The Royal Clifton Hotel & Spa, Southport Review

A great weekend linedancing lovely staff very helpful food nice rooms comfortable and clean.

Excellent hotel very friendly staff very welcoming excellent service. We were there for a present event meeting so didn't stay overnight so didn't see the bedrooms

Beautiful views. Very clean. Enjoyed meals. Had a great time

excellent service and hotel but very draughty windows in our room had to ask for a heater.

It is a bit old fashioned, and a modge podge of buildings, but the rooms are clean, it's just a bit older. The breakfast buffet was impressive.

A carefully considered 3 star rating. If I was just rating the room it would be a generous 1.

When I arrived I noticed the room was very warm. There was no air conditioning, only a sash window and a heated towel rail that was turned on... On a hot, humid day.

The bathroom was extremely narrow and by now also very hot and humid. Note, letting water out of the bath makes the sink gurgle.

I was woken up several times in the night by noise outside, I had to keep the window open to avoid overheating so there was no escape from the mating calls and territorial marking by Southport's night-time denizens. As an anthropological investigation it is enlightening but if you're working in the morning it's not ideal. Also the TV is very poor quality piped via dodgy distribution amplifier into the aerial socket.

Breakfast is dangerous. The plates are under a heat-lamp set to "immolate" and the utensils for serving the food items are not isolated from each other meaning cross contamination of vegetable to meat items and vice versa is very very easy and probably happens a lot. Probably best to avoid if you are a vegetarian, or a food hygeine inspector.

The bar is good of an evening, if a little pricey but then that's the times. The barman who served me took a lot of grief from my newly-found single-serve friends and I at the bar yet continued to make his customers happy. On my second night there was a guy singing in the bar to a backing track... Standard advanced karaoke crooning business, ok if you like that sort of thing which to be fair a lot of the clientele do.

The general layout of the place feels like something out of Ghostbusters or The Witches and you can easily get confused if you're an idiot.



In conclusion, if you are over 80, want to re-live the 1970s, are a lizard requiring constant heat then this is a great stay. If however you are a human expecting a relatively comfortable stay in a hotel up to modern standards then DON'T DO IT. Stay in the Premier Inn, you won't wake up several times in the night and/or become a sweaty puddle.

The hotel staff I came into contact with seemed nice and polite and the hotel clean.
It's an old hotel in need of a few things doing but over all ok.
We went for afternoon tea so didn't see the rooms

Me and my husband had afternoon tea very nice .but we parked in the car park one week later we got a parking ticket. Be very careful

A Victorian era hotel that's in need of some TLC but like a glamorous older woman, still looks great with some laughter lines. Cosy rooms, nice views and good Groupon offers. The pool was relaxing & the staff, helpful. Quality breakfast too

The staff are amazing, nothing is to much trouble but the hotel needs updating . The pools and the jacuzzi are great

2nd stay at this hotel it's a old building but spotless . rooms are really clean.beds comfy .great location .can't say anything about food but menu looks ok .

Brilliant place,room lovely,tea/coffee facilities, staff pleasant and food very good

It's a total shame what's happened to this grand hotel . Total damp in the walls wallpaper hanging off. Well past a re camp.
Swimming pool has tiles missing

Overall lovely place to stay central for everything.

Had a lovely time here. Very relaxing. Staff very friendly. Rooms clean & well equipped. Food great.

Visited here today with my daughter's, was greeted by Nicole at spa reception who was more than helpful and very welcoming. We then went through to have treatments carried out by Abbie. Giving the fact Abbie is new to her role this didn't show. It was a really relaxing and professional service and we were really impressed. The hotel itself is in much need of updating ,was disappointed to find the sauna was out of use and there were only certain machines in working use in the gym. However this was outweighed by the afternoon tea selection which was really good ,Abbies treatments and the lovely staff. Good luck for the future and we will be returning again.

Hotel is in a bad state of repair would not stop here again

Excellent service and we'll worth a visit if your in Southport

no cleaner second morning , nowhere to park car . water very noisy and to much noise from neighbours music

The hotel is great location wise. We had a promenade view. The bedroom and bathroom were very big although a bit dated. Bonus was 2 armchairs to sit on. Breakfast was self-service and very nice. We would definitely go here again. There was so much to see in the local area. Lovely shops.

