The Knowles Company, Northeast Harbor, Maine Review

We had a terrific experience with The Knowles Company and more specifically Nick Burnett on our way to purchasing a property in Trenton. Nick was always available and willing to go out of his way to make sure that the process was smooth and easy and personally helped with all the details from showings, through inspections to closing and beyond. He provided some sage advise during the process and is very well connected in the area which helped in navigating some challenges that inevitably arise when purchasing a new home. Nick continues to be available to help even after the sales was complete which isn't necessary but is most appreciated. I'd also like to say that we also had a great experience with Jamie O'Keefe at Knowles who we originally worked with but could not represent us on the purchase as he was the listing agent. Both Nick and Jamie are true professionals that really care about what they are doing for their clients and it really shows. I could not recommend them and The Knowles Company highly enough.

Many thanks to Nick Burnett of the Knowles Company for helping me with a land purchase on MDI in fall of 2020. Being 'from away' and unable to travel due to Covid, we did the whole transaction remotely and I was super well served all the way through. Nick is honest, clear and concise, and responsive - I could not have asked for better service throughout the transaction. I highly recommend his services if you are in need of a real estate agent. I could not be happier with the outcome of my working with him!

Sue Ferrante-Collier did a great job assisting us with our purchase of a property on MDI. Very professional, kind and thorough. Thanks again...MM

Contacted them multiple times about renting properties and they never got back to me. Never answered phones or emails. when i rechecked the availability of the homes we were interested in the next day, they were all of a sudden unavailable. Communication would be nice.

Torie Hallock is an exceptional broker. We had tried for several years to sell our property in Bar Harbor through another agency. But it was only when we switched to Torie that we were successful. She shepherded the sale to conclusion in no time! She is the perfect combination of smart, knowledgeable, and super nice.

Covid threw a big wrench into many plans in 2020. My wife and I had to cancel a couple of reservations - Florida and Maine.
Our Florida rental agency refunded everything 100%. Understandably disappointed but fair toward us. They even held a non refundable deposit of a couple hundred dollars and held it toward our 2021 rental.
We had rented prior summers through Knowles - but this year was so disappointing! They spouted off about needing to cover the overhead of their office and how hard it was for them blah, blah, blah.
They kept almost $500 and refused to refund it. They must not think that anyone reads these reviews. Or that nobody cares about being treated fairly.
If you think that makes sense you should rent through them.
If you work hard for your money and value fairness, look for a realtor who will value your business.
Nothing disparaging here. Just the facts!!!

We are so grateful to Susan Ferrante-Collier for her good council and support with the sale of our home. As we built this house and the gardens selling was a difficult decision for us. Sue helped us through the listing process and supported us every step of the way. Many thanks to her as we begin a new chapter in our lives.

We completely enjoyed our stay at Cove Point Cottage. The outdoor porch overlooking the sound was the highlight of our stay. We also enjoyed playing pool and ping pong downstairs. The house was filled with natural light and very spacious---for a family of 4 who live in the city with a small dog, closet space and 3 bathrooms was a real plus. We were within a short car ride to all the attractions in Acadia Natl Park and yet not bothered by the hustle and bustle of tons of tourists that visit the area. A true gem!

We sold our home with the help of Sue Ferrante-Collier. I honestly don't know if I have ever felt so supported in a professional relationship before. We had a lot of family medical issues while trying to sell and Sue was exceptionally helpful. When I couldn't make time to schedule things that needed to happen, she did it for me. She has excellent communication skills and is wicked attentive to details and able to adapt in any situation. Sue is kind, compassionate, intelligent, engaged, efficient, professional, and understanding. We deeply appreciate the work she did to help us sell and I would recommend her 110% to anyone looking to sell OR buy.