Beautiful hotel with spectacular service. The rooms themselves were clean and orderly. The bathrooms were modern and gorgeous. The bed itself was probably the comfiest bed I've had at a hotel. I was here for a business conference, and would highly recommend this for any future venue or personal stay.
I visited my friend at ritz-Carlton condominium residency. One of the valet parking people stole $10 from my car, I m not sure if he might have stolen other stuff in my car. Be very careful!
Room was great, although room service had it's challenges. Quadrant was awesome, great food and craft cocktails. Everyone was very friendly and eager to help.
Came for work/conference hosted in the hotel - very well organized. The room was very good layout - big bathroom also with both tub and rain shower. The house staff were very cordial and helpful, and guest services were super helpful and pleasant. It s a pricey place mind you but the quality of the experience was great! Oh....great free WiFi!
I've been to a couple other properties, but this one has been the most hospitable without request. If you have been to other properties then they should raise the bar, especially given their tier. If this is your first property, expect to have to pay for it, but you will be well taken care of.
Beautiful venue for an HR Workshop. The food was actually really good to which is surprising when you attend most of these conferences at hotels
Great service, friendly and accommodating from the moment you pull up to the moment you depart. Service excellence
This location is not easy to find and somewhat hidden which is great for high profile guests and events. If you arrive for lodging the staff does it's best to represent the brand with all the bells and whistles.
It is finely appointed, somewhat stuffy in some areas, chic and old world at the same time and expensive.
Those who arrive to set up for events, they experience a different Ritz. The service elevators are too small for equipment and deco setups. A traffic manager routes cars trying to park underground with crews trying to carry equipment down steep driveways into the event spaces without anyone getting hit or hurt.
Thank goodness the public only sees the result, which is a memorable event. The staff is friendly for the most part and works like a fine machine.
The public areas are picture perfect but the guest rooms and services still strive for that goal. Most guests seem to over look the imperfections because it's the Ritz.