Like being punched in the face and kicked in the shins by 1972

Room 129 great evening meal great can't say great for the weather

What a grand piano at this hotel. One to really attract visitors to the lounge area.

We stay here on a weekly basis and are always happy with our stay. The hotel has good facilities and is good value for money, breakfast is tasty too.
Trinity and Lee are always very helpful and always do their best to make our stay as comfortable as possible. Keep up the good work guys :)

All inclusive Xmas party night... buffet meal was ok.. but a 30 minute queue for a drink and you can't get your partners drink, which means double the people in the queue! We said we wouldn't come back after the awful experience 2 years ago... nothings changed! We wont be back again!!

We attended for a wedding function. The food was really good. The waiting staff and bar staff were helpful and never kept people waiting for a drink

Good room although a bit dated. Great view. Bathroom needs some TLC. Bit like something from a 70s sitcom. Pink suite with beige toilet seat. Needs an upgrade desperately.

NO BEST IN WESTERN.
Come on staff, a smile and a warm greeting cost nothing . The hotel is a grand building but let down by its staff. Our room was excellent so no complaints on that. Restaurant ha ha now that was a joke. We had to ask twice for a jug of water, bread roll arrived well after the soup had been eaten. Onion rings never arrived at all with steak dinner, coffee came before desert. Cheese & biscuits eventually arrived but without a knife & apple crumble without the custard. Breakfast was sadly no better. Bottom line is if your hungry go somewhere else to eat.

Rooms very comfortable and clean with modern bathrooms. The breakfast was excellent with plenty of choice. Staff very pleasant and helpful.

Bed like lying on board of marbles. Curtains in bedroom absolutely filthy and torn.
Food was ok and staff friendly and helpful. Won t stay again for sure.

Great location, friendly staff, good room sizes, parking available at the front and back of the premises. Only downside is that the venue us getting rather tired and could do with an update.

Clean but needs revamp, breakfast ok ,but bacon tasteless,came with my son and used the pool etc , ate at the restaurant food was good but waited too long for it to arrive! Would come again!

Absolutely brilliant rooms, food and staff. Thank you for making are stay fabulous.

Can't fault the room or the food but two areas let it down. Firstly we booked through wowcher which said we would get a voucher off treatment but no treatments are available Mondays and appointments are fully booked. Secondly we were sat outside in the conservatory area and they came and shifted us at 6pm saying they were closing off the area. There's no where else to sit in the sun with drinks from the bar. Staff are lovely and do go out of their way to make your stay enjoyable.

Room was large, the bed was huge and very comfy, would definitely return

Poor service, room not big enough to swing a cat. Very Old fashioned. Room not cleaned probably.

Our stay was ok for the money we had paid. Breakfast was good, staff polite and well presented.
Slightly disappointed with the spa facilities and appearance, it does need updating.

Not stayed but attended Southport Jazz Festival and had a meal and a few drinks. Faded Grandeur I suppose, in desparate need of upgrade decaratively. Main event room had the worst leak coming through the ceiling I've ever seen. Food OK in the Pavilion restaurant but just OK. Again in need of modernisation itself. Drinks usual hotel prices. Jazz festival great, staff nice but this place needs millions spending on it. Sorry Best Western.

Overall, an excellent old hotel with great staff. Avoid eating lunch or dinner though, as the kitchen staff are rather poor.

staff excellent food in the restaurant also excellent room need a bit of a Brighton up will be dack fire work nighto see you then

The hotel was really comfortable and food was good too. I'd go again. Southport is worth a visit we had a fun break here.

Would definitely stay again. Staff are so helpful. Very clean. Lovely size rooms.

On arrival the receptionist said we hadn't paid for dinner which we had, then she found it. On arrival at the restaurant later in the evening the waiter said we hadn't paid for dinner. We were made to stand in the corridor with everyone More

Great location staff very help full but hotel interior could do with face lift

Omg just arrived & love it. Our suite is beautiful. Receptionist Steph was so lovely & friendly..

Car park runs the full length of the hotel but make sure you inform reception of your number plate as its operated under the eye camera system. The hotel has plenty of rooms to offer with front facing sea rooms to standard rooms and executive rooms. The restaurant and bars are good with a nice offering of products. Main lounge area with piano or a large conservatory bar with lively music. Function rooms are often used for private dinners or wedding parties.

