The Summit at Plantsville Reviews

The staff there do not care about the patients. They leave them in their own pee and poop for days. They will leave patients on the toilet for over 30 min waiting to be taken off. Disappointing.

The staff at The Summit are wonderful and so responsible , my grand mother is at patient here , she is happy , always smiling . even with her only speaking portugueses , she always gets her needs taken care off . they staff are always very caring , i give them 5 starts

PT, OT staff was great. 2 separate units here, short term PT and long term with greater problem patients. Nursing staff was great,. Food was good. Rooms clean. A little loud at times, just like everywhere else.

Where to start , I mean in all honesty this place is the dump of all dumps. They lack in over all care, personality and professionalism. My Granfather was there about a year. On so many instances I wanted to then make a bigger deal than I did about things. But, I knew he didn't have much longer to go in life and did not want to make things any worse than they were already for him. I went to see him twice a day, before and after work, as did many members of our family. He was a important family man and a very proud WW2 veteran. I can go on for ever but I will mention his last days. About 3 days before he passed, he was sat in the hallway in a chair that I would not sit my worst enemy. Nodding out, confused and hungry. I fed him and asked that he be put in a bed so he can be comfy. They said ok, a family member called me 3 hrs later and said he was still in the hallway, staff said they had to watch him. So he had to remain there at 93 because they couldnt watch him in the room. He lost control of his bowels and as I sat there and finally got someone to clean him up, as I was scared to move him because he was brittle , otherwise I would have done it myself. As I said I would be right back, all i did was enter the bathroom in the same room I heard the staff member tell him he did it on purpose. I will end there. If you love your family member and are trying to find a place for them keep trying as this shouldn't have to be anyone's last resort. We all feel horrible to this day that there was not room anywhere else in another establishment for him!

The staff is horrible!!!! I had to ask for the DRIED up food to be SCRUBBED off my loved ones face. They are left in their chairs in the hallways for hours on end. Staff.. Get off your phone... It's your job. Close this dump down, those people deserve much better!!

The summit should get ten stars very professional staff.

I was Horrified by the treatment of the elderly patients, they were left alone, dirty, uncared for, calling for help and ignored. I am scared forever by what I saw and how it ended. I only hope someone reads this and they dont make the same mistake I did.

When providing a service as intimate and complicated as this, there will be glitches. I have had family members here for years. The current staff is wonderful and very responsible. If you need this level of care, you should consider this place.

My dad spent one week here and was sent back to the hospital with severe dehydration!