The Saracens Head Hotel and Restaurant Reviews

Fantastic old building with plenty of charm. The bed and bathroom were great, although the room could have been better, it had a view of a brick wall!

Staff was very friendly and helpful had a lovely evening meal. Four-poster bed was a bit creaky or was that the ghost play tricks on us

5 star food and service. A gorgeous, oldy worldy place rich in history and quirks. We had the 3-course menu which was cooked to perfection, presentation was stunning and the price was exceptionally reasonable. We will vw visiting again!

Just spent 3 nights with a group of friends. Great staff especially Robyn on reception, excellent and pleasant service. Meal for 16 of us was excellent

Attended a wedding here and stayed overnight. The Wedding went very well and the hotel was a great venue. Rooms are nice and the beds very comfortable. The parking is accessible by a rear entrance which we had a slight problem finding but this was mainly due to roadworks at the time.

Lovely old coach house, very welcoming. Excellent restaurant, good service, try the Desperate Dan Pie.....awesome !!

Beautiful warm setting in the dining room. Excellent service and delicious meal with very generous portions. A wonderful new year's day experience.

Best Sunday lunch we have had for a long time. Good food and Service.

Lovely people, comfortable clean rooms, very very creaky floorboards.

Had our wedding here last year and had to come back again on our anniversary to experience the amazing service and food again.

Food was good. Room was comfortable but the window didn't close fully. Also the walls are paper thin.

Excellent service but a bit slow. A well appointed place.

Nice hotel and good location. We had room 4 and was built in the 1800's! It was fantastic and full of character. Friendly staff and nice food too. Secure parking at the rear.

We went for a few drinks outside. We were served quickly, the hotel was clean and the outside area was nice. It was perfect for what we were looking for.

Historic but a bit tired in places. Could do with some TLC

Nice pub serving average pub grub with an okay selection of beer and whiskey

This was truly the most underwhelming hotel stay and restaurant experience imaginable. In short this was the worst value for money, worst service, worst quality hotel and meal experience of my life to date.

It started well with the historic interior, but that is where the positives ended unfortunately. The hotel is simply dilapidated and the management clearly don t care about the customers. The room was a huge disappointment, with a four poster bed stuck in a odd area of the room limiting access with a couple of cheap lamps. The towel rail couldn t be turned off, nor the heating, so the room was so hot as to make it uncomfortable. The bed itself creaked with every movement while the mattress is the worst I ve encountered since my days in a shared house. The retro trouser press, scruffy furniture and poorly maintained bathroom capped off the rip-off experience.

Except the proved to be the lesser of our worries, the food in the restaurant was so appalling that it will live forever in our memory. The starter black pudding and poached egg was tasteless, no hint of flavour in the black pudding no sign of seasoning. The garlic bread with cheese was a burnt bread with two cheese squares melted on top. The main is the worst plate of food I have ever been presented with. Steak and twice cut chips was the order, hard to get wrong? The steak looked like liver, tasted like liver and was overcooked to the point of being hard to cut with a steak knife. The twice cooked chips were somehow uncooked in the centre a feat in itself. The plate also contained peas, vine tomatoes and salad leaves. Salad leaves! The salad leaves and tomatoes had some flavour. The only seasoning was salt for the chips.

Having consumed one mouthful of steak and 3 chips, I gave up with the food and shared my wife's pie which was pretty good in comparison while we waited for the waitress. We were never asked how the food was while eating, probably for a reason, when asked if we wanted desert and I replied what after you have served me the worst plate of food I have ever seen? , we got nothing no manager, no sorry, no enquiry just a quick exit. It turned out that complaining was difficult, no one was available, apparently. No feedback sought at any point, I guess for fear of the replies.

Lovely room very historical. Breakfast was lovely. Would revisit.

Cosy little village pub. A great place to stop mid ride on motorbike or cycling trip.
Friendly staff, nice place.

A noisy overnight stay, partly because I was on the road side with no double glazing. The staff are very friendly and the rooms comfortable (if a little old fashioned).

Good staff and food. Shower curtain looked good but well could have been more practical.

Lovely stay. Nice, frendly and professional Staff. Clean and comfortable. The only minus is that they stop serving food at 8:30pm which I think is quiet early. But I do recommend this charming hotel.

