I took my vehicle here for a recall, and at the same time got a service package. Despite the extensive checklist that was provided not all the items were completed. Moreover, I was quoted $450 for a repair that was needed. I was able to get this done at Cal tire for just over $90.
Always amazing service from everyone at Totem Ford! As I deal with the service and parts departments almost everyday, I am glad to say that they are always kind and willing to help! They are all wonderful people
We had work done over the summer which wasn't done well and we ended up having more issues with our vehicle (remote start not working). They asked for another opportunity to fix the issue so we took it back and they did fix things without further charge and even paid for my gas.
Thank you to Dimitri at Totem Ford for a pleasant, painless, and very quick experience on the sale of my 2017 F150. Honestly, I live in Hope now, but would go back anytime to see Dimitri.
Great service at Totem Ford with my last visit. Roop is always a pleasure to deal with.
Awesome service! Quick and easy sale. They didnt have exactly what we wanted so they were able to do a search and find it at another dealership and bring it up for us!
The Ford Focus I bought couldn't be any better--love it. The sale was so easy with Kyle--he really helped get Gary and I into the vehicle without any problems. Always have liked Terrace Totem Ford and will continue. Thanks to Theresa, Kyle, Graham--and always Shane
Was very impressed with the professional, knowledgeable staff. Shout out to Dimitri in sales. I bought a Ford Ranger Lariat and am beyond happy with it.
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