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D
6 months ago

I had the opportunity to visit an infusion center ...

I had the opportunity to visit an infusion center recently, and I must say, it was a great experience. The staff was friendly, knowledgeable, and attentive. The facility was clean and well-maintained. Highly recommend!

J
7 months ago

I recently used the services of an infusion center...

I recently used the services of an infusion center and had a good experience. The staff was kind and professional, creating a welcoming environment for patients. The facility was clean and well-maintained. I recommend this infusion center for anyone in need.

M
7 months ago

I recently visited an infusion center and had a gr...

I recently visited an infusion center and had a great experience. The staff was friendly and professional, creating a welcoming atmosphere for patients. The facility was clean and well-maintained, ensuring a comfortable environment. I highly recommend this infusion center for anyone in need.

M
7 months ago

My experience at an infusion center was satisfacto...

My experience at an infusion center was satisfactory. The staff was professional and the facility clean. However, there is room for improvement in terms of the level of care provided. Overall, an average experience.

J
8 months ago

I received exceptional care and services at an inf...

I received exceptional care and services at an infusion center recently. The staff was knowledgeable and attentive, ensuring that all my needs were met. The facility was clean and well-maintained, creating a comfortable environment. Highly recommend this place for anyone requiring infusion therapy.

n
9 months ago

My recent experience at an infusion center was sat...

My recent experience at an infusion center was satisfactory. The staff was professional, and the facility was clean. However, there could be improvements in terms of the level of care provided. Overall, an average experience.

K
10 months ago

I recently used the services of a local infusion c...

I recently used the services of a local infusion center and had an excellent experience. The staff was professional, and the facility was clean and well-maintained. I was pleased with the level of care and attention that I received. The infusion center provided a comfortable and welcoming environment for patients. Highly recommend!

C
10 months ago

I recently visited an infusion center and had a po...

I recently visited an infusion center and had a positive experience. The staff was friendly and professional, and the facility was clean and well-maintained. I highly recommend this infusion center for anyone in need of their services.

Y
11 months ago

👍 The Infusion Center provided me with the best ca...

👍 The Infusion Center provided me with the best care and services I could have asked for. The staff was always friendly and knowledgeable, making me feel comfortable throughout my visits. The facility is clean and well-maintained, and the overall experience was excellent. Highly recommended! 👌

A
11 months ago

I recently visited a local infusion center and had...

I recently visited a local infusion center and had a wonderful experience. The staff was knowledgeable, friendly, and attentive to my needs. The facility was clean and well-maintained. I highly recommend this infusion center for anyone in need of their services.

B
1 year ago

The Infusion Center is an exceptional company that...

The Infusion Center is an exceptional company that provides top-notch services. I am extremely satisfied with the level of care I received during my visits. The staff was knowledgeable, friendly, and attentive to my needs. The facility was clean and well-maintained, creating a comfortable environment for patients. I highly recommend The Infusion Center to anyone in need of their services.

D
1 year ago

😊 The Infusion Center is a top-notch facility that...

😊 The Infusion Center is a top-notch facility that provided me with excellent care and services. The staff was friendly and helpful, creating a welcoming environment for patients. The facility is well-maintained and clean. I can't recommend The Infusion Center enough! 💯

R
4 years ago

The infusion center next to SAint Agnes Hospital p...

The infusion center next to SAint Agnes Hospital provided Services to me for a short time. As their policy was for all copays to be made at the time of service I kept up on communicating with the billing manager Melisa so to ensure I did not have a outstanding bill. She confirmed at every visit that I did not.

Nearly a year later I received a bill for 180,000.00 I contacted the office and they sendt me a letter indicating that their letter was in error.

Ten months latter I received another notice that I owed them 20,000.00. Again I made contact with them and requested copies of the billing and why I had not been informed at the time of service.

Then they tried to print the billing after a few minutes and they said they could not manipulate the software to print it. A few minutes latter they provided sheets of paper indicating a total billing of 8,000.00 dollars.

I offered to contact my insurance company once I received a copy of the billing to discuss the situation with them. I was informed they would contact me the following day. They did not.

I am now being threatened with a lawsuit for billing I never received and no means to verify with the insurance company what was paid or was not and why. Three years after services and no explanation only a demand.

I left the infusion center a few months after starting there after my neurologist stated the significant bruising on my arms was not necessary. I then received home infusions at the same rate and frequency with the same insurance coverage that my copay was only 60.00 per month until I went onto SSDI.

I have as yet to receive any explanation other than to have Saint Agnes security called on my wife and I while we sat in the reception room awaiting copies of the billing they were trying to print but were unable.

With the notice of being sued I am again making a third attempt to Obtain a copy of the billing so that I may have the opportunity to ask questions of the insurance company.

It is my understanding that when I assign the infusion center the right to bill my insurance company and when the facility accepts my insurance and the terms of my coverage that I as the patients am not involved in there billing war. That I am only responsible for any copay.

This does not seem to be the case with this facility. Notification at the time of service would have been appropriate if I owed them anything. And to be put in a position of the new office manager trying to have us thrown out because I was requesting a copy of the billing to resolve the issue presents itself as nothing less than humiliating for us and unprofessional on the part of the management staff.