Breakfast is so so. Near to a shopping mall (Nelson Mandela Square). The hotel provides a free shuttle from the hotel to the shopping mall, however the location of the hotel is not safe. The neighborhood isn t that safe. Far from the airport.
The room is small, but the bed is big, king bed, very comfortable.
The service is also very good, parking is not very convenient, so there is a special help to park.
The only bad thing, the air conditioning in my room is a bit loud.
Beautiful shopping malls. A lot of shops for almost anything
Very nice hotel. Only there to attend a two days conference. Did not stay in the hotel. Buffet food was very good. As for the Lord bar, very poor service, three people behind serving but oh so very slow and picky as to whom was next to be served not on 1st come 1st served basis. After a 20 minutes wait and no service we left went to the Bull Run restaurant where we enjoyed a great service and ending up having dinner as well.
Good location. About 15 min walk to the train station to airport. There are some restaurants right by the hotel and many towards the train station. Service was ok.
Had a great (quarentine) stay. The staff were excellent, great food....
Lords Bar had limited staff, virtually no service, more interested in watching Afcon Cup, terrible experience
One of the most beautiful places I ever visited, with best furniture and a huge restaurant with sumptuous meals
Nice place with unique atmosphere. Good kitchen with really good steaks
Nice place. Looks small from the outside but once you get inside you see the true size stretch out in front of you as you walk around. It has private bard, 2 pools, courtyards, etc
If it had parking I would best... I don't like the idea of someone driving away with my car not knowing where is he going to park. And if you read the car hand over card it state clear that the hotel IS NOT RESPONSEBLE FOR ANY LOSS OR DAMAGES OF YOUR CAR OR ANYTHING IN YOUR CAR.
the entrance needs revamp the reception area is amazing... But the rooms not amazing.
I didn't realise how big this place is; I kept getting lost
The staff is so friendly..room are clean. Gym is ok. Food is good.. it's v.good hotel .. and a special thanks to (Ohad) for his amazing attitude and care.
lovely garden settings, friendly and efficient staff. Enjoyed our stay
Closer to the Lions park and 1 hour from the airport . Situated near by NELSON MANDELA SQUARE. Nice restaurant, breakfast is superb. Small gym and a pool.
Protea hotel is always my best place away from home
The ambience was great, the hotel staff even better...will definitely come back...centrally located as well...
Great hotel, excellent service. Rooms are dated, however and need to be updated in order to remain competitive in the hotels currently expanding market
Loved it ! One would never say you in busy Sandton at all..
There is a decent steakhouse in the hotel called bull run.
Thanks to the shopping mall next to the hotel,
The value of the hotel has increased.
Stuck within 1 minute walk
Lovely clean hotel. Very convenient and happy helpful staff.
Lovely resort-style hotel. Great food, great service.
this was my second stay at this hotel. I've done the bed and breakfast the package twice now. This includes breakfast which is nice as they do have a very large selection on the buffet and eggs to order. The hotel Gardens and pools are incredible! The food at Bull Run is top notch. The only bad thing and reason for - 1 *, is the gym. Half the equipment that does not work, the television has no remote, I question whether they're wiping down the equipment once or twice a day a week or month, and it's stuffed down into the basement. A top-notch hotel like this should be providing a fitness facility that looks out into the Garden or at least has some light. They should also be doing basic maintenance and cleaning. If you are Savvy with dumbbells you will be fine... Just don't try to use any equipment.
Excellent in all aspects, but the internet connection. An upscale hotel like this must garantee a reliable internet connection and useful upload band.
Hotel is very old, kind of scary for me. Most of staff are nice, though some are not. Keep talking to colleague and ignoring me standing right in front of her. And she said she will solve my problem and call me or ask a guy come to my room to check. Never receive a call and nothing. Problem remains. Worst experience ever.
Very noisy room, hearing people walking, trolley passing. I couldn't sleep well.
Booking in is a challenge. No tea or coffee in the room
Excellent setting, I just love it. Hospitality at its best. Very good service
Grand old hospitality, almost untouched by modernity.
Enjoyed d service is excellent n employees are fwendly.The place is clean and tidy
Wonderful vibe and friendly staff. Offers complimentary shuttle to guests around Sandton. The fitness centre well kitted out w basic cardiovascular and weights, plus changerooms.
Rooms are very comfortable with a fridge and desk for business travellers.
Classic boutique hotel. Great services and location
My husband and i stayed there for the weekend .excellent staff and hotel.sooo beautiful .The Bull Run excellent .loooved it best place to stay .
My second home. Friendly staff and the food is great from room service and The Bull Run restaurant
A very comfortable property in the heart of Standton. Lots of nice restaurants around.
Amazing stay... the best was the gym outside in the mall... its amazing
Very nice place with nice People. I Enjoy the garden very much - relaxing place
efficient hotel. Very nice gardens. Gym should be improved
Hotel is "historical", but old and aged is better definition
The rooms and furnishings are a bit dated but the grounds are beautiful, the food yummy, and the service was quite good. The attached restaurant (The Bull Run) also has great food & service.
1 other downfall, iron & ironing boards have to be requested from house keeping, but they are very quick to deliver it when you call.
A very chic hotel!! Loved the design of the hotel... Cosy and relaxed!!!
Needs upgrade. Service is slow. Rooms are old styled. Bed is comfortable though. WiFi works well. Hotel bar is good.
Bedrooms need an overhaul. For a 4 star hotel breakfast was rather plain.
Had a meeting at the hotel. Staff was OK not over friendly. I find the waiter took for ever to bring 2 coffees. Located near the gautrain and shopping areas, excellent location just need better service levels. Reception was on top of their game and very helpful
Great garden retreat in center of Sandton with two pools, multiple restaurants and great service.
Great place to meet for coffee or a drink. Parking was easy and convenient.
Very friendly staff and nice coacola , but however..... the 1st room i were in , were like a vintage vibe and did not felt comfortable while in there , hade an upgrade and now im happy and still enjoying my cokacola
This hotel is in the most expensive area of Johannesburg. If you are tourist there is very limited public transportation available in this area. The WiFi works sporadically, so it is hard to do any work. There is construction going on in the hotel and the neighborhood so it can be very noisy.
One of the best hotels in Gauteng and the level of service is out of this world
Excellent as always! Love all the refurbishments, smart TVs and the gardens are such a wonderful escape from the city. Great hotel for a family to stay at.
The acoustics of the room are bad ... but the coffee is great.
Nice old world charm, in thr hotel but did not feel like one , pretty warm..but rooms r like a motel
Chicken burger was like a 2 man meal but nice
Room I stayed in was too close to the lounging area at night. Other people don't appear to think of others. No complaints with staff or food
