Beautiful resort right on the water. We really enjoyed fishing off the dock and spending the evening enjoying the sunsets. All of the employees were amazing and made sure we always had everything we needed. Amy at the front desk was especially nice and accommodating and always greeted us with a smile. We look forward to future vacations at the resort.
We loved our trip. The room was fabulous. Could have had more hot water and a local directory.
Terrible smell, absolutely no soundproofing, wake-up lights in the morning - whether or not you like it.
Great room, helpful staff and enjoyed the food and cocktails from the restaurant. Looking forward to our next stay!
We originally booked months in advance of a wedding but sadly ended up having to cancel our booking (a month before the wedding) as we weren t able to travel due to COVID. They STILL haven t given us a refund. We live in the UK and so aren t able to ring them easily or cheaply. We have emailed about 6 times and only had 1 reply, which didn t answer any of our questions and actually said they were going to do the opposite of what we asked for (we asked for a refund on original payment card, not a check as we can t deposit or cash a US check here in the UK).
Their customer service is actually appalling. I ve worked in the hospitality industry and have travelled all over the world. I haven t experienced such a blatant lack of actually even listening to customers as I have with this hotel.
We loved our stay here! (Mainers pay what you can during June 2020). We came to celebrate our wedding anniversary & they gave us a super cute room. It was a corner room at The Lodge so there was no foot traffic past our door. Room was clean and tidy. Front desk staff was super friendly! Amy is amazing to work with!
Such a cute inn! We stayed in one of the newly renovated suites at the Inn. From start to finish we had excellent customer service from friendly front desk folks - Gayle and Amy. They couldn t have been more accommodating or flexible when I embarrassingly changed my reservation more than once, due to family circumstances. The mini fridge, microwave and coffee maker were perfect for our stay. We will definitely be staying here again!
This place is great!! Loved the new pop up restaurant that opened for the Gardens Aglow. Delicious food, and beautiful interior.
I definitely recommend it
Beautiful view. The rooms have everything you can ask. Excellent service and amazing place. You can have complementary breakfast and the administrator is so lovely. Good price and you have so many places to visit.
For our 25th anniversary, we stayed in a quaint cottage with modern conveniences. The cottage was very clean and the views were spectacular. We hope to go back soon.
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