Thompson's Glass Creations Review

Hire somebody who knows how to answer on that phone, instead of yelling at people !

They replaced the window in my home that was cracked and did it very nicely. They were fast, and they did a good job.

Quick service. Decent price. Just look over the work before you leave.

The woman on the phone was rude and condescending, so I wont be going there.

The lady on the phone was so rude. She immediately concluded that the 're-gluing of a mirror" had to be caused by water damage. Always interjecting scenarios that had nothing to do with their ability to "re-glue a mirror" on a wall. Horrible! I like to do business with my neighbors in DC and live just minutes away from their place of operation.. Not this one!

Contacted them for a window sash replacement and it was done next day. Good price and great service!

Great working with Thompson's. Great workmanship, timely and good quality. I have saved a lot of money transforming old table tops with mirrors and glass verses buying new furniture. Thanks!

Horrible I do mean HORRIBLE customer service. I called to get a quote and the lady that answered the phone was beyond nasty made me no longer interested in giving them my business.

This is a great business. Very accommodating to your specific sizes and types of glass. Very knowledgeable staff they follow through and get tou back to work!!

I was extremely happy to find a glass replacement company right in my neighborhood. The staff was professional, courteous and friendly.

Not easy finding custom glass suppliers in DC proper. This establishment is easy to work with, can cut mirrors, glass and window replacement. You have to stop by to order but they are nice when you arrive and try to get things same day.

I like the lady that answers the phone attitude, she's about business!

I had called several companies to find a fix for a window with a mangled sash and broken glass. Several recommendations to replace window with a wait time of more than 3 weeks. One estimate topped $1000. Thompson's repaired the sash and replaced the glass in one day and at a fraction of the cost. Owner was straight forward and explained how she fixed it and how installation works. Will definitely use again whenever I have an issue with glass.

They got it done when no one else could at a lower price !

This place is amazing!!!

I just got my windshield done on my car and it was done quick and fast. Called for an estimate and was scheduled 2 days later. I am so happy with the work that they have done on my vehicle and the establishment is very pleasant. The customer service was and the owner, Ms Thompson was very knowledgable.

if you ever need any glass work done on your vehicle, home or business this is where I suggest you get it done. Prices are very reasonable.

Called for a quote for a table top project I'm doing. The lady that answered the phone was so rude and seemed bothered by my questions and my asking her for a quote. Then she put me on hold for ten minutes for no reason. Based on that initial interaction they don't deserve my business.