Can't fault the room or the food but two areas let...

Can't fault the room or the food but two areas let it down. Firstly we booked through wowcher which said we would get a voucher off treatment but no treatments are available Mondays and appointments are fully booked. Secondly we were sat outside in the conservatory area and they came and shifted us at 6pm saying they were closing off the area. There's no where else to sit in the sun with drinks from the bar. Staff are lovely and do go out of their way to make your stay enjoyable.