky Lynn playing
Abby in accessories was very helpful in my purchase of my vest. I loved the vest I bought but it ended up being to big for me. I left the tag and receipt at the counter after my purchase. She had no problems exchanging my vest for a smaller one. I definitely recommend the place to my buddies.
Everyone was exceptionally helpful. We got what we went in for.
Tilley H-D is always great. Unless it was their own fault I don't think anybody's ever had a problem with Tilly's.
Friendly , Donna especially. Nice open showroom, good gear. Wife enjoyed the kiddie ride...but that bikes don't handle curves well,lol !
I had a great time using my gift cards from my daughter Bryanna Moniz- Chitwood
Prices are more reasonable than other HD places and people are so so friendly / attitudal ... Maybe because I'm a female, I've rec'd better friendliness at the porter potty.
The people at the shop are friend nice place to go there . They well talk to you and answer your questions. Prices are not to bad for a Harley Shop. They have friendly cashier there Heidi. Is real nice she well help you order any thing from catalog. If they do not have in stock ike clothes or glassware, hats ,coats, or jackets to.
At Tilley HD for HOG meeting after hours. Great meeting and friendly people!
Friendly people and great selection of all kinds of apparel and so much more.
First time in, went to the parts counter and was cordially welcomed, they had the part I needed in stock, score, had a great experience, I will return.
If you have a need for a motorcycle then this is the place to go. It is family owned and because of that everyone is so friendly. It is a good place to shop if you want to get a gift for someone. It is easy to get to from the roads around it. They also have events for groups of people to precipitate in.
Friendly folks,helpful. Especially liked the laid back non pushy environment. Being from the west coast,prices didn't seem to bad.
Terry and Amp are top notch! These guys are great and will no BS you. I highly suggest Tilleys (Statesville) to anyone looking to purchase a bike or equipment.
Came in to ask a few questions and to have a helmet fix. Service woman didn't seem to car and only showed me one helmet and seem to be preoccupied with wanting to get back to their desk to talk with another employee. I came in here and other locations and everyone would try their best to make sure the customer felt welcomed. I, in the other hand today, did not. The only positive I can say about the visit today was the parts manager was helpful and nice in directing me to where I needed to go and, a sales man asked if I needed help with anything as I was leaving. You would think with the price tag of Harley alone, the employees would be a little more welcoming.
I have been working on the same project for a while now as I am a do-it-yourselfer and I get most of my parts at Tilley's and they team here is super supportive and helpful. They also will share knowledge with you and if they can't answer your question, they will find someone that will. A lot of cool collector bikes on site, if you ask you may be able to see them.
It was awesome. Very nice people who own it.very big store.very organized. Very clean.found some great deals.will definitely go back
Great experience -- easy to work with, patient and very friendly!
Not as well stocked as most of the other Harley stores.
Large selection of woman's clothes in all sizes! Very friendly and helpful staff.
Good service. Learned a little something about my Harley to help save the battery
Great people who know their job and there products if they dont haven't they offer to order it if they dont know they find the answer prices go with the territory .
We needed a new seat for our 2018 Street Glide Special and we went to do a trial run with the Hammock seat. All I can say is SOLD... I asked if we could Keep that one so I dint have to go back to our "old" one. To my greatest pleasure, we were able to purchase the Said seat when we returned to the shop. Great service and an amazingly pleasurable experience. Great job HD staff..
The folk are very friendly knowledgeable and it's a great place to go!
Called in route to Charlotte they had what I needed was a easy stop got what I wanted was back on the highway with a smile on my face
Great selection, helpful associates, clean, and sale rack always great! See you again soon #myHarleyDavidsonstore
They have always been nice to us every time we go in.. Even if it's near closing time.. Best place
Friendly staff and great service here. Stop by for a look around or visit when they are hosting a big event you won't be disappointed. There is plenty of parking in this large facility.
The Salesperson was so helpful and friendly. I was able to get exactly what I came for and was in & out in just a few minutes. I wish all the businesses in town were as nice as Tilley's.
Nice shop needs a sign at access road, good selection of apparel
They did my bike inspection. Got my bike in there an done fast.
As a parent of a child who was a camper at Victory Junction, a place like Tilly HAD means so much. The are the foundation to the Kyle Petty charity Ride each year. They get all the bike ready and send them to the starting point. Great family...
Called about getting an inspection, went in they wasted no time getting me in and out.
i purchased my bike from tilley 5 years ago. i was told at the time of sale that anything i bought from either tilley location (not counting labor) i would get a 10% discount for life. that held true until now. any time i went to any register weather it was clothing or bike parts, i was asked if i was " in their system". i always said yes, gave them my name and address, and they always, without question gave me 10% off my purchase.now my bike needed a new ignition. part had to be ordered so i went to tilley of statesville to pay for the part so it could be ordered. when i was told the total price, i asked about my 10% and the guy behind the counter said he had no idea what i was talking about so he went for a manager who came out to see me. when i asked him about it, he wanted to know who my salesman was and told me "it was all a lie" when i told him that i was told that at time of sale and it has been honored until now, he said it was only valid as long as i was still doing business with them! i said i am here to buy a part, so he told me the program was cancelled 2 years ago. i asked why i was promised this at time of sale and he had no answer. in a 5 minute conversation, the manager dug himself into a hole of lies that even he couldn't keep track of. so, after 5 years of buying a motorcycle, numerous parts and accessories, and apparel, i will never spend another dime, and i will tell anybody who asks, stay away from the liars at tilley
Tilley has always done what they told me they would. I have bought 3 bikes from them in the last 10 years and all has been pleasant and professional.
We'll go back they were fine and they gave him my military discount hoorah
Excellent service and customer care from Chandlier and Chase. So very helpful.
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