I was happy and pleasant being here. All the services I received were good especially rehab. I really enjoyed the activities provided. They kept me focused and not thinking about my condition or pain. I want to thank Lilliana and Esmeralda. I want to also thank Anthony. He made me feel so happy even when I didn t want to smile. When I first met him he told me anything I needed he would take care of it and he kept his word.
I was a Patient at this Rehab. what I am reading about all these abuses to me are utterly ridicules. I was there for a little more than two weeks , I have only praise for the people that took great care of me from the floor that I was on to the first floor with Physical Therapy. Everyone was great.!
Great facility! Both my parents have received rehab here and I recommend it to all my friends. Reserve a space before a surgery, as they are often full! Top notch all around. My parents joke that they look forward to returning
I m in this place as I m writing right now. I m going to my 3rd week in here. This is the worst ever. I had a colon surgery. Which I have a bag. They say things which it doesn t get done. Breakfast it s a egg with a piece of bread every morning. You have good and bad staff. You ring the bell and they don t come as fast. I been neglected, overwhelmed, depressed, you name it. I m so tried of talking to everyone in here. Don t send your love ones in here !
If you have a love one with bad dementia do not send them here. My dad was here for 2 weeks and they were so quick to get rid of him claiming he was abusive to staff. My dad has never been abusive to anyone but as we all know when you have dementia and alzheimer's your not in your right state of mind. And being in a nursing home where you think people who are trained to handle such people would be understanding they are not. Im not saying they should be treated that way but this is your job to know how to handle these situations. Well im happy my dad was transfered and he is being taken care of. Happy he is out of this place. Also they never answer the phone and when someone does answer it is a patient. POOR COMMUNICATION.
I am rating the exceptional response I got when Researching Rehab/Nursing for a friend. I researched online and found very little answers to my questions. I called Ft. Schuyler and reached a nice, calm, patient woman who gave me generalized info about what options I had for helping my girlfriend. Thank You
After having spinal surgery (fusion C3 & C4) I was admitted into Throggs Neck Rehabilitation. And was there for 2 solid weeks going thru Physical Therapy and learning what I needed to do to get back in good form... All the PT people were great! Everyone was friendly and understood what I was going thru and really made me feel like i was going to get thru this... as you would expect it was ruff but most days i didn't might going downstair to do it, most days i even looked forward to it. The second floor nursing staff were great as well and took excellent care of me everyday that I was there. Even in the very late night hours... the only down side for me was the food lol however lunch and dinner was usually really good, but the breakfast was really lacking. but i made it thru with it. over all a really good place. Thanks for all your help.
I had read the reviews before I admitted my dad and unfortunately i had to move him immediately. First they placed him on the wrong floor we find this out later. The facilities are not well kept, the bed covers are so wasted they have wholes ( i could not believe this) they dont have enough blankets so you must keep the one you have even when its dirty. The help comes once the patient already have gone on themeselves, I was truly dissappointed with what i saw. They are understaffed, the nurses were nice but they cannot do it all, so the help makes you wait for after 25 minutes on numerous times. This place needs a good cleaning i am suprised, VERY DEPRESSING, Just another # . THE SADDEST FEELING EVER. The big rooms need a fresh coat of COLORFUL Paint. Joyful movies NOT News. I do not recommend this place. It could be so much better if someone cared enough.
This place has an excellent physical therapy section, they have excellent day time nursing staff, but their night staff is horrific they're extremely negligent and the reason I know this is because I was in this facility after having major back surgery, while in this facility I had a slip and fall I was taken out in an ambulance, that I called not them. I was in the hospital for 2 weeks. I have called the facility on numerous occasions to try to get a copy of the accident report and of course there was no accident report because they are actually trying to cover up the fact that I hurt myself in their facility so if you possibly can go somewhere else. I should have sued.
These people are HORRIBLE ... my grandmother ached in pain and called out for the nurses and they would ignore her she was unable to do anything for herself and they carelessly let a patient on oxygen lose Conscienceness slip into a coma and die don t send your loved ones here the staff are inconsiderate and unattentive...
My dear older Friend lived here.
Some of the caretakers don't smile much. And my Friend said that some caretaker was very rough when assisting her with shower.
The place is clean and warm.
Nice out door space for summer.
Easy travel here. Bus stop ca 10 min walk away.
I want to thank everybody that worked with me. They are all wonderful! My physical therapist are the best. I recommend this place to all.