Had a fantastic stay for friends wedding staff are amazing hotel very clean always someone to help if needed food was lovley also

Spent five days there. Can't be faulted. Rooms are very comfortable. Staff are extremely helpful and food is first class. Plus you are in the most beautiful town of Southwell oozing with history and charm.

Stayed here as at wedding up the road. Hotel was clean, bed comfortable. Checkin was a really nice experience. Girls in reception were so accommodating, professional and friendly. At night gent in reception very helpful and friendly.
Breakfast was beautiful and served with a smile.
Robyn on reception is a real credit to this hotel. Very friendly and helpful, it truly makes your experience very nice when staff are good at there job.
Decor could be freshened up but it was still a really nice stay thankyou

Very relaxing sat outside nice atmosphere and very pretty with all the flowers and nice with all the history what has happened there.i come here quite often

Beautiful building but we just stopped for a quick drink in the bar at the end of a family day out. WOW never thought you could be charged so much for 4 drinks. Probably that to keep out people who aren't staying the night.

Ordered fish and chips, and steak and ale pie. Bar staff forgot to send order to kitchen and I had to chase it. Minimal apology or concern. Order arrived with wrong veg but we were so grateful to get it we didn't pursue. Food was good when More

Expensive venue, excellent location in the heart of the town, food and drinks are very expensive.

Old hotel but more than makes up for it by the friendly staff.

Enjoy the historic atmosphere in the older parts including the dining area. Apart from that, an average useful town hotel.

Fantastic place to go, highly recommended this place, staff are first class and really helpful. The place is steeped in history

You would of thought for the price they are charging the service would be better than a weatherspoons !!

Booked for lunch after a wedding vow renewal and received a confirmation email but turned up to be told it was shut. Absolutely appalling service that totally ruined a special day. No call or contact to say it was closed. Luckily were able to get a table at the Admiral Rodney who were lovely.

Really enjoyed the meal and the service was excellent

This was hotel was so disappointing. I had expected a dated hotel, given the age, but the rooms were so tired looking. The bathroom looked like no repairs had been carried out for decades and really wasn't that clean. Paid extra for a four poster room, but the bed had been wedged in to an alcove so there were no bedside tables. The bed itself creaked so bad we dare not move and was woefully uncomfortable.
The bathroom was hotter than a furnace and the radiator could not be turned off.

The restaurant was TERRIBLE. The worst meal we've had out, since I can't remember when. A rib eye steak that had the texture of grilled liver, but with less flavour, and soggy under-cooked (twice cooked?) chips.
Didn't brave breakfast.

Not one member of staff enquired how our stay had been, or asked if we had enjoyed our meal.

Overall, this ruined what was a treat I had booked for my husband's birthday. I emailed the hotel to complain, seeing as none of the staff asked, but they've not replied.

Very nice pub, hotel, right in town centre. Lots of history will do wedding etc

Love this pub... one of my favourites... alot of history and full of interesting things... very comfy.. great menu... lovely 4 poster beds to stay over... cant fault it....

A wonderful historic building hosts this comfortable hotel. The staff are t treasure too, friendly, efficient and very helpful. The restaurant food and wine are excellent and reasonably priced and the inclusive breakfast both excellent and locally sourced. The rooms are comfortable, although as with all buildings a few centuries old there are a few minor maintenance issues. Very good value for it's moderate price.

After a wonderful visit to the Southwell Workhouse, a visit to the Minster and a couple of hours browsing shops on the High Street, how delightful it was to relax in the lounge with a refreshing pot of tea. Such friendly service.

We stayed there in May this year and were very impressed - the hotel is lovely and the food in the restaurant was some of the best I've had for a long time - well presented and perfectly cooked. The staff are all great too! It would be 5 stars but for the bar which is small, characterless and quite expensive. There are some great pubs nearby though!

Nice place. The bed was very comfy, with good sized rooms. The food not bad st all. With choices of bar or restaurant. But as it's an old building the floor boards are very creaky!!

Wonderfully cosy , and historical hotel. Smashing breakfast with very helpful staff and a quality night's sleep.

Comedy night in back room with Spikey Mike as compere, cracking night out real VFM chuckles.

It was a nice and interesting place to have a drink , don't know about the hotel part because I didn't have a room there.

Historic hotel. I was there for a private function. Poor barman looked stressed as he had to run around and do everything. Never expect much from "banquet" type food.... It was ok.