The Westin Lake Mary, FL Review

Rachel, the young lady at the front desk was fantastic. Room's a little small, but comfortable beds.

We ate at Shula's 24/7. We shared four dishes; mussels, shrimp, blue cheese chips, and meatballs. Mussels and meatballs were tasteless. Shrimp were small but cooked okay. Not enough blue cheese on chips. My friend's Tito's on the rocks was $12.00! Way too high.The appetizer prices are $3.47 each so their prices are fine but what's the difference of the quality is poor?

Very nice room. Fun environment. Close to lots of resturants and shopping...

The hotel was nice as was the front desk. The room well that was a different story. We got locked out of our room and couldn't get back in. They had to send two men to fix the door. There was lots of noise and consistent banging. We did not really enjoy the stay. Sadly would not recommend nor stay again.

Great hotel. Right off I4. Good dining options inside and outside the hotel. Clean rooms. The building and rooms are (relatively) new and modern. The staff is friendly and attentive.

Last night Banquet, my son chose the steak option (pre-ordered for the event) only to be served a raw steak, many people from the event complained about their steak as well not being cooked properly. I hope they also write a review about it. It was disgusting! My son asked if they could cook for a little longer and they said NO!
Definitely will not be going back to this hotel for anything. Poor service, horrible food.
I honestly hope they take this review to make it better for other people that planning on spending money at this place!
I added a picture of the steak.

Great atmosphere. The bed is super comfortable. They provide housecoat in room. They use Starbucks for in room coffee. They have beautiful pool and hot tub. All the staff are very friendly. They also allow pets. In a great location with lots close by. Hotel is very clean.

Very clean room. Pool had ttash flooring all around. Bought potato chips in the lobby. I gave the man working the desk a $5.00 bill for the chips. He said $2.00 a bag. (1/2) ounce. I had 2e chan bags he said he had no charge. (Really). So I told him to keep the change. Got back to my room opened that first back almost finished it when I look at the date on the bag expired April 02- 2021. It was about 1am so I did nothing but go to sleep.

Great staff. Nice rooms. Decent food. Will stay again

Very clean establishment, clean comfy beds only complaint is pool is pretty small for the size of hotel other then that, excellent stay. Staff was polite and professional. Highly recommended