All of the 5-star reviews on this are fake by this establishment all the reviews are fake accounts and this was there only review which was a 5 star rating. This is definitely not a 5-star establishment. before you send your loved ones here please go see for your self. They do not do bed checks, food is terrible and less then half of the nursing staff actually attempts to help the patients here.
I am very happy with what my results from working with the rehab department. Everybody was exceptional. Everything was good and what wasn t is fine because everybody tried their best to do what they can. One more important thing that this facility is odor free. It does not smell of urine or soil which is a big plus.
Hands on staff was good but administration was terrible. Think twice before you commit to this facility.
I chose this facility for my grandmother because it received 5 star reviews, and it was close to home. I am starting to doubt my choice. Grandma has been a resident on the 4th floor since April and although she has advance dementia she can be somewhat abrasive at times. She will accept help some days and on other days she will refuse. We get notified when she falls. Just recently we learned she wasn't feeling well but was never notified. The CNA's and LPN's and RN's on her floor are very good with her and the residents but when we call no one answers the phone ever. Lack of communication is a problem and needs improvement. I feel that short term residents get better treatment than the long term.
Words cannot express how appreciative I am for Anne from Rehab. She went above and beyond for me. She understood what I needed and made sure I was happy. The entire rehab team was wonderful.
My uncle was their with unprroffesional care sitting in a chair for six hours with his pamper full of poop
The staff at Throgs Neck Treated my mother like family, we were very happy with her rehab and how quickly she was able to recover back to full health. They were extremely communicative with my family members keeping us informed on my mothers progress. We cant thank them enough very highly recommended.
I called and called all day and nobody answer the phone not once i tried every since extension and nobody answered the phone
The staff at Throgs Neck Rehab was great. My therapist were wonderful and did an excellent job. If I ever need to return to a nursing home in the future I would choose TN Rehab and Nursing Center.
Don't bring your family here if you love them.
1. My mother-in-law was admitted under another name. If I could I would upload the pictures of the wrong bracelet on her that we took. They did not know of her whereabouts for three hours.
2. When we arrived the ignorant, male receptionist told us that my mother in law wasn't there. To our utter panic, he then threatened to throw us out and proceeded to stretch his large overweight arms in front of us, repeating over and over "don't put your hands on me" leaving us shocked and surprised and confused as to what he was talking about.
3. They switched my mother-in-laws doses for her dementia meds from 10 to 20 mg on one and 10 mg to 50 mgs, therefore, over-medicating her to the extent that her personality has drastically changed to the point where she is not speaking and sleeping more than I have ever seen her sleep.
4-The staffs bedside manner is deplorable; they approach my mother-in-law without engaging her, i.e., move her, feed her without speaking to her.
They drop her food off and walk away. Clearly, they have no experience with dementia patients as it relates to how to speak to them, etc.
We have consulted a lawyer and will be filing a complaint to the medical board, the ama, consumer affairs and several other authorities to ensure that they are held accountable for their actions.
Lastly, we are checking her out of this rancid facility and placing her somewhere where she is well taken care of and safe.
My mom has been a resident at this facility for over a year. One afternoon I encountered an issue with some medical supplies my mom needed.I inquired with several managment staff to no avail. I wasnt pleased with the unanswered questions .As u was walking back to my moms room I ran into Mr. Anthony Webster the concierge, I explained to him my situation and before the evening was over not only did I have answers but Anthony assured me my moms supplies were ordered and will be in by the next business day.Fast foward to the day after.Anthony contacted me via phone to ask if there was anything else I needed assistance with and told me moms supplies had arrived. Thanks Mr. Webster for your kind ways you surely made a difference.
If u have a love one don't send them there , they will be miss treated and neglected , or droped .
I must say I am so happy with the experience our family had at Throgs Neck. Thank you to all the staff!!
The staff was very personable. They took care of me. I appreciate all the assistance by the staff. I want to thank my rehab therapist Elizabeth an Anthony always there when I need them.
I had a positive experience. The therapist and nursing staff took good care of me.
The physical therapist here treated me like royalty. Sweedy and Kiesha are the best. Michael the nurse and Anthony the concierge also deserve a special thank you. They have made my stay much more pleasant. Thank you to all the nurses and cna's.
Worst place ever, they deserve 0 no stars . Most uncompassionate people who have no respect or care for their patients , Shane in the people connected theire. If you love somebody don't go there ,we made the mistake abd lost our love one
I had great staff working with me. Everybody was wonderful. I have all good experiences no complaints.
They are so safe. I saw my Aunts chart and they have four Aides carry her into the shower. I think Medicaid should be notified.
