Questions about THE TONIC Acupuncture Clinic
What is THE TONIC Acupuncture Clinic?
THE TONIC Acupuncture Clinic is an allied health clinic located at 44 Stanley Street in Collingwood, Victoria, offering consultations with AHPRA registered practitioners of acupuncture and Chinese herbal medicine. The clinic provides care for a range of mind and body concerns, including body aches, gut issues, low energy, and stress, with a particular clinical focus on reproductive health such as menstrual issues, fertility, and perimenopause. Treatment methods include lifestyle strategy and counselling, acupuncture, cupping, gua sha, and custom herbal prescriptions prepared from the clinic's dispensary.
What are the operating hours for appointments?
The clinic operates Tuesday through Saturday with varying hours and is closed on Sundays. Tuesday hours are from 1:00 pm to 7:00 pm, Wednesday and Thursday from 12:00 pm to 6:00 pm, Friday from 12:00 pm to 6:30 pm, and Saturday from 8:30 am to 2:30 pm. Monday and Sunday are closed days.
How do I book an appointment or get started?
To get started, patients can book online through the clinic's website or contact them directly via phone at (03) 9417 1964. The clinic notes that a mobile phone is provided to patients on intake. Patients are encouraged to reach out if they have specific needs or concerns before attending.
Does acupuncture hurt, and how is the technique handled?
The clinic uses high-grade superfine needles and employs a gentle acupuncture style, with some patients not even feeling the needles going in. Practitioners have spent hundreds of hours perfecting their technique to ensure patients are in great hands. Patients are advised to let the clinic know if they are nervous so the process can be taken extra slow.
How does the clinic handle infection control and safety?
Infection control measures include single-use or sanitized linens and tools between patients, multiple hand washes during treatments, and PPE like masks and gloves where appropriate. Since the COVID-19 pandemic, the clinic added UV-light air filters, Viraclean disinfectant, on-site laundry, and reduced patient cross-over. They claim to far surpass state and federal legislation regarding cleanliness and patient density.
What ingredients are used in the herbal prescriptions?
Chinese medicine herbs are predominantly plant-based roots, twigs, and leaves, though some animal products and by-products like mineral herbs from shells and gelatine are used. Vegan preferences can easily be accommodated. Practitioners follow AHPRA governance and use high-quality herbs to avoid endangered species.
Is the clinic inclusive for people with diverse needs?
The clinic prides itself on being an inclusive space that cares for everyone, including those who are LGBTQIA+, neurodivergent, religious, or have special needs or disabilities. Patients are encouraged to reach out to discuss their specific needs or concerns before attending the clinic.
Do I need to undress for treatment?
Depending on the treatment area and clothing worn, patients may be asked to remove some clothing. Loose clothes are usually easier for practitioners to work around. The most important factor is ensuring the patient feels comfortable, and alternative arrangements can be made for those with religious or other preferences.
What is the clinic's connection to the local land and community?
The clinic resides on the lands of the Wurundjeri Woi Wurrung of the Kulin Nations and pays respects to all elders, past, present, and emerging. They express gratitude for living and working in connection to this special place.
What specific treatments and services are offered?
The clinic offers a range of services including acupuncture, cupping, and gua sha alongside lifestyle strategy and counselling. Custom herbal prescriptions are prepared specifically for each patient from the clinic's dispensary. The team collaborates in-house and with other health providers to offer an exceptional standard of care.
What are the common complaints from reviewers?
Some reviewers on Trustburn have expressed concerns about unprofessional service. This feedback highlights areas where the clinic could improve its patient experience and communication.
What is the clinic's approach to patient care?
The clinic's website states that they use the best of their experience in helping patients navigate a pathway to better health. They emphasize a skilled, practical, and integrated approach to care.
How can I contact the clinic?
The clinic's contact information includes a phone number at (03) 9417 1964 and an email address at [email protected]. The address is 44 Stanley Street Collingwood VIC 3066.
Where is THE TONIC Acupuncture Clinic located?
THE TONIC Acupuncture Clinic is located at 44 Stanley Street Collingwood, VIC, 3066 Australia.
What is the official website of THE TONIC Acupuncture Clinic?
The official website of THE TONIC Acupuncture Clinic is thetonic.com.au.
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About THE TONIC Acupuncture Clinic
THE TONIC Acupuncture Clinic is an allied health clinic located at 44 Stanley Street in Collingwood, Victoria, offering consultations with AHPRA registered practitioners of acupuncture and Chinese herbal medicine. The clinic provides care for a range of mind and body concerns, including body aches, gut issues, low energy, and stress, with a particular clinical focus on reproductive health such as menstrual issues, fertility, and perimenopause. Treatment methods include lifestyle strategy and counselling, acupuncture, cupping, gua sha, and custom herbal prescriptions prepared from the clinic's dispensary. The clinic operates Tuesday through Saturday with varying hours and is closed on Sundays and Mondays.
- Website
- thetonic.com.au
- Phone
- 0394171964
- [email protected]
- Address
- 44 Stanley Street Collingwood, VIC, 3066 Australia