Could be utterly beautiful, it's a gorgeous old building that would make a 1st class spa resort. Unfortunately it's awfully tired and dated. I expected a better standard from a Best Western.

Bought a spa day here with four friends- paid a deposit.

Spa day was cancelled due to staff illness - which obviously is disappointing but cant be helped. The worst part was how I have been dealt with from then on.

Was offered a refund for the deposit- I paid this at the end of February and still no refund has been given and it is now April.

I ve rang and sent several
Emails all with no response.

Disappointing and unfair treatment. Hope nobody else has to go through the same thing. Clearly a money making scheme - be wary or the spa day offers- you wil NOT be refunded!

Outstanding front of house service and manner . Poor housekeeping cleanliness.

Very old hotel with a very expensive restaurant. You can hear everything from the other rooms including the toilet. Rooms are tired and you can't control the temperature. Either freezing or roasting. No view. Good location on the prom and very lovely staff. Wouldn't recommend at all but that's nothing to do with the staff

Used Groupon deal but will go back. Treatment of full body massage was fantastic. Very knowledgeable and experienced staff. Relaxation lounge was very comfortable.
Pool is a little bit dated but large enough and clean. Steam room and sauna was good.

Absolutely shocking. A comedy if errors from cold rooms and baking hot corridors to cottage pie without mash potato and staff who are the polar opposite of helpful! Would not stay here again unless it was the only place to stay. Rooms were clean though, but almost everything else was quite dire

Lovely staff - clean and well presented room - enjoyable stay

Well.What can I say it's the 25th of December!!! Just walked out of this hotel with my 2 kids and my husband. We booked Xmas dinner for a change with this hotel .Having been here before on lots of occasions .one being our wedding. We had our wedding reception here booked 60 rooms and had 140 guest for sit down meal .We drove hour and half there and back today. The food they put on front of us today .can only be described as shocking we did not eat any of it .soup was cold .main course was all pre cooked then reheated . Didn't get to sweet as we got up and walked out .I booked hoonymoon suite for my husband as a surprise .as we were staying for the gala night. Well we are now at home no Xmas dinner no stay over .A massive thank you to the royal Clifton for totally destroying my family Xmas with my family. A bit of advise get shut of the chefs .That you had working today .Totally gutterd .my Xmas day is ruined

Soutth Port was lovely with lots of shops and restaurants and the Royal Clifton Hotel was lovely the staff were really nice and friendly i; d definitely stay there again the only downside was the limited choice of meals in their restaurant

Beautiful, very comfy beds! The staff are pleasant and attentive.

Victorian hotel, with limited parking + road parking (chargable). Nice location, but suffering fron lack of modernisation. Cold room, sash-windows and flaky paint. Large bar area - good for relaxing and people watching. Wi-Fi seemed ok.

Spa made the stay worth it however service on food was very very slow and a disappointing breakfast, overcooked hash browns and no meat free or gluten free anything. You can tell it used to be grand once.it looks like major efforts are being made with it but perhaps just not the funds. There was a bad leak (thankfully on the ground floor) while we were there. Bedroom was clean comfy and had a good sized bathroom.

Nice friendly staff, and lovely pool/steam room.

Shame about the beds, we could feel the springs on the mattress,
Also the window in the room was completely sealed shut, so we couldn't get any fresh air in the room.
With this being a hot summer's day made it a very uncomfortable day and night.

Just had a fabulous weekend here. The room was nice - big enough for the 2 of us. We had a couple of hours in the pool and spa and what a treat that was! We enjoyed the bar too as it was nice and relaxing and a decent choice of drinks. But the cherry on the cake for us was the staff - they were so polite and friendly, such a treat these days! Thank you Clifton for a great weekend and we look forward to coming again in the not-too-distant future. 10 out of 10!

Needs bringing up to date. On the plus side good food and pleasant staff.

Amazing staff and laid back atmosphere.
Food was spectacular.

Just stayed here n what can I say. It's not refurbished as it says on site. Rooms disgusting dirty walls coffee marks n smell of damp. Food was ok staff ok. But the spa is terrible kids jumping in pool and not clean at all. Looks nice from outside but not good on inside. Wouldn't stay here again !!!