The Music Room Reviews

Adrienne and The Music Room were fantastic, easy to deal with, very communicative and very fast. I made an offer on a pair of speakers, they accepted quickly, corresponded well (very comforting) and in a very professional manner. The speakers shipped within one business day of me making payment (!) and arrived (Colorado to South Texas) three days later! All during the transaction they were in contact to make sure it went smoothly and the purchaser (me) knew I was important. Very good service, which seems to be more and more rare, and highly recommended.

This was far and away the easiest transaction I ve ever had (in over 40 years) when selling used gear to a dealer. They were very easy to communicate with, they were very clear, they were very fair, and they were very fast to do what they proposed. I highly recommend them.

I've been on ebay and audiogon for 20 years buying and selling high end gear I had purchased for myself because I was 'upgrading.' I've sold a lot and dealt with a lot of dealers and buyers. I AM SUPER IMPRESSED WITH TMR. They were helpful, knowledgeable and responsive. Answered my questions, worked with me & followed through every step of the way.
And shipped the next day.
TMR IS TOP CLASS. They set the gold standard for quality of goods and service - which is sometimes hard to do in the ultra finicky high-end world.
Pleasure to do business

I have purchased two audio products from TMR over the last couple of months and there isn't enough good I can say. The staff is responsive, knowledgeable, and very friendly. Great prices (and they'll work with you if needed), outstanding shipping and packing, and the items I've purchased have been better than described. Ben helped me with headphones (AQ NightOwls) and he was spot on for the sound I was looking for. If one is looking for excellent pre-owned audio equipment - TMR and their outstanding staff is the place to go - first and last.
A "hat tip" to your company!
Michael Warne
Rockford, MI.

My interaction with Nick was very positive on the phone & I placed an order for a pair of Monitor Audio Silver 300's. They were shipped promptly and arrived in a few days. They were double boxed with original boxes & all hardware, manuals, etc. Kudos to Nick for his fantastic service!!

If I could give more than 5 stars, I would. From the negotiation of the price of the B&W speakers I purchased, to the communication, to the superior shipping and handling. But, I would regress if I did not mention their listing of the speakers and the photos they posted. Because TMR used such clear, high-definition, close up images of every detail and (supposed) flaw of the speakers' condition, by the time they arrived and I closely inspected them, I had to search for flaws they mentioned.

I could write forever on how outstanding the quality of their service was, but I'll wrap things up by stating these simple facts about them:
* THIS is how you run a business
* THIS is how you deal with people
* I WILL do business with them again
* And YOU should do business with them.

P.S. Thank you, Andrienne! :-)

Ian helped me tremendously on a purchase. Look forward to visiting post virus.

The Music Room is a very reliable seller. Their ad was accurate. They are very accommodating to your needs and very easy to communicate. Their shipment was fast and packaging was super secure. I would buy from them again.

Wanted to trade my Hugo 2 for a TT2 and these guys made it happen. I had a lot of questions and they answered them and provided great customer service throughout the process. Shipping was very fast as well! Highly Recommend!!

I got online and then called and Nick was very helpful all the way around thanks for my parasound I love it